Thu.Oct 10, 2024

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Shaping the Future: Announcing the U.S. Fast Future Innovation Awards

Cisco Retail

Announcing the U.S. Fast Future Innovation Awards (FFIA)—the hunt for groundbreaking ideas that leverage AI to make a tangible impact. Whether your passion lies in education, sustainability, hybrid work, cybersecurity, healthcare, or critical infrastructure, your innovation could be the game-changer that revolutionizes how we live and work.

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Walmart Unveils AI-Powered Personalization and Customer Care Solutions

Retail TouchPoints

Walmart will leverage proprietary AI, generative AI and retail-specific Large Language Models (LLMs) to provide hyper-personalized customer experiences and improve customer service. Additionally, the retail giant has developed an augmented reality (AR) platform that uses AI to create tens of thousands of 3D assets as well as immersive commerce APIs, enabling Walmart shopping experiences that are embedded in new virtual social environments.

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Krispy Kreme Gives Out Free Doughnuts to McDonald’s Customers

Retail Wire

Krispy Kreme has announced an exciting promotion to commemorate the launch of its donuts at McDonald's locations in the Chicago area, starting October 15. As part of this initiative, the donut chain is offering a free Original Glazed donut to anyone who brings in and shows a McDonald's receipt between October 10 and 14 at participating Krispy Kreme shops across the country.

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Ulta Beauty Launches Community and Content Initiatives Focused on Mental Health Awareness

Retail TouchPoints

Ulta Beauty has launched two new digital experiences in recognition of Mental Health Day: an online digital community and a content-rich platform designed to support The Joy Project , the retailer’s initiative to “make beauty a force of good for all.” The Ulta Beauty Community will serve as an inclusive digital space where beauty enthusiasts, employees, loyal customers and others can share their personal beauty routines, tips and personal stories, while also gaining access to exclusive content f

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Taco Bell Tests Chicken Al Pastor Street Chalupas in Minneapolis

Retail Wire

Starting Oct. 31, Taco Bell will launch the Chicken Al Pastor Street Chalupas in select locations — but only in Minneapolis for the time being.

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Major fast-fashion brands launch trial to collect clothes waste next year

Inside Retail

Some of Europe’s largest fashion companies will start collecting discarded clothes from April as part of a voluntary pilot scheme to manage textile waste that anticipates EU regulations expected to come into force in 2026. Zara owner Inditex, Sweden’s H&M, France’s Decathlon, Ikea and UK-headquartered Primark are among 10 brands that will participate in a trial that will separate textiles and shoes from other waste collection so they can be reused or recycled, according to

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Fast Retailing’s full-year profit surges 31 per cent

Inside Retail

Japan’s Fast Retailing, owner of clothing brands Uniqlo and GU, booked its third consecutive year of record earnings on Thursday, boosted by widened profit margins in its international segments. Operating profit rose 31 per cent to US$3.35 billion in the 12 months through August from $2.55 billion a year earlier, the apparel maker said in a statement.

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McDonald’s Spain Celebrates ‘Friends’ 30th Anniversary With ‘Adult Happy Meal’

Retail Wire

McDonald's Spain is offering a fun promotion for 'Friends' fans.

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Saks, Authentic Aim to ‘Redefine the Luxury Experience’ Through New Joint Venture

Retail TouchPoints

Brand management firm Authentic Brands Group and Saks Global have developed a new joint venture called Authentic Luxury Group (ALG) that is aimed at “redefining and expanding the modern luxury experience.” The Saks Global entity — which encompasses the Saks Fifth Avenue and Saks Off 5th brands — was created in tandem with parent company HBC ’s recent acquisition of fellow luxury retailer Neiman Marcus Group.

Fashion 161
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Wendy’s Long-Awaited Krabby Patty Gets Fan Pushback

Retail Wire

Wendy's latest promotion celebrates SpongeBob SquarePants' anniversary.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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H&M Shows Off ‘Fresh’ Brand Direction with Pop-Up Showcase

Retail TouchPoints

H&M is celebrating its evolution through a series of pop-ups across the U.S. and Ecuador this fall. The showcase kicks off on Oct. 24 in New York City’s Nolita neighborhood, where consumers will be able to immerse themselves in a modern, engaging space that features “the very best of the brand’s fashion identity,” according to a company announcement.

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Perkins To Add Fast-Casual Model of Dining Called Griddle & Go

Retail Wire

These standalone, smaller establishments deliver the same great Perkins experience.

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Amazon: Third Fall Prime Day was Biggest Ever

Retail TouchPoints

The unofficial kickoff to the holiday shopping season — Amazon’s Fall Prime Day — was a success, at least according to Amazon. The company reported that its third annual fall savings event for Prime members was its biggest ever, with more members shopping than last year and more items sold than on any previous Fall Prime Day. While Amazon didn’t share total sales figures, it did report that members saved more than $1 billion throughout the course of the two -day sale on Oct. 8 and 9.

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Apple TV+ To Launch on Prime Video in the US in Late October

Retail Wire

Apple TV+ will soon be a subscription add on for Prime Video users.

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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Inside Mecca’s hiring strategy for its 4000sqm Bourke Street flagship

Inside Retail

This week, Mecca revealed that its Bourke Street flagship in Melbourne, its biggest store yet, will open its doors in early 2025. The three-level store will cover 4000sqm of prime CBD real estate, making it one of the biggest beauty destinations in the world. Complementing the classic Mecca experience, the beauty retailer will pilot three new concepts in-store – Mecca Apothecary, a physical destination servicing customers’ holistic beauty needs, Mecca Atelier, a one-stop-salon where custom

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Papa John’s Founder Won an Arbitration Denial Against an Ad Firm. Here’s What Happened.

Retail Wire

The Papa John's founder celebrated a victory.

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How Amazon is expanding and revolutionising its workforce with robotics

Inside Retail

A workforce revolution is imminent with the mainstreaming of artificial intelligence (AI) technology, and Amazon is ushering in a new era for its workforce with the introduction of robotics. At its third annual Amazon Delivering the Future event in Nashville, Tennessee, the tech giant unveiled its latest innovations, including the next-generation fulfilment centre in Louisiana that is powered by advanced AI and 10 times more robotics.

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White Stuff to open first airport store in London Gatwick

Retail Focus

White Stuff, the British fashion and lifestyle retailer, will be opening in London Gatwick’s North Terminal in late November. The opening will be the brand’s first airport store and follows a series of store openings and new concessions to bring the brand to more customers across the UK. The 1044sq.ft store has been specifically designed with travel in mind and features White Stuff’s new mobile payment system, so instead of a standard till customers can pay from anywhere in the shop.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Revlon names Michelle A Peluso as its new CEO

Inside Retail

Revlon has named Michelle A Peluso as global CEO and a director, effective November 4. Peluso currently serves as EVP and chief customer and experience officer at CVS Health, prior to which she held global chief marketing officer roles at IBM and Citi, and CEO roles at digital commerce pioneers Travelocity and Gilt. Peluso is also a member of Nike’s board of directors. “With a clear strategic direction set for the company, strong progress on our transformation, a deeply talented lead

Marketing 130
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Evolve Estates signs two new tenants at Penicuik Centre

Retail Focus

Evolve Estates , part of commercial property and investment collective M Core, has signed two new tenants at the Penicuik Centre in Scotland. Popular sushi restaurant, Yokohama Sushi, has agreed a 10-year lease on a 824 sq ft unit at the scheme, joining other food and beverage tenants such as Greggs and Domino’s. Maj Gifts Ornaments will also be opening a location at the scheme later this year in a 1,940 sq ft unit on a one-year lease.

ATS 130
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Kering Group names Stefano Cantino as Gucci’s new chief

Inside Retail

Luxury group Kering has named Stefano Cantino the new chief of Gucci and will report to Francesca Bellettini, Kering’s deputy CEO and in charge of brand development. Cantino joined Gucci in May as deputy CEO following a five-year career at Louis Vuitton, where he was responsible for communications and image. Prior to his stint at LV, Cantino spent 20 years with Prada where he held various positions of increasing responsibility in marketing.

Fashion 130
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Educate Yourself, Ask Hva er Refinansiering av Lån?

Retail Focus

There are many forms of education that you will experience throughout your lifetime. Some education types are more formal, such as school and college. In contrast, others will be more informal and lifelong, such as learning within your job or life skills. Some people will actively seek knowledge and new skills in an educational setting throughout their adult lives.

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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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Amazon Pharmacy Will Reach Nearly Half of America Next Year

Retail Wire

Amazon Pharmacy is building up its same-day prescription medication network to include service to almost half of the U.S.

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In pictures: Fenwick reopens revamped beauty hall at Newcastle flagship

Retail Gazette

Fenwick has unveiled its newly revamped and upsized beauty hall at its Newcastle flagship. The space now spans across 26,000 sq ft , and features two new enlarged atriums, 56ft of facade windows looking out onto Northumberland Street, over 1600 sq ft of terrazzo flooring, and a 50-ft long fragrance bar. Fenwick dubbed the new department as a “beauty oasis” with customers able to shop from 163 brands, such as Chantecaille, Charlotte Tilbury, Guerlain’s premium L’Art Matier

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Domino’s Remains Optimistic Despite Disappointing Q3 Earnings

Retail Wire

Domino's is luring customers with new deals and promotions to turn around some disappointing sales figures.

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7 retailers that have lost their CEOS in recent months

Retail Gazette

There has been a revolving door in retail’s boardrooms with a swathe of CEOs exiting in recent months with the CEOs of John Lewis and Matalan stepping down this week alone. Retail Gazette takes a look at some of the biggest CEO departures over the past few months. John Lewis John Lewis partnership CEO Nish Kankiwala left his position as CEO of the retailer earlier this month (October) as he reverted back to a non-executive role.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Microsoft’s formula for the best e-commerce customer experience

Retail Customer Experience

In an era where online shopping is a commodity and brands are drowning in the sea of sameness, customer experience is the last true differentiator for ecommerce companies. This session explores Microsoft’s formula for working with retailers to build customer experiences that turn customers into life-long fans.

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N Brown swings to profit despite falling sales

Retail Gazette

N Brown has swung to a pre-tax profit in its first half despite falling sales as its digital overhaul takes effect. The Jacamo, JD Williams and Simply Be owner reported a profit before tax of £200,000 in the 26 weeks to 31 August, up from the £2.8m loss from the year before. It comes as sales for the group fell 6.7% to £277.2m, dragged down by a 7.9% drop in product revenue which it blamed on “unseasonal weather” N Brown attributed its half-year performance to the successful launch of its

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Updates to the Mule Runtime Support Structure

Mulesoft

Beginning with the Mule Runtime 4.5.0 release in 2023, MuleSoft modified the cadence of Runtime updates to offer our customers flexibility in how they wish to handle updating their Mule runtime instances. We transitioned from an ad-hoc release cycle, which historically had been every one to two years, to a regular release cadence of three […] The post Updates to the Mule Runtime Support Structure first appeared on MuleSoft Blog.

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Watch: Waitrose enlists S Club for new No.1 ad campaign

Retail Gazette

Waitrose has enlisted pop group S Club in its new campaign to celebrate the relaunch of its No1 premium range. The campaign brings together the group’s members Tina Barrett, Jon Lee, Bradley McIntosh, Jo O’Meara, and Rachel Stevens for an after hours trip in the upmarket grocer’s newly revamped John Barnes store on Finchley Road. The ad, which is set to a remix of S Club’s 1999 hit ‘You’re my Number One’ from DJ Jax Jones, shows the pop group dancing in the supermarket aisles, before tucking in

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How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!