Retail TouchPoints

OCTOBER 3, 2023

By my recollection, the world of flexible fulfillment hit an inflection point about 15 years ago. It was at that point that putting the technology and operations in place to fulfill from an increasingly complex supply chain network embarked upon its next frontier. Checking inventory in a local store but not placing an order?

Fulfillment 286

Fulfillment Drop-Shipping Shipping Markdowns 286

Retail TouchPoints

AUGUST 22, 2024

I got a view of everything around Sephora; I got to see what it was like to do digital marketing, the ecommerce business, the forecasting and planning business,” Turley said in an interview with Retail TouchPoints. “I We’ve also made sure our site and in-store inventory are real-time, and that convenience is part of all our marketing stories.

Fulfillment 276

Fulfillment Drop-Shipping Shipping Customer Experience 276

Retail TouchPoints

JULY 26, 2023

Retailers can no longer turn a blind eye to the reality that today’s increasingly online shoppers are savvier than ever and quick to make snap judgements about brands for as little as delayed shipping. Data-heavy, complex operations hamper efforts to deliver positive customer service interactions, address errors and fulfill orders accurately.

Fulfillment 240

Fulfillment Drop-Shipping Shipping Customer Retention 240

Retail TouchPoints

MARCH 10, 2021

Fulfillment was a key driver during the ecommerce-driven final quarter of 2020. Amazon in particular invested more than $60 billion in shipping alone in 2020, helping it maintain blazing fast delivery times, but O’Shea believes its lack of a significant physical store footprint will cause it to lag behind the competition to some degree.

Fulfillment 278

Fulfillment Drop-Shipping Apparel Shipping 278

Retail TouchPoints

FEBRUARY 3, 2023

The new year is here; however, the market challenges of 2022 didn’t evaporate with the turning of the calendar. The good news is that retailers can use this time of market instability to double down on their online stores. Drop shipping and print-on-demand are good options for smaller stores to avoid inventory issues.

Merchant Services 286

Merchant Services Payment Services Marketing Drop-Shipping 286

Retail Bound

APRIL 13, 2024

One of the topics that consistently comes up in the retail world is the logistics of shipping. From the manufacturers to the distributors, to your retail store – there are many factors and unexpected costs to consider during the shipping process that can be often overlooked. Choose a model that can scale with your growth trajectory.

Drop-Shipping 98

Drop-Shipping Shipping Merchant Services Payment Services 98

Retail TouchPoints

DECEMBER 26, 2022

online shoppers expect free two- to three-day shipping.”. Single- or even two-warehouse fulfillment approaches force brands to choose between 1. Paying exorbitant prices for unprofitable next-day or second-day air shipping or 2. Paying exorbitant prices for unprofitable next-day or second-day air shipping or 2.

Fulfillment 162

Fulfillment Drop-Shipping Shipping Inventory Management 162

Retail TouchPoints

MARCH 24, 2022

Consumers are Split Between Home Pickup and Carrier Drop-off. As a result, drop-off (at a carrier or retail location) became the preferred returns method for 67% of consumers, according to our BOXpoll surveys. The Post Office Increases its Popularity as a Returns Drop-off Destination. consumers love the USPS.

Returns 312

Returns Drop-Shipping Merchant Services Shipping 312

Retail TouchPoints

FEBRUARY 6, 2025

Distance and concerns like shipping complexity become an afterthought, and platforms are increasingly setting a high bar for reputable merchants that can fulfill products in a timely manner. Adding an entire shopping ecosystem on top of social platforms only increases the amount of collected consumer data.

Merchant Services 179

Merchant Services Payment Services Social Commerce Shopping 179

Retail TouchPoints

MARCH 30, 2022

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy.

Fulfillment 298

Fulfillment Drop-Shipping Supply Chain Management Grocer 298

Retail TouchPoints

AUGUST 24, 2023

The deal coincides with the wide launch of CommentSold’s drop shipping capabilities, creating an end-to-end platform for direct-to-consumer (DTC) sales. “I These sites will automatically feature seller-curated drop ship items as ecommerce listings.

Drop-Shipping 245

Drop-Shipping Shipping Fulfillment Management 245

Retail TouchPoints

SEPTEMBER 2, 2022

Pinduoduo has made its most aggressive move yet into non-Chinese markets with the Sept. Temu’s site shows average shipping times to most of the U.S. Both of Pinduoduo’s larger rivals already have several channels for tapping global markets. While GlobalData forecasts that the Chinese ecommerce market will reach $3.3

Drop-Shipping 311

Drop-Shipping Jewelry Apparel Shipping 311

Inside Retail

APRIL 1, 2025

Clinton Cahn, CEO of The Reject Shop, noted that there has been a rise in demand for everyday essential items, whereas its discretionary range showed a drop-off in demand, which affected margins. Landlords are not coming to reality with where the market is at the moment.

Promotions 130

Promotions Finance Markdowns Drop-Shipping 130

Retail TouchPoints

FEBRUARY 21, 2024

This presents a dual shipping dilemma for businesses: how can they keep shipping costs on the business low, while also offering customer-friendly return policies? This means that when ecommerce retailers can’t provide the peace of mind that clear return shipping policies can offer, customers will take their money and run.

Shipping 280

Shipping Drop-Shipping Returns Comparison Shopping 280

Retail TouchPoints

JANUARY 10, 2023

In addition, excess inventory can also tie up capital that could be used for other purposes, such as investing in marketing or other growth initiatives. Sellers are also setting up independent stores on platforms that can help automate the selling process and enable sellers to connect their stores to a broader range of marketing channels.

Payment Services 287

Payment Services Drop-Shipping Fulfillment Shipping 287

Retail TouchPoints

JULY 26, 2022

In 2020 and 2021, customer loyalty saw a huge shift to convenience and safety as consumers demanded a frictionless experience – often buying online from home and having the order fulfilled in or from the store. Up to 60% of digital orders are now influenced by the store – whether demand is generated or fulfilled.

Drop-Shipping 306

Drop-Shipping Fulfillment Consumer Shipping 306

Retail TouchPoints

DECEMBER 28, 2022

A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns processes. The ever-changing retail market has made automation a necessity. Every business has its own set of challenges and methods of addressing them. Sophisticated Automation.

Management 279

Management Fulfillment Drop-Shipping Employee Engagement 279

Retail TouchPoints

DECEMBER 8, 2023

How do these brands turn around these drops so quickly? While you may not be shipping products worldwide, the benefit of an international company is its extensive network of suppliers, sourcing and tools. Additionally, a proven track record of successful products (especially with a quick-turn drop) is essential.

Drop-Shipping 264

Drop-Shipping Apparel Accounting Shipping 264

Retail TouchPoints

JUNE 15, 2021

Being able to spot increases in demand in a channel and a geographic region (either through POS data, online analytics or social and marketing sources) will enable retailers to respond faster, not just in moving inventory within their network but all the way through to manufacturing and demand planning. Profitably Managing Returns.

Drop-Shipping 257

Drop-Shipping Fulfillment Returns Consumer 257

Retail TouchPoints

FEBRUARY 4, 2022

Fellow tech behemoth Meta, formerly known as Facebook, made headlines for its stock’s 27% dive after its Q4 earnings were announced — the biggest single day drop in value in the U.S. stock market’s history. search ad market increased to 19% in 2021, up from 13.3% Since 2018 in the U.S., For example, Amazon’s piece of the U.S.

Advertising 264

Advertising Drop-Shipping Fulfillment Shipping 264

Retail TouchPoints

APRIL 27, 2023

Smarter Shipping Options Transport is a large component of the ecommerce footprint. They require extra effort from customers, cost companies return shipping fees and increase the returned item’s carbon footprint. Gonzalo Pascual serves as the International VP of Sales and Marketing at ClearSale.

Drop-Shipping 289

Drop-Shipping Returns Shipping Consumer 289

Retail TouchPoints

AUGUST 22, 2022

And because we’re marketing to a different consumer, we open up our customers to their brands. The brands are able to drive sales, move the [off-price] inventory and introduce [those customers] into full-price because [we enable] the brand to market to them directly. The Goal: Disrupt the Online Value Shopping Market.

Fulfillment 246

Fulfillment Drop-Shipping Shopping Consumer 246

Retail TouchPoints

NOVEMBER 3, 2020

Retailers that buy a bit more selectively can put less product in the store, and hold back more for direct-to-consumer (DTC) fulfillment. RTP: Even with a longer holiday season, we keep hearing about the potential for delayed deliveries and fulfillment challenges. The worst thing you can do is take the order and not be able to ship it.

Drop-Shipping 200

Drop-Shipping Merchant Services Fulfillment Shipping 200

Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. . Stand Out Beyond Free Shipping .

Drop-Shipping 243

Drop-Shipping Shipping Outdoor Customer Retention 243

Retail TouchPoints

AUGUST 24, 2020

One of the more jaw-dropping retail statistics of the past few months is the more than 400% increase in Walmart shopping app downloads. They have plenty of room to offer great discounts, and will be more confident about their shipping guarantees as well. Target and other big box stores experienced triple-digit jumps as well. .

Comparison Shopping 260

Comparison Shopping Drop-Shipping Fulfillment Planning 260

Retail TouchPoints

OCTOBER 17, 2023

Its current business model is based on owning very little inventory and relying on its suppliers to drop-ship orders to customers. We saw an opportunity to take the things that are good and drop those that aren’t so good, and we wanted to rebrand to accurately describe who we are.

Drop-Shipping 278

Drop-Shipping Outdoor Shipping Checkout 278

Retail TouchPoints

JUNE 25, 2024

The revised FLX Rewards program will include three tiers: Xtra Savings: Members can redeem points ( 100 points per $1 spent) for FLX Cash, providing discounts of $5, $10 or $20 off, and gain access to member-exclusive discounts and offers; Xtra Access: Exclusive member opportunities such as sneaker Launch Reservations that put members first in line (..)

Drop-Shipping 258

Drop-Shipping Planning Shipping Returns 258

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. Retailers across the U.S.

Returns 328

Returns Merchant Services Drop-Shipping Consumer 328

Retail TouchPoints

AUGUST 7, 2023

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. The trade-off is long shipping times, another thing Wish is working hard to improve.

Merchant Services 245

Merchant Services Drop-Shipping Shipping Payment Services 245

Retail TouchPoints

OCTOBER 26, 2022

“It was a really exciting high-growth time in India’s ecommerce journey, and it was a fantastic, enormous learning experience for me in ecommerce, supply chain, merchandising, digital marketing, all of that, but I hit a midlife crisis,” Pany said in an interview with Retail TouchPoints. “I The Democratization of Distribution.

Drop-Shipping 287

Drop-Shipping Merchant Services Shipping Wholesale 287

Retail TouchPoints

APRIL 28, 2022

There is no doubt that customers value convenience over sustainability, which is why same-day shipping remains a popular delivery option along with the increasing rate of returns in ecommerce. Repairing old products, as well as reusing and reselling in secondary markets, can help reduce landfill waste and fossil consumption.

Planning 246

Planning Drop-Shipping Supply Chain Management Returns 246

Retail TouchPoints

APRIL 3, 2024

This can include options like in-store returns for online purchases, box-free returns at specific drop-off locations or even home pickup services; Simplify the returns process: U.S. Consider offering a printable, pre-paid return shipping label or even a QR code that customers can use at drop-off locations without needing to print anything.

Returns 249

Returns Drop-Shipping Shipping Consumer 249

Retail TouchPoints

NOVEMBER 4, 2021

In a way this isn’t completely new; installment payments and layaway have been a thing in the past, but the way [BNPL] is being marketed and showcased and integrated across these ecommerce sites makes it come off as something net new,” said Pandya. And it’s resonated with a lot of consumers, especially younger consumers.

Consumer 264

Consumer Merchant Services Payment Services Drop-Shipping 264

Retail TouchPoints

MARCH 2, 2022

Some retailers lament the woes of Amazon and other marketplaces cutting into their sales, profit, market share and valuation. Level 2 — Dropship: Drop shipping adds third-party products without the need to physically or financially carry the products.

Drop-Shipping 246

Drop-Shipping Shipping Specialty Retailers Management 246

Retail TouchPoints

JULY 3, 2023

If you asked our CEO pre-pandemic who we were, he would say we are a marketing and entertainment company that happens to sell shoes ,” said Jenna Flateman Posner, Chief Digital Officer (CDO) at Snipes in an interview with Retail TouchPoints. “We market, we had the autonomy to redefine our go-to-market strategy.”

Management 278

Management Payment Services Drop-Shipping Marketing 278

Retail TouchPoints

JUNE 16, 2020

More than 200 in-person return drop-off locations are operating again at retailers including Paper Source and Cost Plus World Market. Instead of handing returned items to store associates for processing, shoppers now bag items themselves, depositing the sealed bags into Happy Returns reusable totes for aggregated shipping.

Returns 179

Returns Drop-Shipping Store Operations Shipping 179

Retail TouchPoints

DECEMBER 23, 2022

Forrester also notes that over the past few years, retailers focused heavily on their ecommerce business and in-store fulfillment; as a result, they found out the hard way that their legacy and outdated technology stack impacted their agility and ability to respond to changing consumer behavior.

Drop-Shipping 261

Drop-Shipping Shipping Management Accounting 261