Thu.May 02, 2024

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The Power of a Unified Retail Platform: A Conversation with Kevin Harwood, CTO of Tecovas

Shopify

Tecovas' CTO, Kevin Harwood, talks with Shopify about the power of a unified retail platform and how the Texas-based American retailer founded in 2015 utilizes Shopify POS in their operations.

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Beyond Inc. Brings in Slate of Retail Heavyweights for C-Suite

Retail TouchPoints

Following its acquisition of Zulily and the revival of Overstock.com , Beyond, Inc. is shoring up its executive team with a slate of eight high-level appointments across its business. “The most important part of building a long-term, profitable, growing business is putting the right players on the field,” said Marcus Lemonis, newly appointed Executive Chairman of Beyond, Inc. in a statement.

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Snapchat Reveals Latest AR and ML Tools for Brands and Advertisers

Retail Wire

Snapchat has introduced a range of new augmented reality (AR) and machine learning (ML) tools created to assist brands and advertisers in engaging with users on the social platform through interactivity.

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How Subscription Strategies can Supercharge Loyalty Programs

Retail TouchPoints

Loyalty programs are a common (and undeniably effective) tool for retailers to gather data and build customer lifetime value, but perhaps they’ve become a little too common. Companies often have a hard time differentiating their programs and communicating their unique benefits to members, particularly with primarily transactional, points-based programs.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Ground Beef Sold at Walmart Recalled for E. Coli Contamination

Retail Wire

The beef, sold at Walmart and other retailers, is from Cargill Meat Solutions.

ATS 278
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Williams-Sonoma Fined $3.17 Million for False ‘Made in USA’ Claims

Retail TouchPoints

Williams-Sonoma, Inc. will pay a record civil penalty of $3.175 million for violating a Federal Trade Commission (FTC) order to truthfully disclose whether products it sells are actually made in the United States. A Department of Justice complaint, based on a referral from the FTC, charges that the retailer listed multiple products as being “Made in USA” when they in fact were made in China and other countries.

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Revolutionizing Customer Retention: The Rise of Digital Top-Up Cards in the Global Market

Retail TouchPoints

As consumers demand more flexible payment options, it is no surprise that the digital top-up card industry has had a strong year. The global digital gift card market is expected to reach $724.3 billion by 2028, rising at a market growth of 14.2% CAGR. The trend is set to continue, and it is not just shoppers who benefit from increasingly digital-first payments.

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“What if this happens to us?”: Retailers revisit emergency response plans

Inside Retail

In the wake of the tragic Westfield Bondi Junction stabbing attack on April 13, Australian retailers have been revisiting their emergency response plans to ensure they are fully prepared for every contingency. Whilst many businesses have had emergency response plans in place for many years, recent events have highlighted the importance of proactive and continuous training, support and effective lines of communication between frontline retail staff and corporate teams to ensure they are prepared

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Gen AI for Visual Content: 3 Things to Know

Retail TouchPoints

[Editor’s note: This is an excerpt from the recent Retail TouchPoints Tech Guide, 3 Ways Generative AI is Transforming Brand Experiences. Subject matter experts from Cloudinary also will be discussing the use of generative AI as a tool for image management during the May 7, 2024 webcast, Getting Practical: Generative AI for Your Ecommerce Visuals.] Generative AI can be a truly magical tool, helping unlock the creative process for brands of all sizes.

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Apple’s Cook flags return to growth after unveiling record $110 billion buyback

Inside Retail

Apple’s quarterly results and forecast beat modest expectations on Thursday, as the iPhone maker unveiled a record share buyback programme, sending its stock up 6 per cent in extended trade. Apple increased its cash dividend by 4 per cent and authorised an additional programme to buy back $110 billion of stock. The buyback is the largest in the company’s history.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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New Disney Collab Puts Bubble Skincare’s Mental Health Mission Front and Center

Retail TouchPoints

Bubble Skincare has launched a new collaborative collection with Disney and Pixar to celebrate the release of Inside Out 2, which opens exclusively in theaters on June 14. The collection, which includes cleansers, moisturizers, serums and three -step routine bundles, is available on the brand’s ecommerce site and will roll out across Ulta Beauty and Walmart stores through June.

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Carvana Shares Rise 30% as Pre-Owned Car Seller Reveals Record First Quarter

Retail Wire

Shares for Carvana shot up by over 30% after it reported record results and made a profit in the first quarter.

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Getting up in Your Grill: Ace Hardware Debuts Private Label BBQ Sauce and Apparel Lines

Retail TouchPoints

Building on its reputation as a destination for outdoor grilling, Ace Hardware has launched the private label Loud Mouth Barbeque line of sauces and rubs — its first edible product offerings. The sauces are priced for accessibility at $8.99 for a 19.4 -ounce bottle and $6.99 per container of the rubs, which vary in size by flavor. Additionally, the retailer-owned hardware cooperative is marking its 100 th anniversary in 2024 with Vintage Threads, a private label collection of shirts and hats fea

Apparel 264
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How consumers’ forensic focus on prices is driving cross-shopping

Inside Retail

Australia’s leading supermarkets, Coles and Woolworths, delivered their third-quarter results to shareholders this week along with new consumer insights. Both retailers reported that the current economic environment has challenged consumers’ discretionary spending and that households have evolved their buying habits to seek out value. This includes cross-shopping, where consumers actively purchase their groceries from multiple stores.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Chipotle Is Giving Away Over $1 Million in Burritos to Healthcare Workers

Retail Wire

In acknowledgment of the tireless contributions of healthcare workers, Chipotle Mexican Grill has announced a notable gesture of appreciation: the distribution of 100,000 free burrito e-cards.

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What Walmart’s new private-label brand says about the grocery retail landscape

Inside Retail

Last week big-box retailer Walmart announced the launch of a new private-label grocery brand called Bettergoods. The release marks Walmart’s largest private brand food launch in 20 years and the fastest private food brand the retailer has brought to market. The Bettergoods line features 300 items including frozen, dairy, snacks, beverages, pasta, soups, coffee and chocolate, with prices ranging from under US$2 to US$15, with the majority of the products available for under US$5.

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Peloton, Hyatt Team Up To Offer Bikes, Loyalty Points at 800 Hotels

Retail Wire

Peloton and Hyatt's new partnership is an attempt to revitalize the cratering brand.

ATS 162
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From drummer to head of digital: Sometimes Always’ Jared Brown

Inside Retail

Inside Retail’s Top 50 People in E-Commerce is an annual ranking of the most impressive and inspiring leaders in Australia’s online retail industry. Our 2024 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. You can download it here.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Consumers place more value on product information delivered on retailers’ owned channels, compared to 3rd party marketplaces and social media

Retail Focus

When making online buying decisions, UK shoppers now place more value on product information delivered on retailers’ owned channels, compared to third-party channels, such as marketplaces or social media, the latest research from Intellias , the software engineering and digital consultancy company, reveals. Original research of over 1,000 UK shoppers by Intellias showed that over seven in ten (72%) use retailers’ websites as their primary source of product information when making a purchase, com

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TikTok Adds Event Sales Capability in Europe as Shop Sellers Top 15 Million Worldwide

Retail TouchPoints

As of December 2023, TikTok Shop had 15 million sellers around the world, according to the company’s first TikTok Shop Safety Report. That includes more than 500,000 sellers in the U.S. , an impressive number given that Shop only launched in America in September 2023. Now, even as the popular social media platform continues to expand its reach into traditional ecommerce, TikTok has announced a new partnership with ticketing platform CTS EventIM to enable the sale of event tickets on its platfo

Shopping 147
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Dorotape launches new ultra-high gloss laminate

Retail Focus

Dorotape is thrilled to unveil the launch of a new ultra-high gloss laminate, designed to protect and enhance large format digital prints. GalleryLam SL98 from ASLAN has a glass like finish which protects against scratches and is resistant to high temperatures, hot liquids, grease, and many household chemicals. The UK Gold Distributor for ASLAN hopes to meet soaring customer demand for environmentally focused laminates, as this 125-micron polyester film is 100% free of PVC & VOC’s and as it

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New-gen Michael Hill flagship opens in Melbourne

Inside Retail

Michael Hill has opened a new concept global flagship store at Chadstone Shopping Centre in Melbourne. The jewellery company partnered with The General Store for the design of the new store, which aligns with the new brand design look and feel. “The global flagship, which took 18 months to come to fruition from concept to brick-and-mortar, is more than just a retail space, it’s a carefully crafted environment that invites customers to immerse themselves in the world of Michael Hill,”

Shopping 147
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Banana Republic’s CEO is out

Retail Dive

Sandra Stangl arrived in 2020 and oversaw the addition of home goods, her forte, at a tough time for the category.

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Next-gen barcodes: A view from the retail frontline

Inside Retail

The widespread adoption of next-gen barcodes (otherwise known as 2D) is not only transforming the way we interact with products but also reshaping the landscape of business operations and consumer engagement. As we look more closely into this shift, it becomes clear that the next generation of barcodes heralds many benefits for retailers, consumers and the broader global economy.

Checkout 147
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T-Mobile Now Owns Ryan Reynolds-Backed Mint Mobile

Retail Wire

The deal is worth upwards of $1.35 billion.

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Compact stores, smaller orders: How Yum China aims to grow in lower-tier cities

Inside Retail

Yum China’s first-quarter results for this year are as strong as ever. Operating profit was US$374 million, and core operating profit grew 1 per cent to $396 million. Total revenues increased 1 per cent year-on-year to $2.96 billion. Delivery sales grew by 12 per cent year-on-year and accounted for approximately 38 per cent of KFC and Pizza Hut’s company sales.

Returns 130
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Create SEO-Friendly Content to Boost Traffic & Engagement

Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.

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California Restaurants Must Start Eliminating Special Surcharges

Retail Wire

Starting July 1, California is changing the game for restaurant bills.

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Butter chicken headlines Muji food range launched in Australia

Inside Retail

Japanese fashion and lifestyle brand Muji is launching new food categories as it expands its product range in Australia. The new product range includes five flavours from Muji’s curry range, with a special focus on Butter Chicken Curry, marking 15 years on the retailer’s menu this year. Candies and canned beverages will also be added to shelves. “The revamped Butter Chicken Curry features a blend of three tomato varieties for a richer flavour,” said Vincent Tang, manager

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Peloton CEO Steps Down and Layoffs Begin

Retail Wire

Peloton, the popular fitness technology company, has announced significant changes in its leadership and organizational structure.

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Peloton lays off 15% of global workforce as CEO Barry McCarthy exits

Retail Dive

The staff reductions impact about 400 employees and come as the fitness company faces declining sales and members.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.