Retail Wire

OCTOBER 13, 2024

JetBlue is cutting back on perks.

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Inside Retail

OCTOBER 13, 2024

It has been seven years since Amazon acquired the American grocery chain Whole Foods Market, but from its perspective, it is still only scratching the surface of the grocery sector. However, at last week’s Delivering the Future event in Nashville, Tennessee, the retail giant announced major plans to combine choice and convenience for its customers. “The way we see it: It’s still Day 1,” stated Tony Hoggett, senior vice president of worldwide grocery stores at Amazon.

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Retail Wire

OCTOBER 13, 2024

Pok developer Gamefreak has just issued an official apology on their Japanese website stating that they were hacked.

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Inside Retail

OCTOBER 13, 2024

Shopping strips across Melbourne are experiencing lower than average vacancy-rates, which could be due to more people working from home. According to the latest Walk the Strip report from Fitzroys, there has also been a notable increase in food and beverage, service retail, and specialty retail across these local shopping precincts. This latest report follows an encouraging trend for business owners who occupy the city’s shopping strips.

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Advertiser: ZoomInfo

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Consumer

Retail Wire

OCTOBER 13, 2024

Delta Air Lines didn't meet its Q3 goals.

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Inside Retail

OCTOBER 13, 2024

Foot Locker will launch its first reimagined concept store in Australia at Melbourne Central this Friday. The store will feature Foot Locker’s ‘Home Court’ experience, a multi-brand destination developed in partnership with Nike and Jordan. Its product offer will include on-court and off-court items from Nike, Jordan, Adidas, Puma, New Balance, and Under Armour.

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Inside Retail

OCTOBER 13, 2024

Singaporean label Charles & Keith is ramping up its global expansion, opening three flagship stores in Tokyo, Singapore, and China, following its concept debut in Seoul last year. While the company partnered with architectural firm David Chipperfield Architects Milan for its flagship store in the vibrant district of Shibuya Center-Gai, in China, Charles & Keith integrated Chengdu-exclusive features in collaboration with local artists to showcase local culture.

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Retail Wire

OCTOBER 13, 2024

Tim Hortons and Auntie Anne's are also joining the festivities with their own versions of a Halloween bucket.

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Inside Retail

OCTOBER 13, 2024

“Pelo malo”, or “bad hair”, is a term used in various Latin American communities to refer to hair that is curly and “hard to manage” However, Magdaline Hurtado knows that hair types like her own aren’t more “difficult”, they are just not catered to. After a particularly hot day in the Dominican Republic, Hurtado experienced the lightbulb moment to launch her brand Hello Updo, a hair accessories brand specialising in products designed for voluminous hair with varied

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Retail Gazette

OCTOBER 13, 2024

The value of Selfridges’ property portfolio was cut by over half a billion pounds last year, according to accounts from the luxury retailer’s property holding company. The accounts show valuers have cut the valuation of its £3.1bn property assets – which include its Oxford Street flagship in London – by £638.6m, a 20.6% drop. Over £1.7bn in loans, maturing in August 2025, are secured against Selfridges’ freehold property, The Sunday Times reported.

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Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Inside Retail

OCTOBER 13, 2024

Nicole Clay is the co-founder and CMO of Hue, an AI-powered video platform that helps beauty shoppers find the right products for their complexion shares her hobbies and time-management tips. Here, she shares her passions and time-management tips. I’m currently feeling… inspired and energetic. This is an exciting time for the beauty and tech industry.

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Retail Gazette

OCTOBER 13, 2024

Retailers are calling on Chancellor Rachel Reeves to fulfil her commitment to reduce the burden of business rates. The calls come as new analysis reveals a potential £2.7bn tax hike could primarily impact smaller retail, leisure, and hospitality businesses. From April next year, over 252,000 shops, cafes, pubs, restaurants, and venues like bowling alleys could face a significant rise in property tax as a 75% relief scheme, capped at £110,000, is set to end.

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Inside Retail

OCTOBER 13, 2024

Lendlease has named former Bunnings CEO John Gillam as its new chairman, effective November 15, succeeding Michael Ullmer. Gillam is currently the chair of Nufarm, the VetPartners Group, and BlueFit and a director of the Clontarf Foundation. Prior to that, he served as chairman of CSR and Officeworks. “John is a highly experienced chairman who brings deep strategic and commercial acumen and a strong track record of operational delivery and execution in both executive and non-executive role

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Retail Gazette

OCTOBER 13, 2024

Australian lifestyle, home and tech retailer Harvey Norman has opened its first UK store at the Merry Hill shopping centre in the West Midlands. The 57,000 sq ft flagship houses a range of luxury furniture, including sofas, dining sets, bedroom suites and mattresses, alongside an assortment of smaller items including kitchenware. Picture by Shaun Fellows / Shine Pix Ltd The space will also feature home appliances, technology, and entertainment items from brands such as Dyson, Shark, Apple , Sams

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Advertiser: ZoomInfo

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Planning

Inside Retail

OCTOBER 13, 2024

LVMH-owned travel retail group DFS has announced the departure of its chairman and CEO Benjamin Vuchot, who is leaving the company to pursue other professional interests. Vuchot was previously regional president of Asia North at DFS Group from 2011 to 2017 before becoming president of Asia at Sephora. He returned to the travel retailer as chairman and CEO in October 2020.

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Retail Gazette

OCTOBER 13, 2024

Frasers Group managing director of sport Ger Wright will leave her role next month, the retail giant has revealed. Wright, who joined the Sports Direct owner back in 2022 , will exit her role on 30 November but will remain on the board as a non-executive director. Frasers said that since her appointment, Wright “has made a significant contribution to the execution of the group’s elevation strategy” It said its sports proposition has “evolved during her tenure” with

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Inside Retail

OCTOBER 13, 2024

The Federal Government has drafted a new-look Franchising Code of Conduct , set to come into effect on 1 April 2025. There is a short public consultation period which ends on 29 October. Jay Westbury, CEO of the Franchise Council of Australia, told Franchise Executives , “The FCA welcomes the exposure draft of the Franchising Code of Conduct and will be providing constructive and informed input to the final stage of consultation with Treasury.

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Retail Times

OCTOBER 13, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! With just 10 weeks to go until Christmas, Asda has today revealed the exact date shoppers can pre-book their festive food deliveries. From Tuesday 15th October Asda Delivery Pass customers will be able to book a delivery or click and collect slot online at Asda.com or via the Asda app.

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Customer Experience

Retail Gazette

OCTOBER 13, 2024

Uniqlo has reopened its doors to its newly renovated and expanded White City Westfield store, which it claims is set to offer customers an “enriched shopping experience” Following 10 months of renovation, the site has grown its shopfloor, allowing the brand to expand its LifeWear range across two floors. A dedicated play area has also been built within the kids space for customers and their families to use whilst shopping.

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Retail Times

OCTOBER 13, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! As temperatures drop and the cosy season is in full swing, experts at Sainsbury’s, Argos, Habitat and Tu have revealed their predictions for the autumn months and upcoming festivities. Exploring search and sales data, alongside consumer research, the Sainsbury’s Seasonal Spotlight report uncovers what the nation is eating, drinking, wearing and gifting,

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Retail Gazette

OCTOBER 13, 2024

Mike Ashley’s Frasers Group has raised its bid for Mulberry just days after its latest takeover bid for the fashion retailer was rejected. The revised offer which was submitted 10 October, values Mulberry at £111m up from £83m, with shareholders being offered 150p per share in cash—a 50% premium on the luxury retailer’s recent fundraising price.

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Retail Times

OCTOBER 13, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Pukka, the nation’s number one pie brand, is launching bigger versions of its two bestselling chilled pies – All Steak and Chicken & Mushroom – in response to the growing popularity of larger pie formats.

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Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Marketing

Hyken

OCTOBER 13, 2024

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. How to Improve Customer Experience In Your Organization by Mike Henry (InMoment) Working to improve customer experience is an important part of CX management and something that organizations should be continuously striving for.

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Retail Gazette

OCTOBER 13, 2024

Asda has extended its partnership with Decathlon as it launches a range of the sporting giant’s products on its George website. A selection of the sportswear retailer’s clothing, shoes and sports accessories are now available to purchase online as the supermarket chain looks to grow its third-party offer on George.com. It forms part of Asda’s new partnership with Virtualstock, which had become the grocer’s new range extension partner.

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Retail Times

OCTOBER 13, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Co-op relaunches its Kemptown store today (Thursday, 10 October) following a nine-week programme of works and improvements to transform the store. Located in St George’s Road, Kemptown, the convenience store has been increased in size by around one-third to more than 1,350 sq ft and, supports 15 local jobs.

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Location 52

Retail Times

OCTOBER 13, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Top selling UK sriracha hot sauce brand Thai Dragon, is launching instant noodle bowls into Tesco. The spicy offering taps into the hottest trends of the moment, as the UK’s love affair with exotic flavours continues to heat up – fuelled by ‘fire noodle’ social media trends.

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Retail Times

OCTOBER 13, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! John Lewis and Waitrose customers are getting ready for Christmas earlier than ever before. Sales of decorations from the John Lewis Christmas Shop, – which includes baubles, trees and decorations – are up 20% year on year in total.

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Shopping 52

Retail Times

OCTOBER 13, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Bingley based fashion retailer Damart has announced a new campaign to shift customer perceptions and help audiences unlock the real them. Launching nationally across TV, digital performance channels, social media and more from 7th October, Damart has collaborated with performance marketing agency 26PMX, media agency EssenceMediacom and branding & mar

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