Tue.Aug 13, 2024

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Starbucks CEO Steps Down and Makes Way for Chipotle CEO

Retail Wire

Starbucks has appointed Brian Niccol as its new chairman and chief executive officer, effective Sept. 9, 2024. Its current CEO, Laxman Narasimhan, is stepping down immediately.

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Navigating AI Adoption: Why the Co-Pilot Approach is the Most Successful  

Retail TouchPoints

Co-pilots are essential on a commercial aircraft: they’re there to assist the captain in operating the aircraft, monitor instruments and systems, communicate with air traffic control and generally divide the workload with the pilot. While a co-pilot’s role is one of assistance and support, they are also fully trained to take over operation of the aircraft if needed.

Markdowns 309
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IKEA Begins ‘Ready for College’ Bus Tour Across the US

Retail Wire

IKEA U.S. is launching its first IKEA Ready for College bus tour, which will visit 30 college campuses across the country this late summer and early fall.

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Incy Interiors to cease trading this month, starts closing down sale

Inside Retail

The owner of embattled furniture brand Incy Interiors has apologised to customers for lengthy delivery delays and says the retailer will work to fulfil all outstanding orders before shutting up shop. Owner Tom Fitzpatrick surprised customers on Saturday when he announced Incy Interiors will hold its final sale until August 25, before ceasing trading the following day.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Wendy’s Is Offering Free Kids’ Meals. Here’s How To Get Them

Retail Wire

Wendy's continues to offer incentives on its food.

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Trove Acquires Recurate to Bolster Recommerce Offering for Brands

Retail TouchPoints

Trove , a key player in the branded resale and customer trade-in space, has acquired full-service resale platform Recurate to solidify its position in the evolving and ever-expanding recommerce market. Financial terms of the deal were not disclosed. With this acquisition, Trove will integrate its resale capabilities, which include store trade-ins, digital trade-ins, returns processing, non-new inventory management and resale site building and management with Recurate’s peer-to-peer expertise

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Home Depot Predicts Profit To Fall as Consumers Put Projects on Hold

Retail Wire

The home improvement retailer saw net income and sales drop in Q2 2024.

Consumer 267
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Starbucks CEO Steps Down Less Than Two Years Later

Retail TouchPoints

After less than two years at his post, Laxman Narasimhan is stepping as CEO of Starbucks. Brian Niccol, who currently serves as Chairman and CEO of Chipotle , will take over the head leadership role starting Sept. 9, 2024. Starbucks CFO Rachel Ruggeri will act as interim CEO to support the leadership transition. Narasimhan initially joined Starbucks after the company embarked on a “global search” for a new leader.

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E&S to “fill a void” for JB Hi-Fi: “We have many competencies they don’t”

Inside Retail

JB Hi-Fi Group’s acquisition of a majority stake in Melbourne-based kitchen, bathroom and laundry product supplier E&S Trading Co will enable the business to expand nationally, according to E&S managing director Rob Sinclair. E&S has 10 showrooms in Victoria and an e-commerce site, but now that the ink has dried on the deal, attention has shifted to rolling out the first interstate showroom, due to open in Canberra in September.

Marketing 260
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Primark Takes Multi-Pronged Approach to Sustainability, from Supply Chain to Customer Education

Retail TouchPoints

Primark has been making significant progress toward ambitious sustainability goals — including cutting its greenhouse gas emissions in half by 2030 — and the apparel retailer has the receipts to prove it. But improving sustainability, part of the retailer’s Primark Cares program, isn’t easy — particularly when business goals call for growth, including expanding the Primark store footprint from the current 445 locations globally to 530 stores by 2026.

Apparel 264
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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Temple & Webster reports record sales despite cost-of-living crisis

Inside Retail

Online furniture retailer Temple & Webster has posted record sales and active customer numbers for FY24, going against the ongoing retail slump caused by the cost-of-living crisis. The company’s revenue reached $498 million for the 12 months ended June 30, up 26 per cent compared to the prior year. The number of active customers also rose to a historic high of 1.1 million, representing a 31 per cent increase.

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Princess Polly Continues U.S. Push with Four New Stores

Retail TouchPoints

Princess Polly , the Australian fashion brand, is opening four new stores on both U.S. coasts. According to Co-CEO Eirin Bryett, U.S. customers have “fully embraced” the brand’s first store in Los Angeles, which has encouraged the brand to invest further in new store openings. A part of a.k.a. Brands Holding Corp. , Princess Polly has become a favorite among Gen Z for its on-trend styles and more sustainable product development practices.

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Ford Issues a Do-Not-Drive Advisory for 765,600 Vehicles

Retail Wire

Ford has issued a do-not-drive advisory on its website that calls for certain vehicles linked to the three previous Takata airbag recalls, notifying owners to seek repairs immediately.

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Global fashion retailers raise concerns over Bangladesh’s political turmoil

Inside Retail

Bangladesh’s ongoing political unrest has placed the country’s textile and garment industry in a uniquely difficult position and poses significant challenges to global fashion retailers, many of which are already seeking to diversify their sourcing. The instability has the potential to impact production schedules and the supply chain, which could result in delays and higher costs.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Taco Bell Baja Blast Special Promo Includes Limited Stanley Cups

Retail Wire

Taco Bell's latest Baja Blast promotion goes live.

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Starbucks names Brian Niccol as chairman, CEO

Inside Retail

Starbucks has appointed Brian Niccol as chairman and CEO, effective September 9, a move which according to an analyst, reflects the growing dissatisfaction from activist investors over the coffee chain’s operations. Niccol will succeed Laxman Narasimhan who has stepped down as CEO and board member, effective immediately after just one year in the role.

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Here’s Why In-N-Out Burger Will Likely Never Open in New York

Retail Wire

In-N-Out Burger continues to expand throughout the Midwest.

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Home Depot lowers outlook despite ending streak of sales declines 

Inside Retail

The Home Depot has ended its five-quarter streak of sales declines but expects negative sentiment to continue in the months ahead. Sales of the home improvement retailer for the second quarter was $43.2 billion, a slight increase of 0.6 per cent year on year. The growth was largely thanks to the acquisition of roofing and building supplies firm SRS Distribution, which added $1.3 billion to total sales.

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Master Off-Page SEO: Boost Traffic, Build Trust, and Drive Conversions

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

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Consumers Just Aren’t Buying AI-Powered Products Like Many Companies Hoped For

Retail Wire

Privacy concerns could be pushing consumers away from products with AI-type labeling.

Consumer 147
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Asian grocery chain opens second mega-market in Victoria

Inside Retail

Asian grocery chain Foodle will open its second premium megamarket on August 20 in The Glen Shopping Centre in Victoria’s eastern suburbs. The location will feature 1800sqm and is designed by internationally renowned supermarket architects, Landini Associates. In addition to the mega-market, the facility features restaurants, bakeries, and live culinary options spread across three main zones.

Marketing 130
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Disney Cruise Line Orders 4 More Ships to Its Ever-Growing Roster

Retail Wire

The company's fleet of floating experiences will get new additions in the coming years.

Shipping 130
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Like Nike before it, On plans to grow margins via DTC sales

Retail Dive

A nine-fold boost to profits in Q2 nevertheless missed some analysts’ expectations, as margins inched up only slightly.

Planning 124
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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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LL Flooring Is Closing 94 Stores After Filing for Bankruptcy

Retail Wire

The Deleware-based company is reportedly $110M in debt.

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How Target made grocery a $24B business

Retail Dive

The retailer shares how assortment, e-commerce and labor changes have helped it grow food and beverage sales by more than $8 billion since 2019.

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Data: Sainsbury’s makes biggest market share gain since 1997 as Asda sales plummet

Retail Gazette

Sainsbury’s recorded its biggest market share gain since 1997 in last quarter as Asda’s sales plummet. According to fresh data from Kantar, Sainsbury’s market share jumped from 14.8% last year to 15.3% for the 12 weeks to 4 August, as it maintained its streak of being the fastest growing traditional supermarket. Its sales rose 5.2% over the period.

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[Podcast] The Magic of Digital in Retail

Retail Dive

In this three-part podcast series, we explore the applications of AI in retail across functions, what algorithmic retail is, why it’s essential and how building an Algorithmic Retail business enhances revenue, profitability and operational efficiencies while curbing waste and costs.

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Turn Your Website Into a Money-Maker: Tips for Small Business Success

Your website can be more than just a digital presence—it can be a thriving profit center. Discover proven strategies to monetize your website, whether you sell physical products, digital downloads, or services. Learn the importance of user-friendly design, high-quality content, and tailored marketing to meet audience needs and boost engagement. Explore options like e-commerce, affiliate marketing, and subscriptions, and use analytics to optimize for success.

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John Lewis restructures shop floor teams in customer service push

Retail Gazette

John Lewis is planning to increase the amount of staff working on its shop floor as it unveils a multi-million pound investment into store technology. The department store told staff today (13 August) that it was making changes to their roles and realigning its staffing needs to “best meet customer demand”, however, this will result in a proposed 153 fewer roles – approximately 1% of its workforce.

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In latest effort to trim costs, Grove Collaborative switches to Shopify

Retail Dive

The sustainably-minded consumer products company reported expanded margins and narrowed losses in Q2, but sales and active customers declined.

Consumer 115
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Pandora UK sales nudge up despite ‘sluggish’ consumer spending

Retail Gazette

Pandora’s UK sales marginally rose in its second quarter, as the jeweller benefitted from an increase in traffic during the period. Revenues nudged up 1% to £79.4m from £75.1m last year. The jewellery giant noted its UK performance remained ahead of the market, which it said was being impacted by dampened consumer sentiment. It also attributed a rise in traffic during the quarter to the “improving strength of the Pandora brand despite the tough consumer backdrop” Across the glo

Consumer 110
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SRS Distribution deal helps Home Depot return to sales growth in Q2

Retail Dive

Even as the retailer raised full-year guidance, it continues to feel the impact of a challenging housing market and broader economic uncertainty.

Returns 111
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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s