Mon.Oct 07, 2024

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Immersive Retailing. The Luxury Brand Gateway to Success

Retail Focus

By Ghalia BOUSTANI. Retail Consultant | Published author | Visiting lecturer. Immersive luxury retailing, which utilises cutting-edge technology and innovative design to create engaging, multisensory environments for customers, is a transformative approach to high-end shopping experiences. This retail strategy aims to elevate the traditional luxury retail experience by offering more than just products.

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Hurricane Helene Has Affected Millions. These Restaurants Are Giving Away Free Food To Help

Retail Wire

Hurricane Helene efforts are still continuing.

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From Passive to Interactive: How to Use Video to Drive Audience Engagement and Activation

Retail TouchPoints

Most (if not all) marketing and ecommerce leaders know that video is a critical component of any content strategy. After all, retailers using video in product detail pages (PDPs) can see conversions increase by up to 80% , and mobile shoppers specifically will spend 88% more time on websites when they’re engaging with video. However, interactive video can drive even more value for brands and retailers, allowing them to incorporate clickable elements into their content, such as links to quizzes,

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FDA Updates Salmonella Egg Recall to Emergency Class 1

Retail Wire

The Food and Drug Administration has updated an egg recall linked to Salmonella to Class 1 due to the chance of fatality.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Walgreens Hires New Chief Commercial Officer to Bolster B2B Healthcare Services

Retail TouchPoints

Walgreens has hired a new SVP and Chief Commercial Officer to help build its B2B healthcare services division. Jason Stenta, who most recently served as SVP, Payer Sales for Optum, a UnitedHealth Group company, has nearly two decades of healthcare experience, specifically with helping lead large organizations and cross-functional teams through periods of growth and change.

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Walmart and Sam’s Club Join Dolly Parton To Commit Millions to Hurricane Helene Relief

Retail Wire

Those impacted by Hurricane Helene will have resources available to begin rebuilding their lives thanks to Walmart and Dolly Parton.

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More Trending

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McDonald’s Is Suing Tyson and Other Suppliers for Allegedly Inflating Beef Prices

Retail Wire

McDonald's claims the jacked-up prices are the fault of the distributors.

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Cosette cleared after Fair Trading probe into fake designer goods

Inside Retail

Cosette has been cleared from allegations it was selling fake luxury goods following a year-long investigation by NSW Fair Trading. The luxury bags and accessories retailer said the allegations stemmed from third-party authenticators who provided customers with misleading services. Cosette said it successfully defended the cases at the NSW Civil and Administrative Tribunal (NCAT), which claimed the authenticators have “no evidence of specific qualifications, skills, or knowledge” The

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Bath & Body Works Debuts ‘Emily in Paris’ Line

Retail Wire

This Bath & Body Works holiday line will make customers feel like they've stepped into Emily's Paris storyline.

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Mytheresa Acquires Yoox Net-a-Porter to Create ‘Global, Multi-Brand Digital Luxury Group’ 

Retail TouchPoints

Mytheresa has entered into a binding agreement with Richemont to acquire the Yoox Net-a-Porter (YNAP) business and create a “multi-brand digital group of significant scale,” according to a company announcement. The deal is expected to close in the first half of 2025, pending antitrust approvals. Richemont will sell YNAP with a cash position of €555 million and no financial debt in exchange for a 33% equity stake in Mytheresa.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Lawmakers Call on 3 Major Food Companies To Stop ‘Shrinkflation’

Retail Wire

"Shrinkflation" is real, and several lawmakers are trying to put a stop to the practice.

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YouTube sensations, The Sidemen, select Hammerson’s Bullring for second-ever SDMN Clothing store

Retail Focus

Hammerson is pleased to announce that YouTube sensation, The Sidemen, have selected Bullring & Grand Central for their first ever SDMN Clothing store in the Midlands and second-ever physical store. The new store underpins a wider strategy by Hammerson to diversify its occupier mix by introducing young and exciting concepts which complement the strength of the international brands on offer.

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Taco Bell Is Bringing Back 2 Fan Favorite Menu Options for a Limited Time

Retail Wire

Taco Bell is giving the people what they want.

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You’ll Break Your Checkout – and 4 Other Checkout Myths Debunked

Retail TouchPoints

There’s a common myth amongst retailers that checkout is “untouchable,” a fragile system that can be thrown into disarray by even the slightest modifications. It’s why we’ve seen retailers invest significant time and money in efforts to upgrade and personalize every part of shoppers’ journeys – except for checkout. At checkout, retailers’ make or break moment, most shoppers are ushered to the same generic experience after a series of hyper-personalized touch points.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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FTC Is Sending Refunds to Purchasers of Pyrex Measuring Cups

Retail Wire

After allegedly making false advertising claims, Pyrex was fined over $129,000 by the FTC.

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Another rough year for department stores

Retail Dive

The segment is undergoing a quiet shakeup in 2024, with major players pursuing varying degrees of change to their operations.

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‘Our brand is like a living organism that changes every day’: Axel Arigato CEO

Inside Retail

Swedish footwear brand Axel Arigato is one of the hottest players in the global sneaker game right now. Founded by Albin Johansson and Max Svardh in 2014, the brand is known for its refined aesthetic and well-crafted products. Over the past 10 years, Axel Arigato has expanded beyond footwear to become a lifestyle brand, offering streetwear and accessories, and it is on track to reach €100 million ($131 million) in sales by the end of 2024, up from €19 million ($24.9 million) in 2019.

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After more than 3 decades, NRF won’t publish its annual shrink report this year

Retail Dive

The National Retail Federation’s surveys on inventory lost to crime, errors and more have provided statistics on an issue in focus for retailers.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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How Domino’s mastered customised messaging at scale

Inside Retail

When Domino Pizza Enterprises identified the need for a high-performance, automated digital marketing system that could deliver highly sophisticated customer relationship management, it had the challenge of finding a smart, agile solution that could amplify results at the national and local levels with minimal effort. Adrian Westwood, Domino’s global head of CRM, pinpoints the key concerns: “One of the biggest challenges in CRM is the ability to understand our customer enough, to be able to comm

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Starboard Value Might Have Plans To Help Pfizer After $1 Billion Dollar Stake

Retail Wire

Starboard Value has reportedly managed to attain a $1 billion stake in Pfizer and revealed plans to reverse the decline of the pharmaceutical company's recent efforts.

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Can Nike’s new CEO help the company regain its momentum?

Inside Retail

Former Nike executive Elliott Hill, who retired in 2020, will return to the company as its new CEO and president next week as John Donahoe is set to step down. The leadership change comes amid a period of financial challenges for the company. Nike experienced a significant stock decline of 20 per cent in June, following the release of its fiscal fourth-quarter earnings report and lower-than-anticipated revenue projections for the upcoming year.

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The Very Group to appoint banks as it eyes £2.5bn sale

Retail Gazette

The Very Group is set to enlist Barclays, JP Morgan, and Morgan Stanley to manage a strategic review that could potentially mark the end of the Barclay family’s long-standing ownership of the ecommerce giant. According to Sky News, the investment banks, whose appointments are likely to be confirmed within days, will kickstart a full or partial auction of The Very Group.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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How independent supermarket LaManna is redefining Australian grocery shopping

Inside Retail

For those in Melbourne, stepping into the LaManna supermarket, in the northern suburb of Essendon Fields, is like taking the world’s shortest flight to Italy. There are no orderly lines; instead, people are gathered around a bar sipping A$2 espressos. Rows of observers are studying the pastry chefs adding the finishing touches to a cake, while a pizza al taglio vendor is trying to decide whom to serve next and a pile of trolleys awaits the return of customers carrying handfuls of pantry staples.

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The Sill closes its final store, shifts back to online-only business

Retail Dive

The DTC plant company said that shuttering its brick-and-mortar locations was the best way to support product expansion and maximize customer reach.

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Rethinking physical retail: What businesses can learn from Amazon Salon

Inside Retail

Deloitte’s recent Retail Forecast tells us what retailers have been feeling: the pressure of a retail recession we’ve been in for more than 18 months. Rising inflation and interest rates, and declining consumer confidence and spending, are increasing the costs of doing business. So in looking for opportunities above the parapet to adapt and innovate, and to prioritise resources right now, it might be useful to first look at the latest data from the Australian Bureau of Statistics, which tells us

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What’s the winning formula for a loyalty program?

Retail Dive

Sephora, PetSmart and Famous Footwear operate loyalty programs that lean into data to meet customers’ interests and preferences.

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Create SEO-Friendly Content to Boost Traffic & Engagement

Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.

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Forever New taps Bollywood actress Triptii Dimri as global brand ambassador

Inside Retail

Forever New has chosen Bollywood actress Triptii Dimri as its new global brand ambassador. As the new face of the Melbourne-based women’s fashion brand, Dimri will represent Forever New in its major markets including India, Australia, Canada, South Africa, and Europe. Dimri will introduce Forever New’s autumn/winter 2024 collection which features red, burgundy, and black colours. “Her grace, approachability, positivity, and confidence are just a few of the many qualities we adm

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Selfridges: Saudi Arabia snaps up 40% stake in department store

Retail Gazette

Selfridges has a new shareholder after Saudi Arabia’s sovereign wealth fund snapped up the stake once held by the collapsed Austrian firm Signa. The Saudi Public Investment Fund (PIF) will own 40% of Selfridges following the transaction, while Thailand’s Central Group will hold 60%. Central Group said the deal includes new investment from both firms to strengthen the retail group’s financial position and support its future development.

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Circonomy collapses into liquidation

Inside Retail

Circonomy has entered creditors’ voluntary liquidation due to becoming financially unviable after 11 years of operation. Initially meant to raise funds for charity while promoting environmental sustainability, the circular economy retailer found it difficult to sustain the business despite efforts to boost sales and reduce costs. Officeworks took a stake in the business in 2022.

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BREAKING: John Lewis Partnership CEO steps back to non-exec role

Retail Gazette

John Lewis Partnership boss Nish Kankiwala is to step back from his chief executive role as he reverts back to a non-executive. His departure comes as fellow department store Matalan lost its CEO Jo Whitfield, who has stepped down to “pursue a portfolio career” Kankiwala will resume his position on the board in March 2025 to support new chairman Jason Tarry , who succeeded Dame Sharon White last month.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.