Retail TouchPoints

SEPTEMBER 25, 2024

Remember the age-old question: “If a tree falls in a forest and no one is around to hear it, does it make a sound?” Playful as it seems, it is profound and applicable, especially for today’s retail marketers. Because while they may feel they are communicating something weighty, it doesn’t mean consumers will hear it, let alone act. Today’s marketers can slice up demographics and reach audiences with uncanny precision.

Consumer 214

Consumer Point of Sale Returns Marketing 214

Retail Wire

SEPTEMBER 25, 2024

After 72 years, consumers will no longer see Yelloh's famous yellow trucks driving in neighborhoods.

Consumer 278

Consumer 278

Inside Retail

SEPTEMBER 25, 2024

The Warehouse Group has booked a post-tax loss of $54.2 million after sales fell 6.2 per cent to $3 billion. “Our FY24 performance is disappointing, and we’ve simply scored too many own goals,” conceded interim CEO John Journee. “Our ecosystem strategy was too ambitious, and we took our eye off the ball on product. We held onto Torpedo7 and TheMarket.com too long, reacted too slowly to changing customer spending , and fell out of step with what Kiwi families want.

Net Profit 264

Net Profit Promotions Consumer ATS 264

Retail Wire

SEPTEMBER 25, 2024

Coca-Cola has decided to discontinue its recently introduced "Coca-Cola Spiced" flavor after only being on the market for less than a year.

Marketing 272

Marketing 272

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Retail TouchPoints

SEPTEMBER 25, 2024

For several years now, consumers’ search behavior has been trending away from generic search engines and toward platforms like Amazon and social media sites. TikTok has noted this trend on its platform, where it says 57% of users utilize its search functionality and 23% search for something within 30 seconds of opening the TikTok app. Image courtesy TikTok Now TikTok has introduced a new way for brands to capitalize on this trend, with a new Search Ads offering that will allow brands to place th

Advertising 240

Advertising Jewelry Shopping Returns 240

Retail Wire

SEPTEMBER 25, 2024

Wendy's is reportedly teaming up with the popular children's cartoon.

264

264

Retail Wire

SEPTEMBER 25, 2024

Paris Baguette has unveiled a frightfully delicious Halloween menu featuring a lineup of Halloween-inspired baked goods.

264

264

Retail TouchPoints

SEPTEMBER 25, 2024

Adobe expects U.S. online sales to hit a record $240.8 billion this holiday shopping season (covering the period from Nov. 1 to Dec. 31), representing 8.4% growth year-over-year. Shopping on mobile devices also is expected to hit a new milestone, growing 12.8% YoY to contribute a record $128.1 billion , which would represent a 53.2% share of online spend this season versus desktop shopping.

Sporting Goods 210

Sporting Goods Consumer Promotions Accounting 210

Retail Wire

SEPTEMBER 25, 2024

Unforgettable getaways, cash prizes, and more are at stake for loyal customers.

ATS 264

ATS 264

Retail Focus

SEPTEMBER 25, 2024

The creative sector was partying last week after the announcement of the winners of the Creative Retail Awards 2024. At a crucial time for the industry, The Creative Retail Awards is the ultimate celebration of innovation and excellence in retail, leisure and hospitality design. It allows retailers and creatives from around the world to compete for glory in a range of categories, culminating in a glittering awards presentation in London, a global hub for the creative industries.

Visual Merchandising 147

Visual Merchandising ATS Shopping Marketing 147

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Retail Wire

SEPTEMBER 25, 2024

The Department of Justice alleges Visa has an excessive stranglehold on debit card transactions.

262

262

Retail TouchPoints

SEPTEMBER 25, 2024

The U.S. Department of Justice has sued Visa for anticompetitive practices in debit card networks, which it says penalize merchants that try to use alternatives. The suit, filed in the U.S. District Court for the Southern District of New York, alleges that Visa “wields its dominance, enormous scale and centrality to the debit ecosystem to impose a web of exclusionary agreements on merchants and banks.

Merchant Services 144

Merchant Services Payment Services Consumer Point of Sale 144

Retail Wire

SEPTEMBER 25, 2024

Tijuana Flats was once one of the most popular Tex-Mex restaurants in the country.

162

162

Inside Retail

SEPTEMBER 25, 2024

The mental wellness of our people is a growing issue in running teams and businesses. It has always been an issue, but it has become a bigger one since the pandemic. Partly because people’s resilience has eroded after having dealt with so many challenges, and partly because there is more awareness of mental wellness as more people are seeking support.

Management 130

Management ATS 130

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Retail Wire

SEPTEMBER 25, 2024

Sweet heat and crispy fried cheese, what could be better?

147

147

Inside Retail

SEPTEMBER 25, 2024

As the fashion industry grapples with the pressing issue of waste reduction, brands are increasingly turning their attention to innovative solutions that can be implemented on a broader scale. One of these is on-demand manufacturing. A growing number of made-to-order brands includes Australian-based Citizen Wolf, Spanish fashion label Alohas, Benjamin Fox and Olivia Rose.

Fashion 130

Fashion Shipping Markdowns Consumer 130

Retail Wire

SEPTEMBER 25, 2024

New Starbucks CEO Brian Niccol's tenure has already been marred by what experts are calling "overdone hype" as the coffee chain's stock receives a downgrade.

Marketing 147

Marketing 147

Inside Retail

SEPTEMBER 25, 2024

As the founder of Banish, my job is to help educate Australians on how they can live more sustainably, and provide them with the tools they need to do so. Among Australian shoppers, 84 per cent say sustainability is important when making purchase decisions, but we all know how confusing, overwhelming and downright difficult it can be to buy better. Enter B Corp Certification.

Consumer 130

Consumer Marketing ATS 130

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Customer Experience

Retail Wire

SEPTEMBER 25, 2024

The U.S. Postal Service (USPS) has announced that it will not raise stamp prices for Market Dominant products, including First-Class Mail, in January 2025.

Marketing 130

Marketing 130

Inside Retail

SEPTEMBER 25, 2024

Facebook owner Meta Platforms showed off its first working prototype of augmented-reality glasses, called Orion, during its annual Connect conference on Wednesday, as the California company sketched out its aspirations for products that would bring the virtual world into the real one. “This is the physical world with holograms overlaid on it,” Chief Executive Mark Zuckerberg said after pulling out the chunky black glasses from a metal case dramatically brought to him on stage. “

Planning 130

Planning Shipping Returns Consumer 130

Retail Focus

SEPTEMBER 25, 2024

Electrical equipment has an essential role in many applications, from homes to factories. These devices help control, regulate, and distribute electricity ensuring things work well in various settings. Having an idea on what these are help to prepare you for any future repairing needs. In this article, we will look at different types of electrical equipment and their functions so that you will never have an issue with it. 1.

ATS 130

ATS 130

Inside Retail

SEPTEMBER 25, 2024

Montblanc has named Giorgio Sarne as CEO, effective November 15. Sarne has been brand president and CEO of Stuart Weitzman under the Tapestry group for the past four years and also held global leadership roles at Veuve Clicquot and Tag Heuer. Sarne’s appointment comes just before the 100th anniversary of Montblanc’s most familiar writing product, the Meisterstück. “Under Giorgio’s stewardship, Montblanc will continue to share its 118 year-old story and rich legacy of writ

Accessories 130

Accessories Fashion ATS 130

Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Marketing

Retail Dive

SEPTEMBER 25, 2024

The beach brand will undergo a new business model focused on e-commerce and wholesale as liquidation sales at 28 stores in 10 states begin.

Wholesale 116

Wholesale ATS 116

Inside Retail

SEPTEMBER 25, 2024

Retail media has rapidly evolved in Australia, reflecting a global trend where retailers are leveraging their customer data to create powerful advertising platforms. The Interactive Advertising Bureau (IAB) Retail Media State of the Nation report, which highlights this growth and presents a landscape brimming with opportunities and challenges. Epsilon has recently become a member of IAB to learn from and guide fellow industry brands on understanding their digital ecosystem, consumer trends and p

Advertising 130

Advertising Marketing Consumer Customer Experience 130

Retail Dive

SEPTEMBER 25, 2024

CEO Matt Baer said the company’s cost cuts and customer experience changes are paying off, but warned that “transformations take time.

Returns 116

Returns Customer Experience 116

Inside Retail

SEPTEMBER 25, 2024

Head of marketing at Hey Bud , Hannah Neumann, is thriving amidst the skincare startup’s phase of hyper-growth. Her honest approach to campaigns, like putting real people with real skin on billboards, has helped build an authentic community for Hey Bud. But it’s her mindset to “think big, act quick” and belief that “failures are never failures” that guides her leadership style and workflow.

Marketing 130

Marketing Management ATS Consumer 130

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Retail Gazette

SEPTEMBER 25, 2024

Boots has launched its biggest ever beauty marketing campaign, with more than 25 new brands landing at the cosmetics giant. The ‘make more room for beauty’ campaign sees the retailer invite the nation to make more room for beauty products in their lives. It marks Boots’ first campaign specifically designed to reach an audience of under-35 beauty consumers, spanning TV, OOH, print, radio, digital display, paid and owned social, PR, email and instore marketing.

Beauty and Health 116

Beauty and Health Marketing Location Consumer 116

Retail Customer Experience

SEPTEMBER 25, 2024

How to tap customer feedback to improve the retail brand and make meaningful changes to services and operations was a panel topic at the ICX Summit held in September.

ATS 110

ATS 110

Retail Gazette

SEPTEMBER 25, 2024

John Lewis has opened its Christmas shops in 35 stores today as it gears up for the busy festive shopping period. Consumers will be able to purchase everything from trees and baubles to gifting and wreaths in the department store’s dedicated areas. It is the first time the retailer is bringing its Christmas foliage together in one place across 15 of its stores.

Department Stores 111

Department Stores Shopping Returns Consumer 111

365 Retail

SEPTEMBER 25, 2024

The creative sector was partying last week after the announcement of the winners of the Creative Retail Awards 2024. At a crucial time for the industry, The Creative Retail Awards is the ultimate celebration of innovation and excellence in retail, leisure and hospitality design. It allows retailers and creatives from around the world to compete for glory in a range of categories, culminating in a glittering awards presentation in London, a global hub for the creative industries.

Visual Merchandising 109

Visual Merchandising ATS Shopping Marketing 109

Advertiser: ZoomInfo

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

Marketing