Retail TouchPoints

JUNE 25, 2024

The revised FLX Rewards program will include three tiers: Xtra Savings: Members can redeem points ( 100 points per $1 spent) for FLX Cash, providing discounts of $5, $10 or $20 off, and gain access to member-exclusive discounts and offers; Xtra Access: Exclusive member opportunities such as sneaker Launch Reservations that put members first in line (..)

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Drop-Shipping Planning Shipping Returns 255

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. Retailers across the U.S.

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Returns Merchant Services Drop-Shipping Consumer 326

Retail TouchPoints

NOVEMBER 3, 2020

Retailers that buy a bit more selectively can put less product in the store, and hold back more for direct-to-consumer (DTC) fulfillment. RTP: Even with a longer holiday season, we keep hearing about the potential for delayed deliveries and fulfillment challenges. Keith Jelinek. What can the retailer learn from and improve?

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Drop-Shipping Merchant Services Fulfillment Shipping 194

Retail TouchPoints

NOVEMBER 4, 2021

In the last decade, there has been 5X higher growth in debit card volume than credit cards, and in the previous year or two, spending on credit cards dropped 50%.”. Consumers want to avoid a situation where they’re hunting around for a product in-store and waiting in long lines in this pandemic-type environment.

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Consumer Merchant Services Payment Services Drop-Shipping 261

Retail TouchPoints

JUNE 16, 2020

More than 200 in-person return drop-off locations are operating again at retailers including Paper Source and Cost Plus World Market. Happy Returns had closed its 700+ -store Return Bar network in March due to COVID-19, but the company has reopened this portion with new contactless customer interaction processes.

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Returns Drop-Shipping Store Operations Shipping 175

Retail TouchPoints

JANUARY 3, 2024

Pitney Bowes and PackageHub have debuted a no-box, no-label returns drop-off network at nearly 1,000 locations nationwide, with the promise of hundreds more launching soon. With the launch of this network with our partner PackageHub, we have access to their network of premium drop-off locations across the U.S.”

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Returns Drop-Shipping Merchant Services Fulfillment 144

Retail TouchPoints

AUGUST 16, 2021

This was rendered possible as retailers and brands offered low-cost shipping, unlimited holding periods and easy returns. Whether it takes the form of prepaid return labels, easy return drop-off locations or returns packaging, the consumer expects to be able to send back inventory — for whatever reason or no reason at all.

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Returns Drop-Shipping Consumer Management 335

Retail TouchPoints

JULY 3, 2024

So we quietly started to sell cribs and strollers and all of this other marketplace product that we don’t take ownership of, that’s then drop-shipped from other vendors.” As we have surveyed our customers, they’ve told us to ‘sell us more and tell us more.’ How do we think about ourselves?

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Drop-Shipping Shipping Shopping Marketing 261

Retail TouchPoints

SEPTEMBER 22, 2022

There’s also the hidden cost around omnichannel operations. After a couple of years of getting really scrappy to leverage the store in new and creative ways, particularly around fulfillment, retailers are looking to figure out how to automate and create scale. But the hidden costs will be around the store and marketing.

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Promotions Fulfillment Inventory Management Drop-Shipping 246

Inside Retail

DECEMBER 8, 2021

For applications like warehousing, fulfillment, inventory, store operations, shipping and receiving, the need to maintain rapid, accurate and seamless data capture to provide real-time visibility is essential. It has been tested to sustain multiple drops of up to 1.8

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Drop-Shipping Outdoor Fulfillment Shipping 130

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

In an industry where traditional store-based retailing is still predominant, manufacturers are coping with the changing dynamics of consumer behaviors, business models; and automation. New Look Stores. Emphasizing micro-fulfillment & smart delivery. The race for Prime CX is the new battleground.

Retail Trends 111

Retail Trends Consumer Payment Services Fulfillment 111

Retail Next

OCTOBER 1, 2019

Here are three of the company’s practices you can mimic, and a couple that are best to drop. If they want to communicate with a person, doing that is as easy as answering a few questions from drop-down menus, then choosing the preferred method of contact. DROP: Alleged Poor Treatment of Workers.

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Drop-Shipping Shipping Fulfillment Consumer 52

Retail TouchPoints

AUGUST 23, 2023

Canada Goose’s Toronto store gives shoppers an idea of what it might be like to visit Antarctica by inviting shoppers to travel through a virtual snowstorm, a cold room that reaches -12°C (about 10°F), and a virtual mountain pass via an interactive floor that simulates ice cracking underfoot.

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Visual Merchandising Drop-Shipping Consumer Shopping 243