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As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years, personal finance concerns are high on their list of worries. Free returns, at 31% , and quick/helpful customer service, at 27% , also are vital elements.
He quits after 10 years with the European retailer, which owns discountingstores under the Pepco, Poundland and Dealz brands across the continent, including seven as chief executive and launching the company on the Warsaw Stock Exchange last year.
eCommerce returns. The volume of returns are increasing and retailers are struggling to figure out how to manage the cost of those returns. It can cost a retailer between $10 to $20 per order to process a return and this cost does not include shipping. Source: eMarketer. Consumer financial challenges. Source: Bloomberg.
However, worries about inflation persist, with 90 per cent concerned that the rising cost of everyday items will negatively impact their household finances. Consequently, some shoppers are already seeking out value in the purchases they make, as discountstores saw a 29.3 Consumer card spending grew 13.3 per cent and -53.0
When you look at the retail sector it tends to be the top of the market, luxury retailers and the lower end of the market, discountstores that perform the best. Dollar General plans to open more than 1,000 stores this year and Dollar Tree plans to open as many as 650 stores this year. Returns made in store are also free.
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