Tue.Nov 12, 2024

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How QR Codes Modernize Holiday Shopping Experiences

Retail TouchPoints

1WorldSync’s 2024 Consumer Product Content Benchmark report revealed that 64% of shoppers have scanned a QR code on a product while shopping in-store. With a quick click on a smartphone, these customers have accessed hidden content, exclusive deals and lightning-fast checkouts. The result? Static shelves are morphing into dynamic, interactive shopping hubs, bridging the physical-digital divide in retail.

Shopping 275
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LSKD’s head of retail operations on leadership, listening and healthy conflict

Inside Retail

Bianca Richards, head of retail operations at Australian athleisure wear brand LSKD , is described by her team as a “retail powerhouse” and the “silent achiever behind the beast that has become LSKD retail. ” Richards has a reputation for executing seamless store openings and leading by listening and fostering an environment that encourages healthy conflict.

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Pinterest Aims to Bridge the Divide Between ‘Digital Window Shopping’ and Holiday Buying

Retail TouchPoints

Pinterest has unveiled its most extensive holiday shopping experience yet this year, with more than 1,000 shoppable gift guides from celebrities, brands and publishers as well as a range of new shopping tools. With these new experiences, Pinterest said it hopes to “bridge the gap between digital window shopping and real-world transactions” by helping users find the perfect gift, create personalized shoppable wish lists, and share and shop their gift ideas all in one place.

Shopping 264
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Blister pack recycling program rolls out across Australia

Inside Retail

Pharmacycle has rolled out Australia’s largest blister pack recycling initiative at Chemist Warehouse and My Chemist pharmacies nationwide. The program, in partnership with Chemist Warehouse and Kenvue, allows customers to return their empty blister packs through dedicated Codral-branded Pharmacycle recycling bins. Launched first as a trial last year, the program is now available across Australia, encouraging Australians to take part in a more circular economy.

Returns 264
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Meta Debuts Experiential LA Pop-Up for its Ray-Ban Smart Glasses

Retail TouchPoints

Meta has opened a pop-up shop in Los Angles dedicated to its Ray-Ban smart glasses. Called the Meta Lab , the experiential store concept first debuted at Meta’s Connect conference for developers in late September; now the Melrose Ave. LA pop-up is bringing the experience to the public through Dec. 31, 2024. Image courtesy Meta The LA store is part of a three -part test-and-learn strategy for the retail concept, which began with the Connect pop-up and continues with the limited time LA store.

Shopping 147
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Thule Group to acquire Quad Lock for $500 million

Inside Retail

Thule Group has agreed to acquire phone mount retailer Quad Lock for $500 million, equivalent to 10 times its earnings before interest, taxes, depreciation, and amortisation (EBITDA). The acquisition is expected to increase Thule’s market share in Asia Pacific from 5 per cent to 10 per cent as it gains access to a customer base of motorcycle enthusiasts. “Quad Lock is a global market leader in its niche and, like Thule, has a passion for creating the best products for active adventur

Marketing 263

More Trending

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Shevoke founder shares how Kendall and Kylie Jenner sold out her sunglasses

Inside Retail

Shevoke is the latest Australian brand to enjoy the halo effect of having its product photographed on a Kardashian-Jenner sister. After paparazzi captured Kendall Jenner and Kylie Jenner leaving an event wearing Shevoke sunglasses, the brand has experienced a nearing website-crashing volume of online traffic and sales. But according to Shevoke founder and creative director Lisa Hyde, this viral moment was 10 years in the making.

Wholesale 147
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Office Depot Partners with Grubhub for Delivery From 800+ Stores

Retail TouchPoints

Grubhub has added its first office supplies retailer, Office Depot , for on-demand delivery of 6,000+ items from more than 800 stores across 42 states. Office Depot also is now part of the Grubhub+ loyalty program, which provides unlimited $0 delivery fees on eligible orders. The new partnership is likely to be a boon for Grubhub Corporate Accounts clients, many of whom are office administrators responsible for restocking supplies and value same-day delivery.

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Don Grover appointed director of luxury reseller Cosette

Inside Retail

Luxury handbags and accessories retailer Cosette has appointed form Dymocks chief Don Grover as a director. Prior to the appointment, Grover had been supporting Cosette in an advisory role for more than 17 months. He has been in the retail industry for more than 45 years, including roles as stores director at David Jones, CEO at Dymocks, and CEO of Fusion Retail Brands. “I believe in the business and its mission to make luxury goods available at affordable prices,” said Grover. ̶

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Harrods Enhances Global Ecommerce with Localized Experiences

Retail TouchPoints

Iconic British department store Harrods has partnered with the Global-e international ecommerce platform to improve its online operations in more than 200 markets worldwide and offer customers elevated, localized shopping experiences. Key features of the Global-e platform that Harrods will be taking advantage of include: Browsing and payment in local currencies; A wide range of local and alternative payment methods; Attractive shipping offerings; Advanced duty and tax calculations and prepayment

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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How AI could solve product returns and other supply chain challenges

Inside Retail

Supply chains are becoming more complex and unpredictable than ever. Geopolitical tensions, global trade challenges and increasingly frequent natural disasters are all affecting the manufacture and flow of goods, from securing raw materials to delivering finished products. This affects costs as well as product availability. To navigate this turbulence, supply-chain optimisation will be a critical investment for retailers next year.

Returns 130
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That’s Shoe Biz: Zappos and Allbirds Sponsor Shoe Swap During NYC Marathon

Retail TouchPoints

Running a marathon, no matter when you finish, is an athletic feat to be admired. But what about those standing by to cheer on the runners? Don’t they deserve some support? The folks at Allbirds and Zappos thought so, and so was born a Comfort Zone activation during the recent New York City Marathon, located in Williamsburg, Brooklyn between miles seven and eight of the course.

Location 147
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Singles’ Day delivers e-commerce boost to Chinese retail giants Alibaba, JD.com

Inside Retail

Despite low consumer sentiment and discount fatigue, Chinese spending during the country’s biggest shopping event doesn’t seem to be all doom and gloom. Initially conceived as a celebration of singlehood to counterbalance Valentine’s Day, Double 11 has grown into a weeks-long online shopping festival that this year began mid-October, making it the longest Singles’ Day sales period ever.

Consumer 130
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DPD Launches UK’s First Multi-Compartment Autonomous Locker Robot

365 Retail

DPD has become the first UK parcel delivery company to deploy Ottonomy’s multi-compartment, fully autonomous ‘Locker’ robot, Ottobot. Larger than DPD’s existing autonomous delivery robots, Ottobot has a maximum payload of 70kg, eight separate compartments that can carry parcel of varying sizes and can also facilitate collections. The robot features four-wheel powered swerve drive with independent steering and suspension, which provides maximum manoeuvrability. while multiple se

Returns 111
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Sportswear brand On marks record third quarter as sales surge 32 per cent 

Inside Retail

Swiss sportswear brand On has posted a “record” third quarter with sales growth exceeding expectations. The company’s net sales jumped 32.3 per cent to CHF635.8 million ($1.1 billion) for the three months ended September 30, driven by a 49.8 per cent increase in direct-to-consumer sales. The Apac region saw the biggest improvement with a 79.3 per cent sales increase during the period.

Consumer 130
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Spirit Airlines in Advanced Talks for Bankruptcy Filing Following Frontier Airlines Merger Collapse

Retail Wire

Spirit Airlines has also delayed its Q3 filing.

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hmv embarks on a new chapter as it expands into books

A1 Retail

Retailer to open over 2,500 sq ft literary space at 363 Oxford Street flagship store playing host to over 4,000 titles with literary events to follow in dedicated performance area hmv is to embark on a new chapter as it expands into the sale of books this November. The move marks the retailer’s first major foray into literature as a standalone offering within its retail space. hmv is devoting an entire floor of its flagship store to its newest venture.

Shopping 105
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Hackers Are Targeting People Who Google These 6 Keywords

Retail Wire

The newest cyberattack has a bizarre twist.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Angel Central completes ground floor leasing and outperforms across sales and footfall

A1 Retail

Angel Central, the retail and leisure destination in Islington, has signed Therapie Clinic, marking the destination’s final letting on its ground floor alongside stellar performance CBRE Investment Management has signed Therapie Clinic at Angel Central, its retail and leisure destination in Islington. The deal completes the leasing of the destination’s 90,000 sq ft ground floor and coincides with significant year-on-year sales and footfall growth.

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Costco Recalls Nearly 80,000 Pounds of Butter Due to Missing Ingredient on Label

Retail Wire

Nearly 80,000 pounds of Kirkland Signature butter has been recalled at Costco.

ATS 264
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Matalan strengthens senior team with ex-Gymshark and Selfridges hires

Retail Gazette

Matalan has bolstered its senior team with two new hires as it focuses on delivering its strategic plan. James Dorling has been named director of property at the fashion and homewares retailer and will be responsible for overseeing its network of over 220 UK stores. The business said Dorling will ensure that Matalan’s property strategy is optimised, forward-looking and contributing to the business’s wider transformation strategy.

Fashion 115
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Netflix’s Ad-Supported Plan Surpasses 70M Monthly Users: Are Streaming Ads Here To Stay?

Retail Wire

Netflix boasts 70 million monthly users on its ad-supported membership tier.

Planning 264
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Beaverbrooks opens first TUDOR watch boutique in Kent

A1 Retail

Family-owned national diamond, jewellery and watch retailer, Beaverbrooks, has partnered with luxury Swiss watch brand TUDOR to open the only TUDOR boutique in Kent’s Bluewater Shopping Centre. The brand-new TUDOR watch boutique, which adjoins the existing Beaverbrooks store, officially opened its doors on Friday 8th November. It is the retailer’s second TUDOR boutique and one of only 10 in the country.

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Burger King Celebrates Loyal Customers: ‘Thanks a Million’ Promo Features 1M Whoppers for $1

Retail Wire

Burger King is celebrating its most loyal customers by giving Royal Perks members 1 million original Whoppers for $1.

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Why Asking the Right Questions Matters for Choosing a Price Intelligence Provider

Wiser

In previous posts , we’ve explored various levels and capabilities of price tracking tools. But when you’re evaluating price intelligence solutions, understanding the methodology isn’t enough. You also need to ask the right questions to ensure your vendor delivers long-term value. From our conversations with customers, we’ve identified three key questions you should ask every potential provider: Who is responsible for providing the matching?

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JetBlue and American Airlines Can’t Form an Alliance, Says Appeals Court. Here’s Why

Retail Wire

JetBlue and American Airlines were trying to form an alliance for many years.

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Create SEO-Friendly Content to Boost Traffic & Engagement

Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.

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Läderach Expands UK Presence with New High Street Kensington Store

365 Retail

Swiss premium chocolatier Läderach is expanding its UK footprint with a new store opening at 135 High Street Kensington in early November, celebrating its 200th global location. This marks a major milestone for the brand, which has already established flagship sites on Regent Street, in Westfield London, and within Harrods’ renowned Chocolate Hall.

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Home Depot Reports Increased Sales in Q3 and Improved Annual Outlook

Retail Wire

Home Depot released strong third-quarter numbers and revised its annual outlook upward.

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Q&A with Moss Leaders: Inside the Brand’s Rapid Expansion, Store Refreshes, and New Menswear Collections

365 Retail

With a strong start to the AW24 season, Moss is defying the broader retail slowdown affecting much of the high street. Formerly known as Moss Bros, the menswear retailer is forging ahead with an ambitious expansion plan that includes six rapid store refurbishments and a new 2,173 sq ft showroom in London Victoria set to open on 21 November 2024. Following recent launches in prime locations such as Edinburgh , Gloucester Quays , and Bluewater, Moss’ revamped stores reflect the brand’s evolution b

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Supermarket and beauty industries lead way in positive delivery reviews

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! A seamless warehouse operation is a vital part of many different businesses, directly impacting credibility and customer satisfaction. From the moment an order is placed to its final delivery, efficient warehouse systems reduce lead times, prevent stockouts, and improve productivity.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.