Thu.May 02, 2024

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The Power of a Unified Retail Platform: A Conversation with Kevin Harwood, CTO of Tecovas

Shopify

Tecovas' CTO, Kevin Harwood, talks with Shopify about the power of a unified retail platform and how the Texas-based American retailer founded in 2015 utilizes Shopify POS in their operations.

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Beyond Inc. Brings in Slate of Retail Heavyweights for C-Suite

Retail TouchPoints

Following its acquisition of Zulily and the revival of Overstock.com , Beyond, Inc. is shoring up its executive team with a slate of eight high-level appointments across its business. “The most important part of building a long-term, profitable, growing business is putting the right players on the field,” said Marcus Lemonis, newly appointed Executive Chairman of Beyond, Inc. in a statement.

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Snapchat Reveals Latest AR and ML Tools for Brands and Advertisers

Retail Wire

Snapchat has introduced a range of new augmented reality (AR) and machine learning (ML) tools created to assist brands and advertisers in engaging with users on the social platform through interactivity.

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How Subscription Strategies can Supercharge Loyalty Programs

Retail TouchPoints

Loyalty programs are a common (and undeniably effective) tool for retailers to gather data and build customer lifetime value, but perhaps they’ve become a little too common. Companies often have a hard time differentiating their programs and communicating their unique benefits to members, particularly with primarily transactional, points-based programs.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Why retail needs a whole new strategy to target Gen Z

Inside Retail

Retailers’ ability to understand and connect with Gen Z will be critical to their success in the coming years. But many brands are simply copying and pasting their millennial marketing playbook for the next generation, according to Ypulse senior content marketing manager Anastasia Pelot. So it’s no wonder that 50 per cent of Gen Z say that brands “don’t get them”, she said.

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Williams-Sonoma Fined $3.17 Million for False ‘Made in USA’ Claims

Retail TouchPoints

Williams-Sonoma, Inc. will pay a record civil penalty of $3.175 million for violating a Federal Trade Commission (FTC) order to truthfully disclose whether products it sells are actually made in the United States. A Department of Justice complaint, based on a referral from the FTC, charges that the retailer listed multiple products as being “Made in USA” when they in fact were made in China and other countries.

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Revolutionizing Customer Retention: The Rise of Digital Top-Up Cards in the Global Market

Retail TouchPoints

As consumers demand more flexible payment options, it is no surprise that the digital top-up card industry has had a strong year. The global digital gift card market is expected to reach $724.3 billion by 2028, rising at a market growth of 14.2% CAGR. The trend is set to continue, and it is not just shoppers who benefit from increasingly digital-first payments.

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Apple’s Cook flags return to growth after unveiling record $110 billion buyback

Inside Retail

Apple’s quarterly results and forecast beat modest expectations on Thursday, as the iPhone maker unveiled a record share buyback programme, sending its stock up 6 per cent in extended trade. Apple increased its cash dividend by 4 per cent and authorised an additional programme to buy back $110 billion of stock. The buyback is the largest in the company’s history.

Returns 258
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Gen AI for Visual Content: 3 Things to Know

Retail TouchPoints

[Editor’s note: This is an excerpt from the recent Retail TouchPoints Tech Guide, 3 Ways Generative AI is Transforming Brand Experiences. Subject matter experts from Cloudinary also will be discussing the use of generative AI as a tool for image management during the May 7, 2024 webcast, Getting Practical: Generative AI for Your Ecommerce Visuals.] Generative AI can be a truly magical tool, helping unlock the creative process for brands of all sizes.

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How consumers’ forensic focus on prices is driving cross-shopping

Inside Retail

Australia’s leading supermarkets, Coles and Woolworths, delivered their third-quarter results to shareholders this week along with new consumer insights. Both retailers reported that the current economic environment has challenged consumers’ discretionary spending and that households have evolved their buying habits to seek out value. This includes cross-shopping, where consumers actively purchase their groceries from multiple stores.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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New Disney Collab Puts Bubble Skincare’s Mental Health Mission Front and Center

Retail TouchPoints

Bubble Skincare has launched a new collaborative collection with Disney and Pixar to celebrate the release of Inside Out 2, which opens exclusively in theaters on June 14. The collection, which includes cleansers, moisturizers, serums and three -step routine bundles, is available on the brand’s ecommerce site and will roll out across Ulta Beauty and Walmart stores through June.

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Chipotle Is Giving Away Over $1 Million in Burritos to Healthcare Workers

Retail Wire

In acknowledgment of the tireless contributions of healthcare workers, Chipotle Mexican Grill has announced a notable gesture of appreciation: the distribution of 100,000 free burrito e-cards.

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Getting up in Your Grill: Ace Hardware Debuts Private Label BBQ Sauce and Apparel Lines

Retail TouchPoints

Building on its reputation as a destination for outdoor grilling, Ace Hardware has launched the private label Loud Mouth Barbeque line of sauces and rubs — its first edible product offerings. The sauces are priced for accessibility at $8.99 for a 19.4 -ounce bottle and $6.99 per container of the rubs, which vary in size by flavor. Additionally, the retailer-owned hardware cooperative is marking its 100 th anniversary in 2024 with Vintage Threads, a private label collection of shirts and hats fea

Apparel 264
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Carvana Shares Rise 30% as Pre-Owned Car Seller Reveals Record First Quarter

Retail Wire

Shares for Carvana shot up by over 30% after it reported record results and made a profit in the first quarter.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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What Walmart’s new private-label brand says about the grocery retail landscape

Inside Retail

Last week big-box retailer Walmart announced the launch of a new private-label grocery brand called Bettergoods. The release marks Walmart’s largest private brand food launch in 20 years and the fastest private food brand the retailer has brought to market. The Bettergoods line features 300 items including frozen, dairy, snacks, beverages, pasta, soups, coffee and chocolate, with prices ranging from under US$2 to US$15, with the majority of the products available for under US$5.

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Ground Beef Sold at Walmart Recalled for E. Coli Contamination

Retail Wire

The beef, sold at Walmart and other retailers, is from Cargill Meat Solutions.

ATS 278
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From drummer to head of digital: Sometimes Always’ Jared Brown

Inside Retail

Inside Retail’s Top 50 People in E-Commerce is an annual ranking of the most impressive and inspiring leaders in Australia’s online retail industry. Our 2024 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. You can download it here.

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Consumers place more value on product information delivered on retailers’ owned channels, compared to 3rd party marketplaces and social media

Retail Focus

When making online buying decisions, UK shoppers now place more value on product information delivered on retailers’ owned channels, compared to third-party channels, such as marketplaces or social media, the latest research from Intellias , the software engineering and digital consultancy company, reveals. Original research of over 1,000 UK shoppers by Intellias showed that over seven in ten (72%) use retailers’ websites as their primary source of product information when making a purchase, com

Consumer 147
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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TikTok Adds Event Sales Capability in Europe as Shop Sellers Top 15 Million Worldwide

Retail TouchPoints

As of December 2023, TikTok Shop had 15 million sellers around the world, according to the company’s first TikTok Shop Safety Report. That includes more than 500,000 sellers in the U.S. , an impressive number given that Shop only launched in America in September 2023. Now, even as the popular social media platform continues to expand its reach into traditional ecommerce, TikTok has announced a new partnership with ticketing platform CTS EventIM to enable the sale of event tickets on its platfo

Shopping 147
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Dorotape launches new ultra-high gloss laminate

Retail Focus

Dorotape is thrilled to unveil the launch of a new ultra-high gloss laminate, designed to protect and enhance large format digital prints. GalleryLam SL98 from ASLAN has a glass like finish which protects against scratches and is resistant to high temperatures, hot liquids, grease, and many household chemicals. The UK Gold Distributor for ASLAN hopes to meet soaring customer demand for environmentally focused laminates, as this 125-micron polyester film is 100% free of PVC & VOC’s and as it

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Next-gen barcodes: A view from the retail frontline

Inside Retail

The widespread adoption of next-gen barcodes (otherwise known as 2D) is not only transforming the way we interact with products but also reshaping the landscape of business operations and consumer engagement. As we look more closely into this shift, it becomes clear that the next generation of barcodes heralds many benefits for retailers, consumers and the broader global economy.

Checkout 147
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Peloton, Hyatt Team Up To Offer Bikes, Loyalty Points at 800 Hotels

Retail Wire

Peloton and Hyatt's new partnership is an attempt to revitalize the cratering brand.

ATS 162
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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Compact stores, smaller orders: How Yum China aims to grow in lower-tier cities

Inside Retail

Yum China’s first-quarter results for this year are as strong as ever. Operating profit was US$374 million, and core operating profit grew 1 per cent to $396 million. Total revenues increased 1 per cent year-on-year to $2.96 billion. Delivery sales grew by 12 per cent year-on-year and accounted for approximately 38 per cent of KFC and Pizza Hut’s company sales.

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Peloton CEO Steps Down and Layoffs Begin

Retail Wire

Peloton, the popular fitness technology company, has announced significant changes in its leadership and organizational structure.

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Butter chicken headlines Muji food range launched in Australia

Inside Retail

Japanese fashion and lifestyle brand Muji is launching new food categories as it expands its product range in Australia. The new product range includes five flavours from Muji’s curry range, with a special focus on Butter Chicken Curry, marking 15 years on the retailer’s menu this year. Candies and canned beverages will also be added to shelves. “The revamped Butter Chicken Curry features a blend of three tomato varieties for a richer flavour,” said Vincent Tang, manager

Fashion 130
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Russell & Bromley unveils first new concept ‘neighbourhood’ store

Retail Gazette

Russell & Bromley has launched the first of its new concept “neighbourhood stores in Hampstead, London, in collaboration with its design partner, Shed. The concept store is designed to “fit seamlessly into the local village aesthetic”, according to the footwear retailer. Originally comprising two separate shopfronts, the stores have been merged into one, while maintaining the historic feel of the building.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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California Restaurants Must Start Eliminating Special Surcharges

Retail Wire

Starting July 1, California is changing the game for restaurant bills.

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Matches faces further redundancies after Frasers’ IP deal

Retail Gazette

An additional 91 Matches Fashion staff members have been made redundant following Frasers Group’s intellectual property (IP) deal. On Monday, the Sports Direct and Flannels owner said it had snapped up Matches’ IP for an undisclosed amount, however the deal did not include the company’s remaining workers or £83m of stock, Drapers reported.

Finance 116
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New LEGO Technic Summer Sets Revealed

Retail Wire

Summer is upon us, and so are the latest LEGO Technic sets.

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Asda launches new dedicated retail media unit

Retail Gazette

Asda has become the latest grocer to launch an overhauled retail media offering in partnership with SMG. The new business unit, named LS Eleven Media Services, will form a “fully integrated media services business” and was introduced to major suppliers earlier this year. The supermarket said LS Eleven Media Services would use its first-party customer data, provided by its loyalty programme to offer brands more “customer-centric media planning” for retail media campaigns and a “more connected omn

Grocer 111
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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.