Retail TouchPoints
NOVEMBER 12, 2024
1WorldSync’s 2024 Consumer Product Content Benchmark report revealed that 64% of shoppers have scanned a QR code on a product while shopping in-store. With a quick click on a smartphone, these customers have accessed hidden content, exclusive deals and lightning-fast checkouts. The result? Static shelves are morphing into dynamic, interactive shopping hubs, bridging the physical-digital divide in retail.
Inside Retail
NOVEMBER 12, 2024
Bianca Richards, head of retail operations at Australian athleisure wear brand LSKD , is described by her team as a “retail powerhouse” and the “silent achiever behind the beast that has become LSKD retail. ” Richards has a reputation for executing seamless store openings and leading by listening and fostering an environment that encourages healthy conflict.
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Retail Wire
NOVEMBER 12, 2024
Spirit Airlines has also delayed its Q3 filing.
Inside Retail
NOVEMBER 12, 2024
Pharmacycle has rolled out Australia’s largest blister pack recycling initiative at Chemist Warehouse and My Chemist pharmacies nationwide. The program, in partnership with Chemist Warehouse and Kenvue, allows customers to return their empty blister packs through dedicated Codral-branded Pharmacycle recycling bins. Launched first as a trial last year, the program is now available across Australia, encouraging Australians to take part in a more circular economy.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Retail Wire
NOVEMBER 12, 2024
The newest cyberattack has a bizarre twist.
Inside Retail
NOVEMBER 12, 2024
Thule Group has agreed to acquire phone mount retailer Quad Lock for $500 million, equivalent to 10 times its earnings before interest, taxes, depreciation, and amortisation (EBITDA). The acquisition is expected to increase Thule’s market share in Asia Pacific from 5 per cent to 10 per cent as it gains access to a customer base of motorcycle enthusiasts. “Quad Lock is a global market leader in its niche and, like Thule, has a passion for creating the best products for active adventur
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
NOVEMBER 12, 2024
Pinterest has unveiled its most extensive holiday shopping experience yet this year, with more than 1,000 shoppable gift guides from celebrities, brands and publishers as well as a range of new shopping tools. With these new experiences, Pinterest said it hopes to “bridge the gap between digital window shopping and real-world transactions” by helping users find the perfect gift, create personalized shoppable wish lists, and share and shop their gift ideas all in one place.
Retail Wire
NOVEMBER 12, 2024
Netflix boasts 70 million monthly users on its ad-supported membership tier.
Inside Retail
NOVEMBER 12, 2024
Shevoke is the latest Australian brand to enjoy the halo effect of having its product photographed on a Kardashian-Jenner sister. After paparazzi captured Kendall Jenner and Kylie Jenner leaving an event wearing Shevoke sunglasses, the brand has experienced a nearing website-crashing volume of online traffic and sales. But according to Shevoke founder and creative director Lisa Hyde, this viral moment was 10 years in the making.
Retail Wire
NOVEMBER 12, 2024
JetBlue and American Airlines were trying to form an alliance for many years.
Speaker: Becky Parisotto and John Vurdelja
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
Retail TouchPoints
NOVEMBER 12, 2024
Meta has opened a pop-up shop in Los Angles dedicated to its Ray-Ban smart glasses. Called the Meta Lab , the experiential store concept first debuted at Meta’s Connect conference for developers in late September; now the Melrose Ave. LA pop-up is bringing the experience to the public through Dec. 31, 2024. Image courtesy Meta The LA store is part of a three -part test-and-learn strategy for the retail concept, which began with the Connect pop-up and continues with the limited time LA store.
Retail Wire
NOVEMBER 12, 2024
Home Depot released strong third-quarter numbers and revised its annual outlook upward.
Retail Focus
NOVEMBER 12, 2024
The storied legacy of Joseph Cheaney, a brand synonymous with quality craftsmanship and quintessentially British shoemaking, is entering a new chapter on New Bond Street. Known for its unwavering commitment to innovation and authenticity, Cheaney’s latest boutique represents a strategic move not just in retail location, but in aligning with a broader cultural shift – a renewed appreciation amongst modern consumers for quality, heritage, and an ever-evolving “buy less, buy better̶
Retail Wire
NOVEMBER 12, 2024
Burger King is celebrating its most loyal customers by giving Royal Perks members 1 million original Whoppers for $1.
Advertiser: ZoomInfo
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
Inside Retail
NOVEMBER 12, 2024
Luxury handbags and accessories retailer Cosette has appointed form Dymocks chief Don Grover as a director. Prior to the appointment, Grover had been supporting Cosette in an advisory role for more than 17 months. He has been in the retail industry for more than 45 years, including roles as stores director at David Jones, CEO at Dymocks, and CEO of Fusion Retail Brands. “I believe in the business and its mission to make luxury goods available at affordable prices,” said Grover. ̶
Retail TouchPoints
NOVEMBER 12, 2024
Grubhub has added its first office supplies retailer, Office Depot , for on-demand delivery of 6,000+ items from more than 800 stores across 42 states. Office Depot also is now part of the Grubhub+ loyalty program, which provides unlimited $0 delivery fees on eligible orders. The new partnership is likely to be a boon for Grubhub Corporate Accounts clients, many of whom are office administrators responsible for restocking supplies and value same-day delivery.
Inside Retail
NOVEMBER 12, 2024
Supply chains are becoming more complex and unpredictable than ever. Geopolitical tensions, global trade challenges and increasingly frequent natural disasters are all affecting the manufacture and flow of goods, from securing raw materials to delivering finished products. This affects costs as well as product availability. To navigate this turbulence, supply-chain optimisation will be a critical investment for retailers next year.
Retail TouchPoints
NOVEMBER 12, 2024
Iconic British department store Harrods has partnered with the Global-e international ecommerce platform to improve its online operations in more than 200 markets worldwide and offer customers elevated, localized shopping experiences. Key features of the Global-e platform that Harrods will be taking advantage of include: Browsing and payment in local currencies; A wide range of local and alternative payment methods; Attractive shipping offerings; Advanced duty and tax calculations and prepayment
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Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.
Inside Retail
NOVEMBER 12, 2024
Despite low consumer sentiment and discount fatigue, Chinese spending during the country’s biggest shopping event doesn’t seem to be all doom and gloom. Initially conceived as a celebration of singlehood to counterbalance Valentine’s Day, Double 11 has grown into a weeks-long online shopping festival that this year began mid-October, making it the longest Singles’ Day sales period ever.
Retail Wire
NOVEMBER 12, 2024
23andMe is cutting over 200 jobs as it refocuses on its core business.
Inside Retail
NOVEMBER 12, 2024
Swiss sportswear brand On has posted a “record” third quarter with sales growth exceeding expectations. The company’s net sales jumped 32.3 per cent to CHF635.8 million ($1.1 billion) for the three months ended September 30, driven by a 49.8 per cent increase in direct-to-consumer sales. The Apac region saw the biggest improvement with a 79.3 per cent sales increase during the period.
Retail Wire
NOVEMBER 12, 2024
Live Nation posts record profitability after a huge summer concert season.
Advertiser: ZoomInfo
As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.
Inside Retail
NOVEMBER 12, 2024
From trade marketing manager at Procter & Gamble to leading operations as the senior vice president of Tiffany & Co’s American division, Luciano Rodembusch has had a diverse retail career. Now at Pandora, where he is currently operating as the jewellery brand’s North American president, Rodembusch understands the key to success in retail is understanding what is most important to the customer.
Retail Wire
NOVEMBER 12, 2024
Walmart's new premium private label brand has holiday goodies.
Retail Dive
NOVEMBER 12, 2024
Thwarting customers, in stores or online, isn’t any way to make a sale.
Retail Customer Experience
NOVEMBER 12, 2024
AI has taken the world by storm, and it has transformed numerous aspects of customer experience across restaurant, QSR, and self-service contexts, including drive-thru ordering and kiosks.
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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.
Retail TouchPoints
NOVEMBER 12, 2024
Running a marathon, no matter when you finish, is an athletic feat to be admired. But what about those standing by to cheer on the runners? Don’t they deserve some support? The folks at Allbirds and Zappos thought so, and so was born a Comfort Zone activation during the recent New York City Marathon, located in Williamsburg, Brooklyn between miles seven and eight of the course.
365 Retail
NOVEMBER 12, 2024
DPD has become the first UK parcel delivery company to deploy Ottonomy’s multi-compartment, fully autonomous ‘Locker’ robot, Ottobot. Larger than DPD’s existing autonomous delivery robots, Ottobot has a maximum payload of 70kg, eight separate compartments that can carry parcel of varying sizes and can also facilitate collections. The robot features four-wheel powered swerve drive with independent steering and suspension, which provides maximum manoeuvrability. while multiple se
Retail Gazette
NOVEMBER 12, 2024
M&S has surpassed Waitrose as the preferred grocer for Middle England for the first time, at a key period ahead of the busy Christmas season. It marks the first time that M&S has ever overtaken the premium grocer outside the festive period, when figures are skewed by higher spending on food-to-order for the party season. Unpublished market data seen by The Telegraph has revealed that M&S outpaced Waitrose in sales over the past month, with stronger growth than any other supermarket.
Retail Focus
NOVEMBER 12, 2024
Dorotape is delighted to announce the expansion of their LoopPET range of digital print films and laminates made from post-consumer recycled polyester (rPET). The newest addition to the range, ASLAN Ultratack DRP07 is made using 30% rPET, which is the equivalent of 50, 1.5L recycled PET water bottles. Coated with a special water based high tack permanent adhesive (solvent free), ASLAN Ultratack DRP07 is designed for short to medium term applications on to low energy plastics such as PE and P
Advertiser: ZoomInfo
Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.
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