Remove Drop-Shipping Remove Management Remove Merchant Services
article thumbnail

How Online Businesses can Master Inventory Management to Impact Operations

Retail TouchPoints

There’s an inventory sweet spot you’re always looking to achieve — not overstocking, not understocking, and still managing to keep up with changing buyer demands. Learning to master your inventory management processes can net significant bottom-line results in your ecommerce business.

article thumbnail

Ulta Partners with Happy Returns to Add Service to 1,300 Stores

Retail TouchPoints

Ulta Beauty is partnering with Happy Returns to add Return Bar services to 1,300 brick-and-mortar locations. Shoppers begin their returns journey on the Happy Returns-hosted returns portal or the merchants’ own return flow. As a result, 78% of Americans will live within 10 miles of a Return Bar.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Turn Tricky Market Conditions into Revenue-Increasing Opportunities

Retail TouchPoints

Supply chain issues, inflation and other economic headwinds that resulted from the COVID-19 pandemic and the Russian invasion of Ukraine are still present for merchants. Have a simple checkout process. Simple and easy checkout processes are needed to seal the deal. Make customer service a priority. Be mobile-friendly.

article thumbnail

Treat Returns as a Competitive Advantage that Increases Customer Lifetime Value

Retail TouchPoints

On average, it costs $33, or 66%, of the price of a $50 item for retailers to process a return, up from 59% last year, Optoro estimates. . Worst of all, for all the added costs retailers take on to fulfill returns, shoppers still are unhappy after going through a hassle-filled reverse logistics process. during the returns process.

Returns 312
article thumbnail

Small Business, Big Ideas: Amid Historic Disruption in Off-Price, This Family-Owned Overstock Wholesaler is Reinventing the Game

Retail TouchPoints

What began with a 1,500-square-foot warehouse now encompasses 400,000 square feet of ever-changing products that are shipped around the country, a bigger operation than Norman probably could ever have imagined. I mean, most people just called me Robs son for like my first 10 years at the company. You live on being known locally for Wow!

Wholesale 147
article thumbnail

4 Ways Ecommerce Returns Will Change in 2022

Retail TouchPoints

Consumers are Split Between Home Pickup and Carrier Drop-off. As a result, drop-off (at a carrier or retail location) became the preferred returns method for 67% of consumers, according to our BOXpoll surveys. Where consumers live has a lot to do with which returns process they prefer. consumers love the USPS.

Returns 312
article thumbnail

Choosing a Distribution Model: Drop Shipping vs Traditional Inventory

Retail Bound

One of the topics that consistently comes up in the retail world is the logistics of shipping. From the manufacturers to the distributors, to your retail store – there are many factors and unexpected costs to consider during the shipping process that can be often overlooked.