Mon.Oct 07, 2024

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Immersive Retailing. The Luxury Brand Gateway to Success

Retail Focus

By Ghalia BOUSTANI. Retail Consultant | Published author | Visiting lecturer. Immersive luxury retailing, which utilises cutting-edge technology and innovative design to create engaging, multisensory environments for customers, is a transformative approach to high-end shopping experiences. This retail strategy aims to elevate the traditional luxury retail experience by offering more than just products.

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Hurricane Helene Has Affected Millions. These Restaurants Are Giving Away Free Food To Help

Retail Wire

Hurricane Helene efforts are still continuing.

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Richemont sells YNAP to MyTheresa parent, takes stake in new venture

Inside Retail

Richemont has agreed to sell its Yoox Net-a-Porter (YNAP) business to MYT Netherlands Parent BV, parent of luxury e-commerce platform MyTheresa , in exchange for a stake in the new entity. As part of the deal, Richemont will sell YNAP with a cash position of €555 million (US$609 million) and no financial debt. In return, MyTheresa will issue shares to Richemont, representing 33 per cent of its fully diluted share capital.

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FDA Updates Salmonella Egg Recall to Emergency Class 1

Retail Wire

The Food and Drug Administration has updated an egg recall linked to Salmonella to Class 1 due to the chance of fatality.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Cosette cleared after Fair Trading probe into fake designer goods

Inside Retail

Cosette has been cleared from allegations it was selling fake luxury goods following a year-long investigation by NSW Fair Trading. The luxury bags and accessories retailer said the allegations stemmed from third-party authenticators who provided customers with misleading services. Cosette said it successfully defended the cases at the NSW Civil and Administrative Tribunal (NCAT), which claimed the authenticators have “no evidence of specific qualifications, skills, or knowledge” The

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Walmart and Sam’s Club Join Dolly Parton To Commit Millions to Hurricane Helene Relief

Retail Wire

Those impacted by Hurricane Helene will have resources available to begin rebuilding their lives thanks to Walmart and Dolly Parton.

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More Trending

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McDonald’s Is Suing Tyson and Other Suppliers for Allegedly Inflating Beef Prices

Retail Wire

McDonald's claims the jacked-up prices are the fault of the distributors.

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Walgreens Hires New Chief Commercial Officer to Bolster B2B Healthcare Services

Retail TouchPoints

Walgreens has hired a new SVP and Chief Commercial Officer to help build its B2B healthcare services division. Jason Stenta, who most recently served as SVP, Payer Sales for Optum, a UnitedHealth Group company, has nearly two decades of healthcare experience, specifically with helping lead large organizations and cross-functional teams through periods of growth and change.

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Bath & Body Works Debuts ‘Emily in Paris’ Line

Retail Wire

This Bath & Body Works holiday line will make customers feel like they've stepped into Emily's Paris storyline.

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Mytheresa Acquires Yoox Net-a-Porter to Create ‘Global, Multi-Brand Digital Luxury Group’ 

Retail TouchPoints

Mytheresa has entered into a binding agreement with Richemont to acquire the Yoox Net-a-Porter (YNAP) business and create a “multi-brand digital group of significant scale,” according to a company announcement. The deal is expected to close in the first half of 2025, pending antitrust approvals. Richemont will sell YNAP with a cash position of €555 million and no financial debt in exchange for a 33% equity stake in Mytheresa.

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Lawmakers Call on 3 Major Food Companies To Stop ‘Shrinkflation’

Retail Wire

"Shrinkflation" is real, and several lawmakers are trying to put a stop to the practice.

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YouTube sensations, The Sidemen, select Hammerson’s Bullring for second-ever SDMN Clothing store

Retail Focus

Hammerson is pleased to announce that YouTube sensation, The Sidemen, have selected Bullring & Grand Central for their first ever SDMN Clothing store in the Midlands and second-ever physical store. The new store underpins a wider strategy by Hammerson to diversify its occupier mix by introducing young and exciting concepts which complement the strength of the international brands on offer.

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Taco Bell Is Bringing Back 2 Fan Favorite Menu Options for a Limited Time

Retail Wire

Taco Bell is giving the people what they want.

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You’ll Break Your Checkout – and 4 Other Checkout Myths Debunked

Retail TouchPoints

There’s a common myth amongst retailers that checkout is “untouchable,” a fragile system that can be thrown into disarray by even the slightest modifications. It’s why we’ve seen retailers invest significant time and money in efforts to upgrade and personalize every part of shoppers’ journeys – except for checkout. At checkout, retailers’ make or break moment, most shoppers are ushered to the same generic experience after a series of hyper-personalized touch points.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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FTC Is Sending Refunds to Purchasers of Pyrex Measuring Cups

Retail Wire

After allegedly making false advertising claims, Pyrex was fined over $129,000 by the FTC.

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‘Our brand is like a living organism that changes every day’: Axel Arigato CEO

Inside Retail

Swedish footwear brand Axel Arigato is one of the hottest players in the global sneaker game right now. Founded by Albin Johansson and Max Svardh in 2014, the brand is known for its refined aesthetic and well-crafted products. Over the past 10 years, Axel Arigato has expanded beyond footwear to become a lifestyle brand, offering streetwear and accessories, and it is on track to reach €100 million ($131 million) in sales by the end of 2024, up from €19 million ($24.9 million) in 2019.

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Starboard Value Might Have Plans To Help Pfizer After $1 Billion Dollar Stake

Retail Wire

Starboard Value has reportedly managed to attain a $1 billion stake in Pfizer and revealed plans to reverse the decline of the pharmaceutical company's recent efforts.

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How Domino’s mastered customised messaging at scale

Inside Retail

When Domino Pizza Enterprises identified the need for a high-performance, automated digital marketing system that could deliver highly sophisticated customer relationship management, it had the challenge of finding a smart, agile solution that could amplify results at the national and local levels with minimal effort. Adrian Westwood, Domino’s global head of CRM, pinpoints the key concerns: “One of the biggest challenges in CRM is the ability to understand our customer enough, to be able to comm

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Another rough year for department stores

Retail Dive

The segment is undergoing a quiet shakeup in 2024, with major players pursuing varying degrees of change to their operations.

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Can Nike’s new CEO help the company regain its momentum?

Inside Retail

Former Nike executive Elliott Hill, who retired in 2020, will return to the company as its new CEO and president next week as John Donahoe is set to step down. The leadership change comes amid a period of financial challenges for the company. Nike experienced a significant stock decline of 20 per cent in June, following the release of its fiscal fourth-quarter earnings report and lower-than-anticipated revenue projections for the upcoming year.

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The Very Group to appoint banks as it eyes £2.5bn sale

Retail Gazette

The Very Group is set to enlist Barclays, JP Morgan, and Morgan Stanley to manage a strategic review that could potentially mark the end of the Barclay family’s long-standing ownership of the ecommerce giant. According to Sky News, the investment banks, whose appointments are likely to be confirmed within days, will kickstart a full or partial auction of The Very Group.

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How independent supermarket LaManna is redefining Australian grocery shopping

Inside Retail

For those in Melbourne, stepping into the LaManna supermarket, in the northern suburb of Essendon Fields, is like taking the world’s shortest flight to Italy. There are no orderly lines; instead, people are gathered around a bar sipping A$2 espressos. Rows of observers are studying the pastry chefs adding the finishing touches to a cake, while a pizza al taglio vendor is trying to decide whom to serve next and a pile of trolleys awaits the return of customers carrying handfuls of pantry staples.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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Selfridges: Saudi Arabia snaps up 40% stake in department store

Retail Gazette

Selfridges has a new shareholder after Saudi Arabia’s sovereign wealth fund snapped up the stake once held by the collapsed Austrian firm Signa. The Saudi Public Investment Fund (PIF) will own 40% of Selfridges following the transaction, while Thailand’s Central Group will hold 60%. Central Group said the deal includes new investment from both firms to strengthen the retail group’s financial position and support its future development.

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Rethinking physical retail: What businesses can learn from Amazon Salon

Inside Retail

Deloitte’s recent Retail Forecast tells us what retailers have been feeling: the pressure of a retail recession we’ve been in for more than 18 months. Rising inflation and interest rates, and declining consumer confidence and spending, are increasing the costs of doing business. So in looking for opportunities above the parapet to adapt and innovate, and to prioritise resources right now, it might be useful to first look at the latest data from the Australian Bureau of Statistics, which tells us

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BREAKING: John Lewis Partnership CEO steps back to non-exec role

Retail Gazette

John Lewis Partnership boss Nish Kankiwala is to step back from his chief executive role as he reverts back to a non-executive. His departure comes as fellow department store Matalan lost its CEO Jo Whitfield, who has stepped down to “pursue a portfolio career” Kankiwala will resume his position on the board in March 2025 to support new chairman Jason Tarry , who succeeded Dame Sharon White last month.

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Circonomy collapses into liquidation

Inside Retail

Circonomy has entered creditors’ voluntary liquidation due to becoming financially unviable after 11 years of operation. Initially meant to raise funds for charity while promoting environmental sustainability, the circular economy retailer found it difficult to sustain the business despite efforts to boost sales and reduce costs. Officeworks took a stake in the business in 2022.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Sainsbury’s creates 20,000 seasonal roles ahead of Christmas

Retail Gazette

Sainsbury’s has launched its recruitment drive for thousands of temporary jobs nationwide ahead of the busy festive season. The supermarket giant is recruiting 18,000 roles at Sainsbury’s and 2,000 at Argos across its shop floor, warehouse teams and delivery fleet. Successful applicants will be employed on fixed-term contracts ranging from three weeks to three months.

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Tasmania’s Glebe Hill Village centre for sale

Inside Retail

The Glebe Hill Village, located in Tasmania’s Howrah growth corridor on Hobart’s eastern shore, is for sale. The city’s first community shopping mall in more than a decade opened in August 2022 and is anchored by the latest generation Coles supermarket, a McDonald’s pad site, Priceline Pharmacy, Liquorland and 16 supporting specialty retailers.

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M&S trials drones to produce lower carbon parsnips

Retail Gazette

M&S has started using drones and robot tractors to produce its parsnips ahead of the festive season. The food and fashion giant claims to be the first UK retailer to trial an “autonomous field” farming method in attempts to improve its crop quality and quantity and drive down its carbon emissions. M&S planted its first set of the parsnips back in March in Yorkshire in partnership with its root vegetable supplier, Huntapac, with two robots used for bed forming, weeding and pla

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After more than 3 decades, NRF won’t publish its annual shrink report this year

Retail Dive

The National Retail Federation’s surveys on inventory lost to crime, errors and more have provided statistics on an issue in focus for retailers.

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Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.