Retail TouchPoints

NOVEMBER 9, 2021

Labor shortages, stressed supply chains and a major emphasis on ecommerce have turned fulfillment into one of the biggest challenges retailers will face in the 2021 holiday season. With so much at stake, retailers must get fulfillment right or risk being left behind. Store-Based Fulfillment Is Key, but the Right Tools Must Be in Place.

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Retail TouchPoints

JULY 26, 2023

Retailers can no longer turn a blind eye to the reality that today’s increasingly online shoppers are savvier than ever and quick to make snap judgements about brands for as little as delayed shipping. Data-heavy, complex operations hamper efforts to deliver positive customer service interactions, address errors and fulfill orders accurately.

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Retail TouchPoints

JANUARY 14, 2022

The early-season surge can be attributed to shoppers’ awareness of potential shipping delays , which also made omnichannel fulfillment a winning solution during that final rush: stores with curbside or in-store pickup options captured 62% of global sales during the Dec. 18 and Dec. 18-31 window. “In

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Retail TouchPoints

DECEMBER 28, 2022

A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns processes. Hence the undeniable need for robust warehouse management technologies that are future-focused and effortlessly scalable. Sophisticated Automation. System Automation.

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Retail TouchPoints

JANUARY 27, 2022

The updated Dynamics 365 Intelligent Order Management tool is designed to help brands access new information and capabilities to better fulfill, ship and service customer orders. The solution is expected to launch in the second half of 2022.

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Retail Bound

APRIL 13, 2024

One of the topics that consistently comes up in the retail world is the logistics of shipping. From the manufacturers to the distributors, to your retail store – there are many factors and unexpected costs to consider during the shipping process that can be often overlooked. Choose a model that can scale with your growth trajectory.

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Retail TouchPoints

DECEMBER 26, 2022

online shoppers expect free two- to three-day shipping.”. Single- or even two-warehouse fulfillment approaches force brands to choose between 1. Paying exorbitant prices for unprofitable next-day or second-day air shipping or 2. Paying exorbitant prices for unprofitable next-day or second-day air shipping or 2.

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Inside Retail

SEPTEMBER 1, 2024

As economic pressures persist and competition increases, customer expectations for shipping and delivery grow. Shippit’s latest State of Shipping Report for 2024 offers a comprehensive look into current trends and challenges facing retailers, shedding light on how businesses can adapt and thrive in this dynamic environment.

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Retail TouchPoints

MARCH 24, 2022

Consumers are Split Between Home Pickup and Carrier Drop-off. As a result, drop-off (at a carrier or retail location) became the preferred returns method for 67% of consumers, according to our BOXpoll surveys. The Post Office Increases its Popularity as a Returns Drop-off Destination. consumers love the USPS.

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Retail TouchPoints

APRIL 29, 2022

Worst of all, for all the added costs retailers take on to fulfill returns, shoppers still are unhappy after going through a hassle-filled reverse logistics process. Similar to how Amazon Prime has made fast, free shipping an expected part of ecommerce, customers seek return processes that are equally stress-free and easy to complete.

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Retail TouchPoints

AUGUST 24, 2023

The deal coincides with the wide launch of CommentSold’s drop shipping capabilities, creating an end-to-end platform for direct-to-consumer (DTC) sales. “I These sites will automatically feature seller-curated drop ship items as ecommerce listings. Financial details of the acquisition were not available.

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Retail TouchPoints

MARCH 30, 2022

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy.

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Retail TouchPoints

OCTOBER 11, 2021

The retailer also is currently seeking third-party solution providers in areas including payment processors, order management and shipping and fulfillment.

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Retail TouchPoints

JULY 3, 2023

The retailer has been developing its product description pages (PDPs) using generative AI tools for the past seven months, and these solutions have proven particularly useful for a company with regular product drops. Order Management Upgrades Put Shoppers in Control Flexibility is another important part of operations.

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Retail TouchPoints

JUNE 2, 2021

“That is a challenge in itself, but then within just a few short weeks we had COVID and then four weeks later we’re shipping from stores.”. GNC used the Verint Experience Manager to help collect customer data through digital feedback, and merge it with other information from its Salesforce CRM platform.

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Inside Retail

OCTOBER 17, 2023

Great product diversity, changing consumer demands, and the expansion of e-commerce have turned inventory management into a major pain point for retailers. Poor inventory management results in overstocking and under-stocking, impaired cash flow, and losses from theft and spoilage. Here are some reasons why: 1.

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Retail TouchPoints

FEBRUARY 25, 2022

RFID-ticketed products are not yet required for drop-ship suppliers. FineLine Technologies is working with vendors that RFID source-tag at their factories, Davidson reported, and that now use the technology for automated outbound shipment verification and automatic advance shipping notification generation.

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Retail TouchPoints

JULY 13, 2023

However, with retailers feeling more pressure to streamline omnichannel fulfillment, supply chain visibility has risen to the top of the priority list. RFID is the killer app for this for most products, and this can be augmented by the use of computervision.” Adoption also is rising because prices are dropping.

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Retail TouchPoints

JANUARY 10, 2023

Consumers can attach prepaid shipping labels to their returns or send a shipping QR code directly to their “Dasher” via the DoorDash app. Dashers will send confirmation photos to consumers when they drop off the items at the designated store. “We

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Inside Retail

MARCH 17, 2022

Unified commerce is the new holy grail for retailers, promising previously unheard-of levels of customer insights and control over all elements of sales and inventory management. Smarter inventory management enabled by unified commerce allows stores to resell the item or return it to the warehouse. Endless aisle.

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Retail TouchPoints

JUNE 15, 2021

One key challenge that retailers must address is making sure they know where product is in their business before they promise it to consumers or store managers. Delivering on Promise and Your Fulfillment Options. Many retailers are struggling to make the plethora of new fulfillment options profitable. Know Where Your Product is.

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Retail TouchPoints

JANUARY 10, 2023

Having a diversified sales channel can also help sellers to better manage their inventory levels. Opening a clear channel for communication between sellers and their suppliers ensures a seamless order fulfillment process, thus decreasing backorder and supply chain frustrations. 3: Streamline communication with suppliers.

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Payment Services Drop-Shipping Fulfillment Shipping 282

Retail TouchPoints

FEBRUARY 3, 2023

It’s essential to have the proper fulfillment and inventory flows in place to protect your brand from overselling, late shipments and other costly mishaps. Drop shipping and print-on-demand are good options for smaller stores to avoid inventory issues. The key is to be prepared, smart and strategic, and focus on customers.

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Retail TouchPoints

DECEMBER 8, 2023

How do these brands turn around these drops so quickly? While you may not be shipping products worldwide, the benefit of an international company is its extensive network of suppliers, sourcing and tools. Additionally, a proven track record of successful products (especially with a quick-turn drop) is essential.

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Retail TouchPoints

APRIL 28, 2022

There is no doubt that customers value convenience over sustainability, which is why same-day shipping remains a popular delivery option along with the increasing rate of returns in ecommerce. Simplifying warehousing with automation and inventory serialization to optimize merchandise management prevents misplacement or loss.

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Retail TouchPoints

APRIL 12, 2022

Specific robotic use cases will continue to be redefined as the cost of manufacturing drops and the reliability and capabilities of the technology improve. Shipping capacity will continue to be constrained, and most packages will be delivered in two to three days to manage costs, but you’ll have easy choices for faster delivery.

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Inside Retail

NOVEMBER 17, 2021

The capping of incoming flights has put significant pressure on shipping and container costs are escalating up to four times their usual rates. If your Order Management System (OMS) is flexible, you can and probably should make short-term changes to account for your biggest season. Secure your shipping. Organise your stores.

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Retail TouchPoints

APRIL 27, 2023

However, one sustainable investment management firm’s data indicates that ecommerce can generate 17% less greenhouse gas emissions than brick and mortar retail shopping, and other studies report similar ecommerce advantages. Smarter Shipping Options Transport is a large component of the ecommerce footprint.

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Wiser

JUNE 5, 2023

As a small business owner, managing supply chain issues is nothing new. Fortunately, there are several strategies that you can use to ensure that your supply chain is managed properly and efficiently. It also includes managing returns from customers who may be unhappy with their purchases or have received damaged items.

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Management Drop-Shipping Shipping Supply Chain Management 147

Retail TouchPoints

DECEMBER 23, 2022

Forrester predicts retailers, which are already facing operational and supply chain challenges, will react to the uncertainty in 2023 by shifting to managing rising costs by rolling back offers such as free returns or delivery, and investing in optimization technologies such as order management systems.

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Retail TouchPoints

MARCH 2, 2022

Level 1 — 1st Party Ecommerce: At this level, the site operator sources products, negotiates purchase contracts, merchandises, carries the inventory (physically and financially), determines pricing, ships products and handles the logistics and returns on its own. VTEX, Spryker and Ultra Commerce are examples of full stack vendors.

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Retail TouchPoints

APRIL 3, 2024

This can include options like in-store returns for online purchases, box-free returns at specific drop-off locations or even home pickup services; Simplify the returns process: U.S. Consider offering a printable, pre-paid return shipping label or even a QR code that customers can use at drop-off locations without needing to print anything.

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Returns Drop-Shipping Shipping Consumer 246

Retail TouchPoints

NOVEMBER 3, 2020

Retailers, particularly those in the apparel, footwear and soft goods verticals, have an opportunity to turn the lemons from COVID-19 into lemonade, according to Keith Jelinek and Richard Maicki, Managing Directors in the Performance Improvement Practice of Berkeley Research Group (BRG). Keith Jelinek.

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Retail TouchPoints

NOVEMBER 4, 2021

In the last decade, there has been 5X higher growth in debit card volume than credit cards, and in the previous year or two, spending on credit cards dropped 50%.”. Consumers Look to Curbside to Secure the Goods and Save $$$. 22 and 23, which would be a new record.

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Retail TouchPoints

JUNE 1, 2021

Most retailers manage this through some form of seller vetting process. However, these dangers can be managed. You can have your cake and eat it too as far as managing quality and brand relevance, without sacrificing control in an unacceptable way.”. Another way to mitigate risk is to have a feedback loop in place.

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Retail TouchPoints

AUGUST 24, 2020

One of the more jaw-dropping retail statistics of the past few months is the more than 400% increase in Walmart shopping app downloads. They have plenty of room to offer great discounts, and will be more confident about their shipping guarantees as well. Target and other big box stores experienced triple-digit jumps as well. .

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Inside Retail

MARCH 24, 2024

ShipStation, a global leading provider of shipping software solutions, has announced its continued investment in the Australian market. These enhancements include the introduction of checkout rates, shipping strategies, auto-split, ODBC support and custom labels.

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