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4 Ways Ecommerce Returns Will Change in 2022

Retail TouchPoints

Consumers are Split Between Home Pickup and Carrier Drop-off. As a result, drop-off (at a carrier or retail location) became the preferred returns method for 67% of consumers, according to our BOXpoll surveys. The Post Office Increases its Popularity as a Returns Drop-off Destination. consumers love the USPS.

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The Future of Shopping: What to Expect in 2032

Retail TouchPoints

Specific robotic use cases will continue to be redefined as the cost of manufacturing drops and the reliability and capabilities of the technology improve. Shipping capacity will continue to be constrained, and most packages will be delivered in two to three days to manage costs, but you’ll have easy choices for faster delivery.

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Trunk Time may be Costing You

Retail TouchPoints

Ecommerce retailers are looking for ways to minimize the bottom line impact of returns — some even forgoing recovering the product to save on shipping costs. Their most common complaint was centered around retailers not including a return label in the shipping box. Does anyone actually like returns? The Opportunity for Retailers.

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New Right-Sided Paper Loader for Star’s SK1-321 Kiosk Printer Aids Paper Changing

Star Miconics

The limited-edition version of the SK1-321 kiosk printer benefits users who have trouble changing the paper roll with the loader opening to the standard left. A right-sided paper loader is perfect for users with crowded kiosk cabinets who find it hard to change the paper roll with the loader opening to the standard left.

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Improve Retail Pop-Up Experiences with Technology

Independent Retailer

From kiosks in malls and buildings, to branded tents at festivals, to mobile retail trucks in sports arena parking lots, pop-up retail ventures have one common goal: to put themselves in front of shoppers, in the right place, at the right time. They cannot be tethered to a laptop or desktop while at a kiosk or tent on site.

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Retailers Need to Embrace Technology to Survive in the Omnichannel World

Wiser

Many retailers are installing self-service kiosks in their stores. In a quest to make the in-store customer experience seamless, more efficient, and rewarding, Rent the Runway is tapping iOS-based scanners and kiosks. With these kiosks, customers can quickly pick up and drop off orders and exchange clothing on the spot.

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These Were the Top Retail Stories of 2022

VMS

The palm images, after being entered in a kiosk at the 65 locations, link shoppers’ palms to payment cards. The initial plan is to drop these package-carrying drones into the backyards of residents in Lockeford, Calif. or two Covid-dominated years, a lack of dockworkers left ships unloaded and retail warehouses empty.