Retail TouchPoints
JUNE 7, 2023
Wherever they shop, members of Gen Z are looking for a friction-free customer journey: 46% rate quick and easy checkouts as the most important factor in their shopping experience, followed closely by fast shipping ( 45% ). Free returns, at 31% , and quick/helpful customer service, at 27% , also are vital elements.
Retail Focus
MARCH 25, 2025
Retailers face mounting expenses throughout supply chains, from manufacturing to shipping fees. A store that previously sold shoes for $50 may now charge $65 in order to maintain the same profit margin. Customers lose brand loyalty as they choose retail brands or discount options. ” Factory orders also stay closer to home.
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Retail TouchPoints
AUGUST 27, 2024
Customers are changing where they shop, increasingly choosing discount stores and comparing prices online compared to previous seasons,” said Peter Ramer, Consumer Products Senior Analyst at RSM U.S. Buyers across income levels are choosing to trade down, purchasing less expensive store brands and online options.
Retail TouchPoints
JANUARY 5, 2023
Instead, there is an increasing focus on delivering more value for consumers, which can include other cost-reducing methods such as strategic discounts, targeted shipping offers, and rewards or cashback on purchases. It doesn’t necessarily mean the amount on the price tag.
Retail Gazette
FEBRUARY 6, 2024
Asos and Boohoo have ramped up nearshoring in light of the ongoing attacks on container ships on the Red Sea and Suez Canal routes. Boohoo has so far declined to comment further.
Inside Retail
FEBRUARY 16, 2022
“[However,] we believe the discount variety sector presents a significant opportunity for growth over the medium to long term.” ” During the half, the company increased its retail prices on selected products to counter rising international shipping costs which were five times higher than pre-Covid levels.
Inside Retail
DECEMBER 13, 2023
Shein’s low prices — US$5 t-shirts and US$10 sweaters — also draw shoppers who might have otherwise shopped at clothing discount stores. Shipping can still take up to two weeks, depending on the product and a shopper’s location.
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