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Real-Time Inventory and Search Integration: The Backbone of Next-Level Ecommerce

Retail TouchPoints

Moreover, customers are paying attention to delivery details (particularly during the holiday season) and will abandon a transaction if fulfillment parameters are unacceptable. Furthermore, the integration of inventory visibility and search reduces the likelihood of stockouts and overselling while enabling seamless cross-channel fulfillment.

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Omnichannel Fulfillment, BNPL and Social Commerce Contributed to Holiday 2021’s Digital Success

Retail TouchPoints

The early-season surge can be attributed to shoppers’ awareness of potential shipping delays , which also made omnichannel fulfillment a winning solution during that final rush: stores with curbside or in-store pickup options captured 62% of global sales during the Dec. 18 and Dec. 18-31 window. “In

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How retailers are protecting margins and profits amid economic uncertainty

Inside Retail

Clinton Cahn, CEO of The Reject Shop, noted that there has been a rise in demand for everyday essential items, whereas its discretionary range showed a drop-off in demand, which affected margins. That wasnt helped by shrink in-store, particularly consumables, reaching an all-time high.

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Michaels Prepares Marketplace Offering to Offer More Than ‘Just Coupons and Discounts’

Retail TouchPoints

The retailer also is currently seeking third-party solution providers in areas including payment processors, order management and shipping and fulfillment. The Michaels Marketplace will be invite-only and aimed at “high-volume sellers of components, tools or craft materials,” according to an announcement on the company’s website.

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Inside Walmart’s Expanding Last Mile Strategy: Employee Empowerment, Automation and Sustainability

Retail TouchPoints

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy.

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Treat Returns as a Competitive Advantage that Increases Customer Lifetime Value

Retail TouchPoints

Worst of all, for all the added costs retailers take on to fulfill returns, shoppers still are unhappy after going through a hassle-filled reverse logistics process. Similar to how Amazon Prime has made fast, free shipping an expected part of ecommerce, customers seek return processes that are equally stress-free and easy to complete.

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Turn Tricky Market Conditions into Revenue-Increasing Opportunities

Retail TouchPoints

It’s essential to have the proper fulfillment and inventory flows in place to protect your brand from overselling, late shipments and other costly mishaps. Drop shipping and print-on-demand are good options for smaller stores to avoid inventory issues. Make customer service a priority.