Retail TouchPoints

JUNE 25, 2024

Later this year, Foot Locker plans to upgrade its mobile app, adding real-time launch updates with a “Heat Monitor” for members to monitor and track pre-launch hype, upgraded search and filtering capabilities, streamlined sign-in with biometric authentication and seamless integration with the FLX Rewards program.

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Drop-Shipping Planning Shipping Returns 258

Inside Retail

JANUARY 16, 2025

The traditional returns process often involves finding packaging, printing labels and finding a suitable time to drop off the return a time-consuming and inconvenient process for consumers. Instead, customers can simply book a return and drop off their item at a local Parcelpoint location which are open weekdays, weekends and extended hours.

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Returns Drop-Shipping Customer Experience Location 130

Inside Retail

FEBRUARY 11, 2024

Customer experience LSKD has ‘audacious’ growth plans for the next few years and Shaughnessy is expected to play a key role in helping the brand create a unique in-store experience and ensuring the right products are stocked in each store. Part of this expansion strategy is to give LSKD customers the ability to shop directly with the brand.

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Planning Drop-Shipping Customer Experience Wholesale 264

Retail TouchPoints

APRIL 3, 2025

What began with a 1,500-square-foot warehouse now encompasses 400,000 square feet of ever-changing products that are shipped around the country, a bigger operation than Norman probably could ever have imagined. The Small Business Challenge: Continually Coming up with Wow! Homepage of The Bazaar’s new website.

Wholesale 147

Wholesale Drop-Shipping Merchant Services Shipping 147

Inside Retail

AUGUST 15, 2023

Temple & Webster also has plans to achieve $1 billion in annual sales within the next three to five years. It plans to increase its brand spend in the upcoming financial year. Beautiful spaces through AI As part of its plan to gain market share and reach $1 billion in sales, Temple & Webster has invested in its private labels.

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Planning Drop-Shipping Net Profit Returns 246

Retail TouchPoints

AUGUST 12, 2024

The company pointed to faster growth in glasses, lower outbound customer shipping costs as a percent of revenue and improved efficiencies in owned optical laboratories as key drivers for this gross margin improvement. The company also plans to open 40 new stores this fiscal year as brick-and-mortar continues to be a big strategic priority.

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Drop-Shipping Customer Experience Planning Advertising 275

Inside Retail

APRIL 1, 2025

We sat down with leading retail finance experts from The Reject Shop, Forever New, Taking Shape and Vinomofo to find out. Clinton Cahn, CEO of The Reject Shop, noted that there has been a rise in demand for everyday essential items, whereas its discretionary range showed a drop-off in demand, which affected margins.

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Promotions Finance Markdowns Drop-Shipping 130

Retail TouchPoints

AUGUST 7, 2023

When it debuted back in 2010, Wish was the only game in town as far as manufacturer-direct discount shopping apps went. But times have changed dramatically in the 13 intervening years: Temu , which debuted just last September, is now the top shopping app in the U.S., followed by former #1 Shein , now bumped down to the #2 position. (It

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Merchant Services Drop-Shipping Shipping Payment Services 245

Retail TouchPoints

OCTOBER 11, 2021

The retailer also is currently seeking third-party solution providers in areas including payment processors, order management and shipping and fulfillment. Michaels’ CEO Ashley Buchanan first revealed plans for a marketplace in a February 2021 story in The Wall Street Journal.

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Payment Services Drop-Shipping Fulfillment Shipping 264

Retail TouchPoints

MAY 2, 2022

Much of this impact comes from shipping and warehousing, as well as from operating all those computer servers to facilitate all of those sales. When a consumer returns an item, that’s two legs of shipping — and the concomitant environmental impact — that essentially occurred for naught. Mitigating Returns. pounds per item.

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Drop-Shipping Returns Supply Chain Management Shipping 334

Retail TouchPoints

MARCH 28, 2022

The beauty retailer recently announced its plans to open more standalone stores and beauty shop-in-shops at Target and by adding Return Bars to locations, it will be able to boost store traffic, streamline the returns process and help reduce logistical costs.

Merchant Services 245

Merchant Services Returns Drop-Shipping Checkout 245

Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. 3 shopping day in 2019. 11 through Dec. 24, 2020), or 2.4% 1 through Dec.

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Drop-Shipping Returns Merchant Services Shipping 311

Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Retailers will have to have a definitive plan to communicate order confirmations, delivery updates and delay notifications. Brick-and-mortar sales — which will account for 81.2% of total U.S. holiday retail — are expected to decline 4.7%

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Drop-Shipping Shipping Consumer Planning 225

Retail TouchPoints

APRIL 27, 2023

However, one sustainable investment management firm’s data indicates that ecommerce can generate 17% less greenhouse gas emissions than brick and mortar retail shopping, and other studies report similar ecommerce advantages. Smarter Shipping Options Transport is a large component of the ecommerce footprint.

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Drop-Shipping Returns Shipping Consumer 289

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. Retailers across the U.S.

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Returns Merchant Services Drop-Shipping Consumer 328

Retail TouchPoints

MAY 21, 2021

There are subscription shopping services now available too. However, amid the pandemic, service providers like DoorDash , Instacart, Postmates, and Uber Eats suddenly became much too popular for some retailers’ tastes, so some retailers responded to that by introducing subscription plans of their own. . Only 15.5%

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Merchant Services Drop-Shipping Shipping Consumer 279

Retail TouchPoints

MAY 27, 2021

Ecommerce retailers are looking for ways to minimize the bottom line impact of returns — some even forgoing recovering the product to save on shipping costs. Their most common complaint was centered around retailers not including a return label in the shipping box. Does anyone actually like returns?

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Drop-Shipping Returns Kiosk Shipping 179

Retail TouchPoints

APRIL 3, 2024

Consumer Study , 85% of consumers check a company’s returns policy before even making a purchase when shopping online, and 68% of U.S. Consider offering a printable, pre-paid return shipping label or even a QR code that customers can use at drop-off locations without needing to print anything.

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Returns Drop-Shipping Shipping Consumer 249

Retail TouchPoints

JULY 26, 2022

We’re already seeing online shopping demand level off , with consumers finding a new balance between digital and physical channels. In fact, Salesforce has already predicted that the modest growth of the 2021 holiday shopping season could foreshadow this year , with Q1 data showing a 3% YoY decrease in global digital sales.

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Drop-Shipping Fulfillment Consumer Shipping 306

Retail TouchPoints

DECEMBER 7, 2020

27) dropped considerably in comparison to last year. This was a given considering most major retailers and shopping centers decided to stay closed this year to give some time back to their associates. This means that the drop in Black Friday traffic may benefit other, later dates before New Year’s. 26) and Black Friday (Nov.

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Drop-Shipping Shipping Store Operations Shopping 243

Retail TouchPoints

AUGUST 27, 2024

Among the 86% of consumers that still had shopping to do, 45% said they were waiting for the best deals to complete their BTS purchases, and that search for bargains is another key headline this year. Retailers should plan for an extended back-to-school season.” they spent in 2023. in an interview with Retail TouchPoints.

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Markdowns Drop-Shipping Consumer Discount Store 337

Retail TouchPoints

JULY 13, 2021

However, in the midst of all the challenges the year brought, the retail trends we saw last holiday season won’t just be a change in what’s been a norm — instead, they’ll be an acceleration of the shopping shift we’ve seen over the last decade. Typically we could count on this data to guide us as we plan for the next holiday season.

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Drop-Shipping Location Planning Grocer 264

Retail TouchPoints

AUGUST 22, 2024

I got a view of everything around Sephora; I got to see what it was like to do digital marketing, the ecommerce business, the forecasting and planning business,” Turley said in an interview with Retail TouchPoints. “I The retailer even ran a flash shipping program as early as 2015. Curbside pickup soon followed BOPIS.

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Fulfillment Drop-Shipping Shipping Customer Experience 276

Retail TouchPoints

AUGUST 24, 2020

One of the more jaw-dropping retail statistics of the past few months is the more than 400% increase in Walmart shopping app downloads. But with its June summer sale, it’s clear that Amazon has no plans to sit on the sidelines. Last year, a study noted that 68% of shoppers planned to comparison shop against Amazon on Prime Day.

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Comparison Shopping Drop-Shipping Fulfillment Planning 260

Inside Retail

NOVEMBER 28, 2023

Whether using tried and tested pre-built templates from Klaviyo’s extensive library, or building unique flows using a simple drag-and-drop tool to create their own, retailers can create advanced, profitable automated flows that are proven to boost conversion rates.

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Marketing Drop-Shipping Promotions Checkout 287

Retail TouchPoints

AUGUST 15, 2022

As you develop your plans for 2023, consider these recommendations, based on the 2022 survey findings: Diversify Your Marketing Mix . Stand Out Beyond Free Shipping . Last year’s top retention tool — free shipping — fell slightly, from 64% in 2021 to 57% in 2022.

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Drop-Shipping Shipping Outdoor Customer Retention 243

Retail TouchPoints

NOVEMBER 9, 2021

Data also can help retailers make the most of whatever inventory they already have in warehouses as shipping capacity becomes more limited during the busy season. It also calls for rethinking operations to let both fulfillment and in-store shopping run in harmony.

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Fulfillment Drop-Shipping Shipping Consumer 306

Retail TouchPoints

JANUARY 10, 2023

Amid the mayhem of the current holiday shopping season, online sellers are frantically working to move products. Here are four tactics that retailers and ecommerce sellers can employ to eliminate excess inventory and mitigate the impact of the holiday hangover as they plan for 2023: 1: Diversify sales channels.

Payment Services 287

Payment Services Drop-Shipping Fulfillment Shipping 287

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. Holiday shopping insights from the Adobe Digital Economy Index predict that ecommerce will become even more ubiquitous, with U.S.

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Consumer Merchant Services Payment Services Drop-Shipping 264

Retail TouchPoints

APRIL 26, 2022

The rapidly growing retailer, which raised $100 million in a February 2022 funding round, plans to open 25 new stores in 2022 , with more coming in 2023. In particular, how does dropping the delivery window from hours to minutes help meet the modern customer’s needs? We’re equally as excited about retail as we are about technology.

Payment Services 264

Payment Services Drop-Shipping Shipping Inventory Management 264

Retail TouchPoints

JUNE 1, 2021

To be sure, some of the retailers debuting marketplaces are looking to compete directly with Amazon: Walmart , Target , Hudson’s Bay and the planned Debenhams marketplace (under new owner Boohoo Group ) are all essentially huge digital department stores with broad category reach. Expand Reach, but Within your Niche.

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Drop-Shipping Shipping Consumer Department Stores 299

Retail TouchPoints

JUNE 15, 2021

Being able to spot increases in demand in a channel and a geographic region (either through POS data, online analytics or social and marketing sources) will enable retailers to respond faster, not just in moving inventory within their network but all the way through to manufacturing and demand planning. Profitably Managing Returns.

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Drop-Shipping Fulfillment Returns Consumer 257

Retail TouchPoints

MARCH 3, 2022

billion on Cyber Monday 2020 , while Singles Day in November 2021 in China drove $139 billion in sales for two of that country’s major online shopping platforms. That includes frictionless payments and checkout and fast shipping options. Consider that in the U.S., ecommerce merchants pulled in $10.8 ATO fraud against U.S.

Merchant Services 246

Merchant Services Drop-Shipping Payment Services Shipping 246

Retail TouchPoints

OCTOBER 21, 2021

In the world of ecommerce, Google is a bit of an anomaly: while a relatively minor player in the marketplace landscape compared to giants like Amazon and eBay , it is at the same time central to the shopping journeys of millions of consumers every day. That’s a drop in the bucket compared to Amazon’s 1.7

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Merchant Services Advertising Shopping Drop-Shipping 299

Inside Retail

AUGUST 2, 2022

We were shopping on James Street in Fortitude Valley when my mum tripped and smashed both of her elbows,” Sadler explains. In just two short years, we’ve quadrupled our retail revenue, grown our wholesale and drop-shipping revenue by 300 per cent, and been snapped up by major retailers, including The Iconic,” she enthuses.

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Fashion Drop-Shipping Wholesale Shipping 278

Retail TouchPoints

DECEMBER 3, 2020

Now, industry reports point to the possibility that the traditional Thanksgiving weekend — filled with frenzied shoppers in crowded stores and shopping malls — could be gone for good. As we’re experiencing that second wave of the virus and more closures, if anything, the pendulum will continue to swing in favor of digital and online shopping.”

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Drop-Shipping Consumer Merchant Services Shipping 205

Retail TouchPoints

MARCH 30, 2022

Some of the retailer’s plans include redesigning back rooms to accommodate pickup, delivery and ship- from-store orders; adjusting staging operations for orders to drop in three-hour increments to maximize space; and sending overflow delivery orders to the crowdsourced Spark Driver network.

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Fulfillment Drop-Shipping Supply Chain Management Grocer 298