Thu.May 02, 2024

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The Power of a Unified Retail Platform: A Conversation with Kevin Harwood, CTO of Tecovas

Shopify

Tecovas' CTO, Kevin Harwood, talks with Shopify about the power of a unified retail platform and how the Texas-based American retailer founded in 2015 utilizes Shopify POS in their operations.

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Beyond Inc. Brings in Slate of Retail Heavyweights for C-Suite

Retail TouchPoints

Following its acquisition of Zulily and the revival of Overstock.com , Beyond, Inc. is shoring up its executive team with a slate of eight high-level appointments across its business. “The most important part of building a long-term, profitable, growing business is putting the right players on the field,” said Marcus Lemonis, newly appointed Executive Chairman of Beyond, Inc. in a statement.

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Snapchat Reveals Latest AR and ML Tools for Brands and Advertisers

Retail Wire

Snapchat has introduced a range of new augmented reality (AR) and machine learning (ML) tools created to assist brands and advertisers in engaging with users on the social platform through interactivity.

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How Subscription Strategies can Supercharge Loyalty Programs

Retail TouchPoints

Loyalty programs are a common (and undeniably effective) tool for retailers to gather data and build customer lifetime value, but perhaps they’ve become a little too common. Companies often have a hard time differentiating their programs and communicating their unique benefits to members, particularly with primarily transactional, points-based programs.

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How To Drive Retail Results With Integrated Tech And UX Design

Speaker: Jennifer Wright and Nick Barron

Navigating the complexities of e-commerce requires more than just the right technology - It demands a holistic strategy that aligns platform capabilities with customer- centric design and marketing. This webinar will provide a roadmap for building a robust e-commerce strategy, guiding you through key decisions from platform selection to creating user experiences that convert, and leverage digital marketing to reach and retail customers.

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Why retail needs a whole new strategy to target Gen Z

Inside Retail

Retailers’ ability to understand and connect with Gen Z will be critical to their success in the coming years. But many brands are simply copying and pasting their millennial marketing playbook for the next generation, according to Ypulse senior content marketing manager Anastasia Pelot. So it’s no wonder that 50 per cent of Gen Z say that brands “don’t get them”, she said.

Outdoor 264
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Williams-Sonoma Fined $3.17 Million for False ‘Made in USA’ Claims

Retail TouchPoints

Williams-Sonoma, Inc. will pay a record civil penalty of $3.175 million for violating a Federal Trade Commission (FTC) order to truthfully disclose whether products it sells are actually made in the United States. A Department of Justice complaint, based on a referral from the FTC, charges that the retailer listed multiple products as being “Made in USA” when they in fact were made in China and other countries.

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Revolutionizing Customer Retention: The Rise of Digital Top-Up Cards in the Global Market

Retail TouchPoints

As consumers demand more flexible payment options, it is no surprise that the digital top-up card industry has had a strong year. The global digital gift card market is expected to reach $724.3 billion by 2028, rising at a market growth of 14.2% CAGR. The trend is set to continue, and it is not just shoppers who benefit from increasingly digital-first payments.

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How consumers’ forensic focus on prices is driving cross-shopping

Inside Retail

Australia’s leading supermarkets, Coles and Woolworths, delivered their third-quarter results to shareholders this week along with new consumer insights. Both retailers reported that the current economic environment has challenged consumers’ discretionary spending and that households have evolved their buying habits to seek out value. This includes cross-shopping, where consumers actively purchase their groceries from multiple stores.

Consumer 255
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New Disney Collab Puts Bubble Skincare’s Mental Health Mission Front and Center

Retail TouchPoints

Bubble Skincare has launched a new collaborative collection with Disney and Pixar to celebrate the release of Inside Out 2, which opens exclusively in theaters on June 14. The collection, which includes cleansers, moisturizers, serums and three -step routine bundles, is available on the brand’s ecommerce site and will roll out across Ulta Beauty and Walmart stores through June.

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Chipotle Is Giving Away Over $1 Million in Burritos to Healthcare Workers

Retail Wire

In acknowledgment of the tireless contributions of healthcare workers, Chipotle Mexican Grill has announced a notable gesture of appreciation: the distribution of 100,000 free burrito e-cards.

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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Getting up in Your Grill: Ace Hardware Debuts Private Label BBQ Sauce and Apparel Lines

Retail TouchPoints

Building on its reputation as a destination for outdoor grilling, Ace Hardware has launched the private label Loud Mouth Barbeque line of sauces and rubs — its first edible product offerings. The sauces are priced for accessibility at $8.99 for a 19.4 -ounce bottle and $6.99 per container of the rubs, which vary in size by flavor. Additionally, the retailer-owned hardware cooperative is marking its 100 th anniversary in 2024 with Vintage Threads, a private label collection of shirts and hats fea

Apparel 249
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Carvana Shares Rise 30% as Pre-Owned Car Seller Reveals Record First Quarter

Retail Wire

Shares for Carvana shot up by over 30% after it reported record results and made a profit in the first quarter.

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Gen AI for Visual Content: 3 Things to Know

Retail TouchPoints

[Editor’s note: This is an excerpt from the recent Retail TouchPoints Tech Guide, 3 Ways Generative AI is Transforming Brand Experiences. Subject matter experts from Cloudinary also will be discussing the use of generative AI as a tool for image management during the May 7, 2024 webcast, Getting Practical: Generative AI for Your Ecommerce Visuals.] Generative AI can be a truly magical tool, helping unlock the creative process for brands of all sizes.

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Ground Beef Sold at Walmart Recalled for E. Coli Contamination

Retail Wire

The beef, sold at Walmart and other retailers, is from Cargill Meat Solutions.

ATS 278
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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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What Walmart’s new private-label brand says about the grocery retail landscape

Inside Retail

Last week big-box retailer Walmart announced the launch of a new private-label grocery brand called Bettergoods. The release marks Walmart’s largest private brand food launch in 20 years and the fastest private food brand the retailer has brought to market. The Bettergoods line features 300 items including frozen, dairy, snacks, beverages, pasta, soups, coffee and chocolate, with prices ranging from under US$2 to US$15, with the majority of the products available for under US$5.

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Consumers place more value on product information delivered on retailers’ owned channels, compared to 3rd party marketplaces and social media

Retail Focus

When making online buying decisions, UK shoppers now place more value on product information delivered on retailers’ owned channels, compared to third-party channels, such as marketplaces or social media, the latest research from Intellias , the software engineering and digital consultancy company, reveals. Original research of over 1,000 UK shoppers by Intellias showed that over seven in ten (72%) use retailers’ websites as their primary source of product information when making a purchase, com

Consumer 147
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TikTok Adds Event Sales Capability in Europe as Shop Sellers Top 15 Million Worldwide

Retail TouchPoints

As of December 2023, TikTok Shop had 15 million sellers around the world, according to the company’s first TikTok Shop Safety Report. That includes more than 500,000 sellers in the U.S. , an impressive number given that Shop only launched in America in September 2023. Now, even as the popular social media platform continues to expand its reach into traditional ecommerce, TikTok has announced a new partnership with ticketing platform CTS EventIM to enable the sale of event tickets on its platfo

Shopping 147
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Dorotape launches new ultra-high gloss laminate

Retail Focus

Dorotape is thrilled to unveil the launch of a new ultra-high gloss laminate, designed to protect and enhance large format digital prints. GalleryLam SL98 from ASLAN has a glass like finish which protects against scratches and is resistant to high temperatures, hot liquids, grease, and many household chemicals. The UK Gold Distributor for ASLAN hopes to meet soaring customer demand for environmentally focused laminates, as this 125-micron polyester film is 100% free of PVC & VOC’s and as it

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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New-gen Michael Hill flagship opens in Melbourne

Inside Retail

Michael Hill has opened a new concept global flagship store at Chadstone Shopping Centre in Melbourne. The jewellery company partnered with The General Store for the design of the new store, which aligns with the new brand design look and feel. “The global flagship, which took 18 months to come to fruition from concept to brick-and-mortar, is more than just a retail space, it’s a carefully crafted environment that invites customers to immerse themselves in the world of Michael Hill,”

Shopping 147
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Peloton, Hyatt Team Up To Offer Bikes, Loyalty Points at 800 Hotels

Retail Wire

Peloton and Hyatt's new partnership is an attempt to revitalize the cratering brand.

ATS 162
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Next-gen barcodes: A view from the retail frontline

Inside Retail

The widespread adoption of next-gen barcodes (otherwise known as 2D) is not only transforming the way we interact with products but also reshaping the landscape of business operations and consumer engagement. As we look more closely into this shift, it becomes clear that the next generation of barcodes heralds many benefits for retailers, consumers and the broader global economy.

Checkout 147
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Peloton CEO Steps Down and Layoffs Begin

Retail Wire

Peloton, the popular fitness technology company, has announced significant changes in its leadership and organizational structure.

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Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision

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Butter chicken headlines Muji food range launched in Australia

Inside Retail

Japanese fashion and lifestyle brand Muji is launching new food categories as it expands its product range in Australia. The new product range includes five flavours from Muji’s curry range, with a special focus on Butter Chicken Curry, marking 15 years on the retailer’s menu this year. Candies and canned beverages will also be added to shelves. “The revamped Butter Chicken Curry features a blend of three tomato varieties for a richer flavour,” said Vincent Tang, manager

Fashion 130
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Russell & Bromley unveils first new concept ‘neighbourhood’ store

Retail Gazette

Russell & Bromley has launched the first of its new concept “neighbourhood stores in Hampstead, London, in collaboration with its design partner, Shed. The concept store is designed to “fit seamlessly into the local village aesthetic”, according to the footwear retailer. Originally comprising two separate shopfronts, the stores have been merged into one, while maintaining the historic feel of the building.

Shopping 119
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California Restaurants Must Start Eliminating Special Surcharges

Retail Wire

Starting July 1, California is changing the game for restaurant bills.

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Matches faces further redundancies after Frasers’ IP deal

Retail Gazette

An additional 91 Matches Fashion staff members have been made redundant following Frasers Group’s intellectual property (IP) deal. On Monday, the Sports Direct and Flannels owner said it had snapped up Matches’ IP for an undisclosed amount, however the deal did not include the company’s remaining workers or £83m of stock, Drapers reported.

Finance 116
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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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New LEGO Technic Summer Sets Revealed

Retail Wire

Summer is upon us, and so are the latest LEGO Technic sets.

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Asda launches new dedicated retail media unit

Retail Gazette

Asda has become the latest grocer to launch an overhauled retail media offering in partnership with SMG. The new business unit, named LS Eleven Media Services, will form a “fully integrated media services business” and was introduced to major suppliers earlier this year. The supermarket said LS Eleven Media Services would use its first-party customer data, provided by its loyalty programme to offer brands more “customer-centric media planning” for retail media campaigns and a “more connected omn

Grocer 111
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Banana Republic’s CEO is out

Retail Dive

Sandra Stangl arrived in 2020 and oversaw the addition of home goods, her forte, at a tough time for the category.

ATS 125
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5 ways Boots is doubling down on digital

Retail Gazette

Boots has been back to its best of late, notching up 12 consecutive quarters of growth. Digital has been the star performer at the health and beauty giant, with online sales surging 16.8% in its last quarter, which took in the all-important Christmas period. Chief digital officer Paula Bobbett tells the Retail Technology Show, the five key areas it is focusing on to drive digital growth.

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Composable Commerce Reference Architecture 2024 Edition

Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.