Retail TouchPoints

JUNE 7, 2023

Free returns, at 31% , and quick/helpful customer service, at 27% , also are vital elements. Wherever they shop, members of Gen Z are looking for a friction-free customer journey: 46% rate quick and easy checkouts as the most important factor in their shopping experience, followed closely by fast shipping ( 45% ).

Discount Store 289

Discount Store Shopping ATS Payment Services 289

Retail TouchPoints

JULY 8, 2021

consumers to return to some version of normalcy, global sentiment is still mixed, according to Kantar’s Wave 9 survey of more than 10,000 people across 20 countries. Anxiety rates undoubtedly influence consumer behaviors, especially shoppers’ willingness to return to large physical spaces such as malls.

Payment Services 290

Payment Services Consumer Shopping Returns 290

Retail TouchPoints

APRIL 5, 2022

This category includes discount stores, mass merchants (“big box stores”) and businesses focused on specialty hardlines. According to the NRF , the total rate of returns in 2021 was just over 16% — up 6 percentage points from 2020 — and the online portion accounted for almost 21% , or about $218 billion.

Merchant Services 272

Merchant Services Beauty and Health Returns Consumer 272

Mass Relators

DECEMBER 13, 2021

Thanks to skillful executive leadership and the heroic efforts of frontline personnel, the nation’s food, drug and discount stores can look with satisfaction at a time when they fulfilled their role as businesses that meet essential needs of consumers. They can’t, however, afford to let their guard down.

Discount Store 52

Discount Store Fulfillment Consumer Returns 52

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2020

While Department stores are the ones to get the highest traffic during Valentine’s Day (36%), followed by discount stores and online shopping (32%), specialty stores are expected to grab 19% of shoppers, whereas local small stores stand at 15% followed by clothing stores and jewelry shops tied at par with 11% of intentions.

Jewelry 52

Jewelry Point of Sale Specialty Store Inventory Management 52

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2020

While Department stores are the ones to get the highest traffic during Valentine’s Day (36%), followed by discount stores and online shopping (32%), specialty stores are expected to grab 19% of shoppers, whereas local small stores stand at 15% followed by clothing stores and jewelry shops tied at par with 11% of intentions.

Jewelry 52

Jewelry Specialty Store Point of Sale Inventory Management 52

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2020

While Department stores are the ones to get the highest traffic during Valentine’s Day (36%), followed by discount stores and online shopping (32%), specialty stores are expected to grab 19% of shoppers, whereas local small stores stand at 15% followed by clothing stores and jewelry shops tied at par with 11% of intentions.

Jewelry 40

Jewelry Specialty Store Point of Sale Inventory Management 40