Tue.Aug 13, 2024

article thumbnail

Starbucks CEO Steps Down and Makes Way for Chipotle CEO

Retail Wire

Starbucks has appointed Brian Niccol as its new chairman and chief executive officer, effective Sept. 9, 2024. Its current CEO, Laxman Narasimhan, is stepping down immediately.

264
264
article thumbnail

Incy Interiors to cease trading this month, starts closing down sale

Inside Retail

The owner of embattled furniture brand Incy Interiors has apologised to customers for lengthy delivery delays and says the retailer will work to fulfil all outstanding orders before shutting up shop. Owner Tom Fitzpatrick surprised customers on Saturday when he announced Incy Interiors will hold its final sale until August 25, before ceasing trading the following day.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

IKEA Begins ‘Ready for College’ Bus Tour Across the US

Retail Wire

IKEA U.S. is launching its first IKEA Ready for College bus tour, which will visit 30 college campuses across the country this late summer and early fall.

279
279
article thumbnail

Crackdown sees thousands of vapes, cigarettes seized from stores, warehouses

Inside Retail

The Australian Border Force (ABF) seized thousands of vapes from stores in three states amid stricter vape-selling laws , that took effect on July 1. On August 8, the ABF’s Illicit Tobacco Taskforce (ITTF), along with NSW Health inspectors and the Therapeutics Goods Administration (TGA), confiscated nearly 4000 disposable vapes and about 110,000 illicit tobacco cigarettes from tobacconists on NSW’s Central Coast.

Consumer 278
article thumbnail

5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

article thumbnail

Wendy’s Is Offering Free Kids’ Meals. Here’s How To Get Them

Retail Wire

Wendy's continues to offer incentives on its food.

278
278
article thumbnail

Navigating AI Adoption: Why the Co-Pilot Approach is the Most Successful  

Retail TouchPoints

Co-pilots are essential on a commercial aircraft: they’re there to assist the captain in operating the aircraft, monitor instruments and systems, communicate with air traffic control and generally divide the workload with the pilot. While a co-pilot’s role is one of assistance and support, they are also fully trained to take over operation of the aircraft if needed.

Markdowns 264

More Trending

article thumbnail

E&S to “fill a void” for JB Hi-Fi: “We have many competencies they don’t”

Inside Retail

JB Hi-Fi Group’s acquisition of a majority stake in Melbourne-based kitchen, bathroom and laundry product supplier E&S Trading Co will enable the business to expand nationally, according to E&S managing director Rob Sinclair. E&S has 10 showrooms in Victoria and an e-commerce site, but now that the ink has dried on the deal, attention has shifted to rolling out the first interstate showroom, due to open in Canberra in September.

Marketing 263
article thumbnail

Here’s Why In-N-Out Burger Will Likely Never Open in New York

Retail Wire

In-N-Out Burger continues to expand throughout the Midwest.

252
252
article thumbnail

Temple & Webster reports record sales despite cost-of-living crisis

Inside Retail

Online furniture retailer Temple & Webster has posted record sales and active customer numbers for FY24, going against the ongoing retail slump caused by the cost-of-living crisis. The company’s revenue reached $498 million for the 12 months ended June 30, up 26 per cent compared to the prior year. The number of active customers also rose to a historic high of 1.1 million, representing a 31 per cent increase.

article thumbnail

Ford Issues a Do-Not-Drive Advisory for 765,600 Vehicles

Retail Wire

Ford has issued a do-not-drive advisory on its website that calls for certain vehicles linked to the three previous Takata airbag recalls, notifying owners to seek repairs immediately.

246
246
article thumbnail

The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

article thumbnail

Starbucks CEO Steps Down Less Than Two Years Later

Retail TouchPoints

After less than two years at his post, Laxman Narasimhan is stepping as CEO of Starbucks. Brian Niccol, who currently serves as Chairman and CEO of Chipotle , will take over the head leadership role starting Sept. 9, 2024. Starbucks CFO Rachel Ruggeri will act as interim CEO to support the leadership transition. Narasimhan initially joined Starbucks after the company embarked on a “global search” for a new leader.

article thumbnail

Taco Bell Baja Blast Special Promo Includes Limited Stanley Cups

Retail Wire

Taco Bell's latest Baja Blast promotion goes live.

article thumbnail

Trove Acquires Recurate to Bolster Recommerce Offering for Brands

Retail TouchPoints

Trove , a key player in the branded resale and customer trade-in space, has acquired full-service resale platform Recurate to solidify its position in the evolving and ever-expanding recommerce market. Financial terms of the deal were not disclosed. With this acquisition, Trove will integrate its resale capabilities, which include store trade-ins, digital trade-ins, returns processing, non-new inventory management and resale site building and management with Recurate’s peer-to-peer expertise

article thumbnail

Consumers Just Aren’t Buying AI-Powered Products Like Many Companies Hoped For

Retail Wire

Privacy concerns could be pushing consumers away from products with AI-type labeling.

Consumer 147
article thumbnail

10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

article thumbnail

Primark Takes Multi-Pronged Approach to Sustainability, from Supply Chain to Customer Education

Retail TouchPoints

Primark has been making significant progress toward ambitious sustainability goals — including cutting its greenhouse gas emissions in half by 2030 — and the apparel retailer has the receipts to prove it. But improving sustainability, part of the retailer’s Primark Cares program, isn’t easy — particularly when business goals call for growth, including expanding the Primark store footprint from the current 445 locations globally to 530 stores by 2026.

Apparel 234
article thumbnail

Global fashion retailers raise concerns over Bangladesh’s political turmoil

Inside Retail

Bangladesh’s ongoing political unrest has placed the country’s textile and garment industry in a uniquely difficult position and poses significant challenges to global fashion retailers, many of which are already seeking to diversify their sourcing. The instability has the potential to impact production schedules and the supply chain, which could result in delays and higher costs.

Fashion 130
article thumbnail

Princess Polly Continues U.S. Push with Four New Stores

Retail TouchPoints

Princess Polly , the Australian fashion brand, is opening four new stores on both U.S. coasts. According to Co-CEO Eirin Bryett, U.S. customers have “fully embraced” the brand’s first store in Los Angeles, which has encouraged the brand to invest further in new store openings. A part of a.k.a. Brands Holding Corp. , Princess Polly has become a favorite among Gen Z for its on-trend styles and more sustainable product development practices.

article thumbnail

Starbucks names Brian Niccol as chairman, CEO

Inside Retail

Starbucks has appointed Brian Niccol as chairman and CEO, effective September 9, a move which according to an analyst, reflects the growing dissatisfaction from activist investors over the coffee chain’s operations. Niccol will succeed Laxman Narasimhan who has stepped down as CEO and board member, effective immediately after just one year in the role.

130
130
article thumbnail

Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

article thumbnail

Disney Cruise Line Orders 4 More Ships to Its Ever-Growing Roster

Retail Wire

The company's fleet of floating experiences will get new additions in the coming years.

Shipping 130
article thumbnail

Home Depot lowers outlook despite ending streak of sales declines 

Inside Retail

The Home Depot has ended its five-quarter streak of sales declines but expects negative sentiment to continue in the months ahead. Sales of the home improvement retailer for the second quarter was $43.2 billion, a slight increase of 0.6 per cent year on year. The growth was largely thanks to the acquisition of roofing and building supplies firm SRS Distribution, which added $1.3 billion to total sales.

Finance 130
article thumbnail

LL Flooring Is Closing 94 Stores After Filing for Bankruptcy

Retail Wire

The Deleware-based company is reportedly $110M in debt.

130
130
article thumbnail

Asian grocery chain opens second mega-market in Victoria

Inside Retail

Asian grocery chain Foodle will open its second premium megamarket on August 20 in The Glen Shopping Centre in Victoria’s eastern suburbs. The location will feature 1800sqm and is designed by internationally renowned supermarket architects, Landini Associates. In addition to the mega-market, the facility features restaurants, bakeries, and live culinary options spread across three main zones.

Marketing 130
article thumbnail

Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

article thumbnail

Data: Sainsbury’s makes biggest market share gain since 1997 as Asda sales plummet

Retail Gazette

Sainsbury’s recorded its biggest market share gain since 1997 in last quarter as Asda’s sales plummet. According to fresh data from Kantar, Sainsbury’s market share jumped from 14.8% last year to 15.3% for the 12 weeks to 4 August, as it maintained its streak of being the fastest growing traditional supermarket. Its sales rose 5.2% over the period.

Marketing 116
article thumbnail

[Podcast] The Magic of Digital in Retail

Retail Dive

In this three-part podcast series, we explore the applications of AI in retail across functions, what algorithmic retail is, why it’s essential and how building an Algorithmic Retail business enhances revenue, profitability and operational efficiencies while curbing waste and costs.

113
113
article thumbnail

John Lewis restructures shop floor teams in customer service push

Retail Gazette

John Lewis is planning to increase the amount of staff working on its shop floor as it unveils a multi-million pound investment into store technology. The department store told staff today (13 August) that it was making changes to their roles and realigning its staffing needs to “best meet customer demand”, however, this will result in a proposed 153 fewer roles – approximately 1% of its workforce.

article thumbnail

Like Nike before it, On plans to grow margins via DTC sales

Retail Dive

A nine-fold boost to profits in Q2 nevertheless missed some analysts’ expectations, as margins inched up only slightly.

Planning 108
article thumbnail

Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

article thumbnail

Pandora UK sales nudge up despite ‘sluggish’ consumer spending

Retail Gazette

Pandora’s UK sales marginally rose in its second quarter, as the jeweller benefitted from an increase in traffic during the period. Revenues nudged up 1% to £79.4m from £75.1m last year. The jewellery giant noted its UK performance remained ahead of the market, which it said was being impacted by dampened consumer sentiment. It also attributed a rise in traffic during the quarter to the “improving strength of the Pandora brand despite the tough consumer backdrop” Across the glo

Consumer 110
article thumbnail

How Target made grocery a $24B business

Retail Dive

The retailer shares how assortment, e-commerce and labor changes have helped it grow food and beverage sales by more than $8 billion since 2019.

106
106
article thumbnail

House of Fraser store count halves over past year after Cabot Circus closure

Retail Gazette

The number of remaining House of Fraser stores in the UK has halved over the past year following the closure of its Cabot Circus branch in Bristol last week. The Mike Ashley-owned department store chain has just 15 shops remaining – a steep drop from the 31 stores it had as of April last year and the 59 when it acquired the business in 2018. The closure of the Cabot Circus store, which will M&S has taken over and plans to open next year , comes after the retailer’s Reading, Solih

article thumbnail

Advisors Excel Underway on Redevelopment of 992,000-Square-Foot Mall in Topeka, Kansas

Shopping Center

Topeka, Kan. — Advisors Excel is underway on the mixed-use redevelopment of West Ridge Mall, a 992,000-square-foot enclosed mall located in Topeka. Upon completion, the property will house the new company… The post Advisors Excel Underway on Redevelopment of 992,000-Square-Foot Mall in Topeka, Kansas appeared first on Shopping Center Business.

article thumbnail

Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.