Retail TouchPoints

JUNE 25, 2024

Later this year, Foot Locker plans to upgrade its mobile app, adding real-time launch updates with a “Heat Monitor” for members to monitor and track pre-launch hype, upgraded search and filtering capabilities, streamlined sign-in with biometric authentication and seamless integration with the FLX Rewards program.

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Drop-Shipping Planning Shipping Returns 258

Retail TouchPoints

OCTOBER 3, 2023

It was no longer enough to route orders to a handful of DCs and drop ship vendors. When it came to inventory planning and optimization, stores were planned, allocated and/or replenished, and transacted with their customers entirely separately from the digital channel.

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Fulfillment Drop-Shipping Shipping Markdowns 286

Inside Retail

JANUARY 16, 2025

The traditional returns process often involves finding packaging, printing labels and finding a suitable time to drop off the return a time-consuming and inconvenient process for consumers. Instead, customers can simply book a return and drop off their item at a local Parcelpoint location which are open weekdays, weekends and extended hours.

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Returns Drop-Shipping Customer Experience Location 130

Retail TouchPoints

SEPTEMBER 6, 2023

In addition to discounts, program members also will receive shipping perks, early access to sales and new product launches, and exclusive access to limited edition drops. With no plans to return to brick-and-mortar, the company’s new loyalty program offers the brand another avenue to maintain contact with its consumers.

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Drop-Shipping Wholesale Shipping Returns 264

Retail TouchPoints

JANUARY 27, 2022

The updated Dynamics 365 Intelligent Order Management tool is designed to help brands access new information and capabilities to better fulfill, ship and service customer orders.

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Drop-Shipping Fulfillment Shipping Returns 264

Retail TouchPoints

MAY 2, 2022

Much of this impact comes from shipping and warehousing, as well as from operating all those computer servers to facilitate all of those sales. When a consumer returns an item, that’s two legs of shipping — and the concomitant environmental impact — that essentially occurred for naught. Mitigating Returns. pounds per item.

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Drop-Shipping Returns Supply Chain Management Shipping 334

Retail TouchPoints

JANUARY 10, 2022

drop in 2020. “It’s The other complicating factor is you’ve got consumers who are incredibly aware of the supply chain, inventory and shipping challenges that are out there. Overall sales were up 8.5% year-over-year during the period from Nov. 1 through Dec. 24, 2021, according to data from Mastercard.

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Shopping Drop-Shipping Returns Shipping 299

Retail TouchPoints

AUGUST 7, 2023

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. The trade-off is long shipping times, another thing Wish is working hard to improve.

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Merchant Services Drop-Shipping Shipping Payment Services 245

Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. Retail sales grew 3% during the extended holiday season (Oct. 11 through Dec.

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Drop-Shipping Returns Merchant Services Shipping 311

Retail TouchPoints

OCTOBER 11, 2021

The retailer also is currently seeking third-party solution providers in areas including payment processors, order management and shipping and fulfillment. Michaels’ CEO Ashley Buchanan first revealed plans for a marketplace in a February 2021 story in The Wall Street Journal.

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Payment Services Drop-Shipping Fulfillment Shipping 264

Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Retailers will have to have a definitive plan to communicate order confirmations, delivery updates and delay notifications. Customers understand that, and just want to be informed as close to real time as possible so they can plan accordingly.

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Drop-Shipping Shipping Consumer Planning 225

Retail TouchPoints

MARCH 30, 2021

The retailer plans to use the marketplace to expand its current list of suppliers, as a way to provide more options in categories that complement the company’s current assortment. The retailer will leverage its website and drop shipping for order fulfillment to create a positive customer experience.

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Drop-Shipping Fulfillment Shipping Customer Experience 261

Retail TouchPoints

AUGUST 12, 2024

The company pointed to faster growth in glasses, lower outbound customer shipping costs as a percent of revenue and improved efficiencies in owned optical laboratories as key drivers for this gross margin improvement. The company also plans to open 40 new stores this fiscal year as brick-and-mortar continues to be a big strategic priority.

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Drop-Shipping Customer Experience Planning Advertising 275

Inside Retail

FEBRUARY 11, 2024

Customer experience LSKD has ‘audacious’ growth plans for the next few years and Shaughnessy is expected to play a key role in helping the brand create a unique in-store experience and ensuring the right products are stocked in each store. LSKD was recently named ‘Business of the Year’ in the 2024 Telstra Best of Business Awards.

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Planning Drop-Shipping Customer Experience Wholesale 264

Retail TouchPoints

APRIL 28, 2022

There is no doubt that customers value convenience over sustainability, which is why same-day shipping remains a popular delivery option along with the increasing rate of returns in ecommerce. The road to achieving net zero is long and starts with technology adoption and a five-point action plan.

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Planning Drop-Shipping Supply Chain Management Returns 246

Retail TouchPoints

APRIL 27, 2023

Smarter Shipping Options Transport is a large component of the ecommerce footprint. They require extra effort from customers, cost companies return shipping fees and increase the returned item’s carbon footprint. Their data can also highlight areas for improvement and new initiatives.

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Drop-Shipping Returns Shipping Consumer 289

Inside Retail

AUGUST 15, 2023

Temple & Webster also has plans to achieve $1 billion in annual sales within the next three to five years. It plans to increase its brand spend in the upcoming financial year. Beautiful spaces through AI As part of its plan to gain market share and reach $1 billion in sales, Temple & Webster has invested in its private labels.

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Planning Drop-Shipping Net Profit Returns 246

Inside Retail

SEPTEMBER 27, 2023

Last week, the Detroit-based company launched Xpress Ship, a new feature that shortens the shipping time for verified items to three business days. Under the Xpress Ship program, products are sent to an authentication centre, where they go through a multi-step verification process.

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Shipping Drop-Shipping Fashion Accessories 130

Retail TouchPoints

JULY 13, 2023

RFID is the killer app for this for most products, and this can be augmented by the use of computervision.” Adoption also is rising because prices are dropping. Visibility allows you to innovate, anticipate and see the shock waves coming with just enough advance notice that you can react before getting fully paralyzed by them.”

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Drop-Shipping Fulfillment Shipping Wholesale 243

Inside Retail

JUNE 12, 2023

She will replace Louis Mittoni, the controlling shareholder, who has taken a step back in the organisation as part of a strategic plan for the expansion of the ASX-listed business announced in March. Toys ‘R’ Us has chosen an experienced e-commerce executive Penny Cox with extensive international experience to take over as CEO.

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Drop-Shipping Shipping Planning Marketing 245

Retail TouchPoints

MAY 21, 2021

However, amid the pandemic, service providers like DoorDash , Instacart, Postmates, and Uber Eats suddenly became much too popular for some retailers’ tastes, so some retailers responded to that by introducing subscription plans of their own. . Subscriptions and Other Shipless Options are a Win for Consumers and Retailers Alike.

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Merchant Services Drop-Shipping Shipping Consumer 279

Retail TouchPoints

AUGUST 15, 2022

As you develop your plans for 2023, consider these recommendations, based on the 2022 survey findings: Diversify Your Marketing Mix . Stand Out Beyond Free Shipping . Last year’s top retention tool — free shipping — fell slightly, from 64% in 2021 to 57% in 2022.

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Drop-Shipping Shipping Outdoor Customer Retention 243

Retail TouchPoints

MAY 27, 2021

Ecommerce retailers are looking for ways to minimize the bottom line impact of returns — some even forgoing recovering the product to save on shipping costs. Their most common complaint was centered around retailers not including a return label in the shipping box. Does anyone actually like returns?

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Drop-Shipping Returns Kiosk Shipping 179

Retail TouchPoints

APRIL 22, 2022

The company is clearly also hoping a leadership change will help to right the Old Navy ship. “As Earlier that same year the company dropped its plans to spin off Old Navy into its own public company, citing the high execution costs of a separation at a time when sales numbers had already begun to slide.

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Drop-Shipping ATS Shipping Promotions 275

Inside Retail

APRIL 1, 2025

Clinton Cahn, CEO of The Reject Shop, noted that there has been a rise in demand for everyday essential items, whereas its discretionary range showed a drop-off in demand, which affected margins. The approach we are taking is about forward planning, but also being agile and nimble enough to activate a change if [a promotion] is not working.

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Promotions Finance Markdowns Drop-Shipping 130

Retail TouchPoints

AUGUST 7, 2024

In his most recent role, Liedtke was credited with orchestrating the creation and implementation of a five -year plan that drove more than $8 billion in revenue growth for Adidas, promising results for Under Armour, which has unveiled extensive plans to tackle business declines.

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Drop-Shipping Wholesale Customer Experience Shipping 264

Retail TouchPoints

JULY 10, 2024

Mislabeled stock can snowball into a customer service dilemma — with wrong items shipping out to buying customers. Without a good system for tracking materials, products or equipment, you’ll be weighed down with time-consuming, tail-chasing efforts to keep track of your inventory.

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Inventory Management Management Merchant Services Drop-Shipping 278

Retail TouchPoints

FEBRUARY 5, 2024

And yet that’s exactly what Amazon is doing with its Ships in Product Packaging (SIPP) program, which, as the name suggests, allows products to ship in their original box or bag without any added Amazon packaging. As a result, in 2022, 11% of packages globally were shipped without Amazon packaging , amounting to millions of deliveries.

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Fulfillment Drop-Shipping Shipping Customer Experience 298

Retail Wire

JANUARY 31, 2024

UPS fell short of Wall Street's projected revenues in the fourth quarter of 2023, seeing drops in both international and domestic shipping volumes. To top it off, the company is gearing up for an even more daunting 2024, with plans to lay off 12,000 of its workers.

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Drop-Shipping Shipping Planning 162

Retail TouchPoints

NOVEMBER 9, 2021

Data also can help retailers make the most of whatever inventory they already have in warehouses as shipping capacity becomes more limited during the busy season. For curbside, retailers should work with the shopping centers for a central pickup/drop-off spot.”.

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Fulfillment Drop-Shipping Shipping Consumer 306

Retail TouchPoints

MARCH 28, 2022

The beauty retailer recently announced its plans to open more standalone stores and beauty shop-in-shops at Target and by adding Return Bars to locations, it will be able to boost store traffic, streamline the returns process and help reduce logistical costs. As a result, 78% of Americans will live within 10 miles of a Return Bar.

Merchant Services 245

Merchant Services Returns Drop-Shipping Checkout 245

Retail TouchPoints

OCTOBER 26, 2022

Enter Qalara, which two years on from its launch features more than 1,000 producers selling over 150,000 ready-to-ship and made-to-order products, primarily in the home and lifestyle category. although the site has shipped goods to customers in more than 50 countries to date. “For and Canada), the UK, Australia and the U.A.E.,

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Drop-Shipping Merchant Services Shipping Wholesale 287

Retail TouchPoints

APRIL 3, 2024

This can include options like in-store returns for online purchases, box-free returns at specific drop-off locations or even home pickup services; Simplify the returns process: U.S. Consider offering a printable, pre-paid return shipping label or even a QR code that customers can use at drop-off locations without needing to print anything.

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Returns Drop-Shipping Shipping Consumer 249

Retail TouchPoints

NOVEMBER 2, 2021

Now, NMG has acquired a minority stake in Fashionphile and plans to open Fashionphile Selling Studios in an additional nine stores over the next nine months. Customer who sell their luxury products to Fashionphile have the option of receiving payment in the form of a Neiman Marcus gift card and receive a 10% discount on the gift card value.

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Merchant Services Drop-Shipping Accessories Fashion 261

Retail TouchPoints

AUGUST 22, 2024

I got a view of everything around Sephora; I got to see what it was like to do digital marketing, the ecommerce business, the forecasting and planning business,” Turley said in an interview with Retail TouchPoints. “I The retailer even ran a flash shipping program as early as 2015. Curbside pickup soon followed BOPIS.

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Fulfillment Drop-Shipping Shipping Customer Experience 276

Retail TouchPoints

JULY 26, 2022

plan to start buying gifts earlier – the No. For example, store associates should get measured on fulfillment metrics if they are picking and shipping. However, based on our analysis, only 23% will promote sustainable practices – in shipping options, on the homepage or within the product detail page – this holiday season.

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Drop-Shipping Fulfillment Consumer Shipping 306

Inside Retail

SEPTEMBER 4, 2023

When she accidentally dropped two glass reusable cups in a week – and didn’t have a lid that could be used for the cups in her draws – she identified a gap in the market. She also noted that the brand had made sales across the UK prior to the launch, however high shipping costs, without a dedicated distributor, was a barrier for consumers.

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Drop-Shipping Shipping Wholesale Promotions 246