Inside Retail
JUNE 1, 2023
Customers are becoming increasingly irritated by what they perceive to be aggressive sales approaches in digital marketing communications. According to a report from Customology, dubbed The Unspoken Customer, many consumers do not trust brands or their communications, therefore overly enthusiastic customer campaigns could be detrimental to businesses.
Retail TouchPoints
JUNE 1, 2023
Ebay has expanded its Authenticity Guarantee to streetwear to help ensure all new and pre-owned items sold for $200 or more can be verified for authenticity. This adds a sixth category to Ebay’s authentication service , which also includes sneakers, watches, jewelry, handbags and trading cards. All eligible streetwear bought and sold in the U.S. will be vetted and verified by Ebay’s professionally trained authenticators, using a combination of physical inspection and technical equipment in
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Inside Retail
JUNE 1, 2023
Children’s goods retailer Toys ‘R’ Us has partnered with British retailer WHSmith to open nine high-street stores across the country. The partnership – led by the Australian-listed Toys ‘R’ Us company – follows last year’s launch of Toys’R’ Us UK e-commerce website which sells a broad assortment of toys and products. The new stores will feature dedicated sections by age, interest and category with interactive experiences along with a key range of products and activi
Retail TouchPoints
JUNE 1, 2023
Walmart ’s latest sustainability initiatives combine changes to its fulfillment processes as well as customer-facing options for reducing waste, including allowing online shoppers to opt out of plastic bags for store pickup orders and to request consolidation of multiple items into fewer boxes. One of the biggest impacts is expected from Walmart’s retreat from plastic mailer envelopes for shipping.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Inside Retail
JUNE 1, 2023
Retail groups have warned of job cuts in the wake of today’s increase in the minimum wage – the size of which has been described by one industry body as “out of touch” The Fair Work Commission (FWC) has boosted the national minimum wage by 5.75 per cent from July 1, coupled with a scheduled 0.5 per cent boost in superannuation guarantee.
Retail TouchPoints
JUNE 1, 2023
Nike , which announced senior leadership changes designed to drive growth and increase integration in May , has made another C-level change. Jared Carver will become the new CEO of Converse , effective June 1, and will report to Nike CEO and President John Donahoe. Carver succeeds Scott Uzzell, who will become VP/GM North America for Nike. Carver has been with the Converse brand for nearly a decade, most recently as VP/GM for Converse’s North America business, where he unlocked strong growth in
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
JUNE 1, 2023
Dollar General shareholders reportedly voted to pass a resolution that calls for the creation of an independent audit into worker safety, according to CNBC. The proposal, which was filed by Domini Impact Investments , asked the Dollar General board to commission an audit looking into the retailer’s worker safety policies and practices. The proposal recommended that the audit include evaluation of practices that could contribute to an unsafe or violent environment, such as staffing capacity.
Inside Retail
JUNE 1, 2023
Victoria’s Secret has opened its first Queensland store at the Pacific Fair shopping centre on the Gold Coast. The new store, which joins more than 1350 Victoria’s Secret locations worldwide, offers beauty products including modern, fashion-inspired collections, fine fragrances, body care and loungewear. The design reflects the brand’s new Store of the Future retail strategy.
Retail Wire
JUNE 1, 2023
Walmart has used artificial intelligence technology to find patterns and make sense of the trillions of pieces of data it generates every year. “There’s scale, and then there’s Walmart scale,” said Rob Duhart, Walmart’s deputy chief information security officer.
Retail TouchPoints
JUNE 1, 2023
Retailers never get a rest: there’s always a new digital advertising platform to master. Today, NFT campaigns are the emerging medium. Though standards are scarce, fraud is rife and big wins are few, many retail brands have already tested the NFT waters. As a former digital strategy executive at Starbucks and Amazon, and now a founder of Thred, an AI-driven NFT ratings-and-reviews site, I’ve been keenly following how brands use NFTs to engage with consumers.
Speaker: Becky Parisotto and John Vurdelja
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
Inside Retail
JUNE 1, 2023
Growing consumer expectations of free delivery and free returns are placing pressure on retailers who on one hand recognise customer demand, but on the other are trying to reduce their operating costs. Sophia Pope is the sales and customer success leader for Shipstation, a leading web-based order management and shipping software designed to help retailers efficiently process, fulfil and ship their e-commerce orders.
Retail TouchPoints
JUNE 1, 2023
Sensormatic Solutions ’ TrueVUE Cloud was designed to help global retail enterprises reach and maintain inventory accuracy and fulfillment for customers across all channels. The software assists retailers’ understanding of where merchandise is, how it’s moving and how shoppers are interacting with it, and Sensormatic has recently added new enhancements with the goal of addressing modern needs.
Retail Wire
JUNE 1, 2023
Chick-fil-A, long a darling of conservative political and religious groups, is now the target of boycott calls by right-wingers who disapprove of the company having a department dedicated to diversity, equity and inclusion.
Retail TouchPoints
JUNE 1, 2023
Walmart is raising salaries for approximately 3,700 pharmacists and more than 4,000 opticians as part of its effort to become an employer of choice for its growing Health & Wellness business. The retailer also is launching an Optician Development Program to help vision associates gain more career opportunities as part of the initiative. Walmart’s average salary for its pharmacists now tops $140,000 annually, not including bonuses and incentives.
Advertiser: ZoomInfo
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
Inside Retail
JUNE 1, 2023
Since the industry-altering impact of the Covid-19 pandemic, retailers have been working to empower their e-commerce offer and connect it more thoroughly to the in-store experience. Research from Data.ai found that consumers are, on average, spending four to five hours per day in apps. However, according to omnichannel tech firm New Store, only 33 per cent of retail businesses operate their own mobile app.
Retail Dive
JUNE 1, 2023
The brand recently stopped selling via the department store and its off-price stores and discovered the alleged fakes this year, per court documents.
Inside Retail
JUNE 1, 2023
Growing consumer expectations of free delivery and free returns are placing pressure on retailers who on one hand recognise customer demand, but on the other are trying to reduce their operating costs. Sophia Pope is the sales and customer success leader for ShipStation, a leading web-based order management and shipping software designed to help retailers efficiently process, fulfil and ship their e-commerce orders.
Retail Wire
JUNE 1, 2023
Amazon.com has agreed to pay more than $30 million to settle two federal lawsuits that claim the company’s Alexa voice assistant and Ring doorbell violated users’ rights to privacy. The Federal Trade Commission brought the suit against Amazon.
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Inside Retail
JUNE 1, 2023
After five years of building the Havaianas brand across the Asia Pacific for Brazilian footwear company Alpargatas , Robert Esser has stepped down from day-to-day operations – and is now on his way to becoming a doctor. As he contemplates his next corporate move, Esser has taken an academic sabbatical to complete an exclusive Doctor of Business Administration (DBA) program at Ecole des Ponts et Chausees in Paris, one of 16 executives from around the world in the intake.
Retail Dive
JUNE 1, 2023
The retailer also plans to slow the opening pace of its PopShelf stores this year.
Inside Retail
JUNE 1, 2023
While all of its porcelain homewares are made in its studio in Sydney, hit ceramics brand Mud Australia has taken the world by storm, with 10 stores globally. Founded in 1994, the climate-neutral business is renowned for its craftsmanship , timeless design aesthetic, and products that are built and designed to last. Here, we chat with Mud Australia’s founder, designer and CEO Shelley Simpson about work-life balance, why the business has invested in the Headspace app, monthly massages on-site and
Retail Dive
JUNE 1, 2023
The department store has fared worse this year than it expected, and is bracing for customers to continue to pull back in coming months.
Advertiser: ZoomInfo
As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.
Inside Retail
JUNE 1, 2023
Let’s face it, things have been tough for a lot of people for some time now. The complexities and demands created by the Covid-19 pandemic are far from over and the economic climate has many people doing it tough. While it’s unsurprising that many people and leaders are feeling the strain, the simple truth is how we choose to respond to adversity has the biggest influence on our resilience and the likelihood of success.
Retail Dive
JUNE 1, 2023
The largest owner of Ikea stores purchased Made4Net as the company seeks to modernize its omnichannel operations.
Inside Retail
JUNE 1, 2023
New Converse CEO named Nike has announced the appointment of Jared Carver as the new president and CEO of Converse. The move is part of a larger leadership shuffle within the company. Carver, who has been with Converse for over 12 years, will succeed Scott Uzzell, who will transition internally to Nike, as the VP/GM of North America. In his new position, Carver will report to Nike president and CEO, John Donahoe.
Retail Wire
JUNE 1, 2023
Advance Auto Parts has lowered its full-year profit guidance as high raw material, labor and freight costs continue to pressure margins. The chain now expects to post earnings per share between $6 and $6.50, down from $10.20 to $11.20 in its previous guidance.
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Shopping Center
JUNE 1, 2023
Royal Oak, Mich. — Marcus & Millichap has arranged the $2.2 million sale of single-tenant property occupied by Starbucks Coffee in the Detroit suburb of Royal Oak. Darin Gross, Ashish Vakhariya… The post Marcus & Millichap Arranges $2.2 Million Sale of Starbucks-Occupied Property in Detroit Suburb appeared first on Shopping Center Business.
Retail Wire
JUNE 1, 2023
Americans who do not identify as lesbian, gay, bisexual, transgender or queer support companies whose employment practices, advertising and sponsorships support the LGBTQ community, according to a survey of more than 2,500 adults surveyed as part of GLAAD’s annual “Accelerating Acceptance study.
Cisco Retail
JUNE 1, 2023
Hey You, yes You! Ready for Cisco Live Vegas? I know we are ready to host you, and boy, do we have so much waiting for you!
Retail Wire
JUNE 1, 2023
Macy’s has reduced its full-year forecast after the department store operator saw consumers curtail spending in the spring. The retailer said it expects to mark down more merchandise in the future and is also cutting orders to avoid carrying excess inventory.
Advertiser: ZoomInfo
Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.
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