Tue.Nov 12, 2024

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How QR Codes Modernize Holiday Shopping Experiences

Retail TouchPoints

1WorldSync’s 2024 Consumer Product Content Benchmark report revealed that 64% of shoppers have scanned a QR code on a product while shopping in-store. With a quick click on a smartphone, these customers have accessed hidden content, exclusive deals and lightning-fast checkouts. The result? Static shelves are morphing into dynamic, interactive shopping hubs, bridging the physical-digital divide in retail.

Shopping 179
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LSKD’s head of retail operations on leadership, listening and healthy conflict

Inside Retail

Bianca Richards, head of retail operations at Australian athleisure wear brand LSKD , is described by her team as a “retail powerhouse” and the “silent achiever behind the beast that has become LSKD retail. ” Richards has a reputation for executing seamless store openings and leading by listening and fostering an environment that encourages healthy conflict.

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Office Depot Partners with Grubhub for Delivery From 800+ Stores

Retail TouchPoints

Grubhub has added its first office supplies retailer, Office Depot , for on-demand delivery of 6,000+ items from more than 800 stores across 42 states. Office Depot also is now part of the Grubhub+ loyalty program, which provides unlimited $0 delivery fees on eligible orders. The new partnership is likely to be a boon for Grubhub Corporate Accounts clients, many of whom are office administrators responsible for restocking supplies and value same-day delivery.

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Blister pack recycling program rolls out across Australia

Inside Retail

Pharmacycle has rolled out Australia’s largest blister pack recycling initiative at Chemist Warehouse and My Chemist pharmacies nationwide. The program, in partnership with Chemist Warehouse and Kenvue, allows customers to return their empty blister packs through dedicated Codral-branded Pharmacycle recycling bins. Launched first as a trial last year, the program is now available across Australia, encouraging Australians to take part in a more circular economy.

Returns 253
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Spirit Airlines in Advanced Talks for Bankruptcy Filing Following Frontier Airlines Merger Collapse

Retail Wire

Spirit Airlines has also delayed its Q3 filing.

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Thule Group to acquire Quad Lock for $500 million

Inside Retail

Thule Group has agreed to acquire phone mount retailer Quad Lock for $500 million, equivalent to 10 times its earnings before interest, taxes, depreciation, and amortisation (EBITDA). The acquisition is expected to increase Thule’s market share in Asia Pacific from 5 per cent to 10 per cent as it gains access to a customer base of motorcycle enthusiasts. “Quad Lock is a global market leader in its niche and, like Thule, has a passion for creating the best products for active adventur

Marketing 245

More Trending

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Shevoke founder shares how Kendall and Kylie Jenner sold out her sunglasses

Inside Retail

Shevoke is the latest Australian brand to enjoy the halo effect of having its product photographed on a Kardashian-Jenner sister. After paparazzi captured Kendall Jenner and Kylie Jenner leaving an event wearing Shevoke sunglasses, the brand has experienced a nearing website-crashing volume of online traffic and sales. But according to Shevoke founder and creative director Lisa Hyde, this viral moment was 10 years in the making.

Wholesale 147
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That’s Shoe Biz: Zappos and Allbirds Sponsor Shoe Swap During NYC Marathon

Retail TouchPoints

Running a marathon, no matter when you finish, is an athletic feat to be admired. But what about those standing by to cheer on the runners? Don’t they deserve some support? The folks at Allbirds and Zappos thought so, and so was born a Comfort Zone activation during the recent New York City Marathon, located in Williamsburg, Brooklyn between miles seven and eight of the course.

Location 147
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Pandora’s Luciano Rodembusch on the importance of emotional connection in retail

Inside Retail

From trade marketing manager at Procter & Gamble to leading operations as the senior vice president of Tiffany & Co’s American division, Luciano Rodembusch has had a diverse retail career. Now at Pandora, where he is currently operating as the jewellery brand’s North American president, Rodembusch understands the key to success in retail is understanding what is most important to the customer.

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Pinterest Aims to Bridge the Divide Between ‘Digital Window Shopping’ and Holiday Buying

Retail TouchPoints

Pinterest has unveiled its most extensive holiday shopping experience yet this year, with more than 1,000 shoppable gift guides from celebrities, brands and publishers as well as a range of new shopping tools. With these new experiences, Pinterest said it hopes to “bridge the gap between digital window shopping and real-world transactions” by helping users find the perfect gift, create personalized shoppable wish lists, and share and shop their gift ideas all in one place.

Shopping 147
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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How AI could solve product returns and other supply chain challenges

Inside Retail

Supply chains are becoming more complex and unpredictable than ever. Geopolitical tensions, global trade challenges and increasingly frequent natural disasters are all affecting the manufacture and flow of goods, from securing raw materials to delivering finished products. This affects costs as well as product availability. To navigate this turbulence, supply-chain optimisation will be a critical investment for retailers next year.

Returns 130
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Meta Debuts Experiential LA Pop-Up for its Ray-Ban Smart Glasses

Retail TouchPoints

Meta has opened a pop-up shop in Los Angles dedicated to its Ray-Ban smart glasses. Called the Meta Lab , the experiential store concept first debuted at Meta’s Connect conference for developers in late September; now the Melrose Ave. LA pop-up is bringing the experience to the public through Dec. 31, 2024. Image courtesy Meta The LA store is part of a three -part test-and-learn strategy for the retail concept, which began with the Connect pop-up and continues with the limited time LA store.

Shopping 147
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Singles’ Day delivers e-commerce boost to Chinese retail giants Alibaba, JD.com

Inside Retail

Despite low consumer sentiment and discount fatigue, Chinese spending during the country’s biggest shopping event doesn’t seem to be all doom and gloom. Initially conceived as a celebration of singlehood to counterbalance Valentine’s Day, Double 11 has grown into a weeks-long online shopping festival that this year began mid-October, making it the longest Singles’ Day sales period ever.

Consumer 130
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Harrods Enhances Global Ecommerce with Localized Experiences

Retail TouchPoints

Iconic British department store Harrods has partnered with the Global-e international ecommerce platform to improve its online operations in more than 200 markets worldwide and offer customers elevated, localized shopping experiences. Key features of the Global-e platform that Harrods will be taking advantage of include: Browsing and payment in local currencies; A wide range of local and alternative payment methods; Attractive shipping offerings; Advanced duty and tax calculations and prepayment

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Sportswear brand On marks record third quarter as sales surge 32 per cent 

Inside Retail

Swiss sportswear brand On has posted a “record” third quarter with sales growth exceeding expectations. The company’s net sales jumped 32.3 per cent to CHF635.8 million ($1.1 billion) for the three months ended September 30, driven by a 49.8 per cent increase in direct-to-consumer sales. The Apac region saw the biggest improvement with a 79.3 per cent sales increase during the period.

Consumer 130
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Joseph Cheaney’s Gallery-Esque Retail Boutique on New Bond Street is a Testament to a Wider Cultural Shift in Luxury

Retail Focus

The storied legacy of Joseph Cheaney, a brand synonymous with quality craftsmanship and quintessentially British shoemaking, is entering a new chapter on New Bond Street. Known for its unwavering commitment to innovation and authenticity, Cheaney’s latest boutique represents a strategic move not just in retail location, but in aligning with a broader cultural shift – a renewed appreciation amongst modern consumers for quality, heritage, and an ever-evolving “buy less, buy better̶

Boutique 130
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Don Grover appointed director of luxury reseller Cosette

Inside Retail

Luxury handbags and accessories retailer Cosette has appointed form Dymocks chief Don Grover as a director. Prior to the appointment, Grover had been supporting Cosette in an advisory role for more than 17 months. He has been in the retail industry for more than 45 years, including roles as stores director at David Jones, CEO at Dymocks, and CEO of Fusion Retail Brands. “I believe in the business and its mission to make luxury goods available at affordable prices,” said Grover. ̶

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Dorotape announce the expansion of their LoopPET range of digital print films & laminates

Retail Focus

Dorotape is delighted to announce the expansion of their LoopPET range of digital print films and laminates made from post-consumer recycled polyester (rPET). The newest addition to the range, ASLAN Ultratack DRP07 is made using 30% rPET, which is the equivalent of 50, 1.5L recycled PET water bottles. Coated with a special water based high tack permanent adhesive (solvent free), ASLAN Ultratack DRP07 is designed for short to medium term applications on to low energy plastics such as PE and P

Outdoor 130
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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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Burger King Celebrates Loyal Customers: ‘Thanks a Million’ Promo Features 1M Whoppers for $1

Retail Wire

Burger King is celebrating its most loyal customers by giving Royal Perks members 1 million original Whoppers for $1.

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M&S overtakes Waitrose as Middle England’s top grocer

Retail Gazette

M&S has surpassed Waitrose as the preferred grocer for Middle England for the first time, at a key period ahead of the busy Christmas season. It marks the first time that M&S has ever overtaken the premium grocer outside the festive period, when figures are skewed by higher spending on food-to-order for the party season. Unpublished market data seen by The Telegraph has revealed that M&S outpaced Waitrose in sales over the past month, with stronger growth than any other supermarket.

Grocer 114
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Hackers Are Targeting People Who Google These 6 Keywords

Retail Wire

The newest cyberattack has a bizarre twist.

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Asda market share tumbles as sales drop

Retail Gazette

Asda’s hold on the grocery sector has weakened further as customers headed to Tesco and Sainsbury’s for their weekly shopping instead. The supermarket chain’s market share dropped one percentage point from 13.5% to 12.5% as sales fell 5.5% in the 12 weeks to 3 November. Meanwhile, both Tesco and Sainsbury’s saw their hold on the grocery market rise as its ongoing investment into value and its food offer wins over shoppers.

Marketing 105
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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JetBlue and American Airlines Can’t Form an Alliance, Says Appeals Court. Here’s Why

Retail Wire

JetBlue and American Airlines were trying to form an alliance for many years.

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Marks Electrical profit halves despite sales rise

Retail Gazette

Marks Electrical profits have almost halved in the six months to 30 September despite “robust first half trading” as shoppers traded down on big purchases. The online electrical retailer reported an underlying pre-tax profit of £820,000, down from the £1.6m it reported in 2023. Adjusted EBITDA slipped from £2.3m to £2m. It came as sales rose 9.3% to £58.8m, which it attributed in part to strong volume growth across major domestic appliances and consumer electronics.

Consumer 102
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Netflix’s Ad-Supported Plan Surpasses 70M Monthly Users: Are Streaming Ads Here To Stay?

Retail Wire

Netflix boasts 70 million monthly users on its ad-supported membership tier.

Planning 147
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Why Asking the Right Questions Matters for Choosing a Price Intelligence Provider

Wiser

In previous posts , we’ve explored various levels and capabilities of price tracking tools. But when you’re evaluating price intelligence solutions, understanding the methodology isn’t enough. You also need to ask the right questions to ensure your vendor delivers long-term value. From our conversations with customers, we’ve identified three key questions you should ask every potential provider: Who is responsible for providing the matching?

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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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Home Depot Reports Increased Sales in Q3 and Improved Annual Outlook

Retail Wire

Home Depot released strong third-quarter numbers and revised its annual outlook upward.

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On pulls back on wholesale as Q3 sales surge more than 32%

Retail Dive

The Swiss footwear brand said that opening flagship stores in China will help take advantage of its momentum in Asia.

Wholesale 110
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Live Nation Continues To Dominate Ticket Sales After ‘Most Active Summer Concert Season Ever’

Retail Wire

Live Nation posts record profitability after a huge summer concert season.

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REI taps former Sephora, Williams-Sonoma exec for chief marketer

Retail Dive

Abigail Jacobs will oversee all marketing functions at the outdoor retailer, which has struggled to return to profitability in recent years.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.