Retail TouchPoints

NOVEMBER 13, 2024

Shoppers would park on one side, entering the mall and passing smaller shops on their way to the large department stores. His portfolio of work represents all corners of the globe and a spectrum of retail-driven product types, including retail stores, department stores, shopping centers, master planning, and mixed-use developments.

Department Stores 262

Department Stores Customer Experience Shopping Consumer 262

Inside Retail

JULY 23, 2024

The long-anticipated deal between Saks Fifth Avenue and Neiman Marcus could create the ultimate department store behemoth at a time when legacy players are facing increased competition from luxury e-commerce companies and a new generation of high-end brands blending premium products with immersive experiences. billion deal.

Department Stores 130

Department Stores Specialty Retailers Wholesale Shopping 130

Retail TouchPoints

JANUARY 20, 2025

Department stores may face large amounts of packaging materials, unsold goods and returned items, while ecommerce retailers often deal with higher volumes of cardboard boxes, bubble wrap and plastic packaging.

Management 312

Management Returns Department Stores Merchandise Store 312

Retail TouchPoints

JANUARY 29, 2025

The San Bernardino facility is one of 15 EFCs and distribution centers, and the closing stores represent approximately 2.3% Like other department stores, Kohls has had trouble adjusting to changes in consumer shopping patterns. of Kohls 1,150 locations. Net sales for the retailers Q3 2024, which ended Nov. 2, 2024, declined 8.8%

Department Stores 179

Department Stores Fulfillment Location Consumer 179

Inside Retail

JANUARY 9, 2025

The consensus within the retail industry is that Nordstroms partnership deal with the Mexican retail group will improve the department store retailers chances of thriving at a time when many legacy players, like Macys, are struggling to survive. However, long-term success for Nordstrom wont come without further changes.

Department Stores 130

Department Stores Boutique Store Operations Promotions 130

Retail TouchPoints

APRIL 3, 2025

When retailers closed stores, however, online sales in a given area decreased by 11.5%, with some categories including home (32.2%) and department stores (26.1%) seeing even greater declines. Emerging retailers saw even greater gains, of 13.9%.

Department Stores 147

Department Stores Consumer Location Planning 147

Inside Retail

MAY 22, 2022

First quarter results for calendar year 2022 are in for the three biggest Korean department store retailers, and the numbers are encouraging. Shinsegae, Lotte, and Hyundai account for the top nine department stores in the country (coming in at number 10 is Galleria’s high-end flagship in Seoul). trillion KRW ($2.1

Department Stores 130

Department Stores Apparel Specialty Store Wholesale 130

Retail TouchPoints

MARCH 26, 2025

FedEx Faces Off Against Amazon, UPS The inclusion of Kohls as a dropoff site for the new FedEx program comes as the department store retailer, which has had a long-time partnership with Amazon to accept returns in its stores, has reportedly stopped accepting them in some locations.

Returns 162

Returns Location Department Stores Customer Experience 162

Retail TouchPoints

JANUARY 2, 2025

Alibaba had sold its Intime chain of department stores in December 2024 at a shareholder loss of $1.3 Alibaba plans to sell its stake to private equity firm DCP Capital even though the asset disposal will lead to a $1.8 billion loss for its shareholders.

Department Stores 162

Department Stores Planning Shopping Store Operations 162

Inside Retail

DECEMBER 5, 2023

When Laura Peden was growing up in the 1970s, department stores were a special place. Decades later, she still vividly remembers how she and her grandmother would travel into Myer’s city store at Christmas to see the “insanely fascinating” windows. The department store was no longer the star attraction.

Department Stores 130

Department Stores Fashion Accounting Shopping 130

Inside Retail

JUNE 24, 2024

Central’s acquisition move is not unusual,” Selvane Mohandas du Ménil, International Association of Department Stores managing director, told Inside Retail. Central Group made the headlines again in 2022 after snapping up Selfridges Group, making it the largest luxury department store operator in Europe.

Department Stores 263

Department Stores Location Store Operations Marketing 263

Retail TouchPoints

SEPTEMBER 29, 2023

Kohl’s has hired a new Senior EVP and Director of Stores to help improve brick-and-mortar sales and productivity. Fred Hand, who has deep experience with discount and department store brands, is now overseeing the retailer’s 1,100+ stores, store operations and experience, loss prevention and store experience and design functions.

Visual Merchandising 264

Visual Merchandising Loss Prevention Department Stores Store Operations 264

Retail TouchPoints

JULY 5, 2024

Marking the culmination of nearly seven years of on-again, off-again negotiations, HBC , parent company of Saks Fifth Avenue and Bergdorf Goodman , will acquire another storied luxury department store brand, Neiman Marcus , for $2.65 Current Saks.com CEO Marc Metrick will become Saks Global’s new CEO.

Department Stores 306

Department Stores Finance Supermarket Accounting 306

Inside Retail

SEPTEMBER 13, 2023

Department store chain Myer delivered its highest full-year sales since 2005 this year but remains cautious as consumer spending declines due to unfavourable economic conditions. per cent of total sales – and a 10 per cent increase in productivity gains at physical stores. .” Operating gross profit margin declined to 36.4

Net Profit 278

Net Profit Department Stores Returns Store Operations 278

Inside Retail

JANUARY 23, 2023

Comparisons of the latest trading half against a year earlier are of little relevance given the impact of enforced store closures during much of the first quarter.

Net Profit 246

Net Profit Department Stores Store Operations Planning 246

Retail TouchPoints

JANUARY 26, 2021

The move would mark a reversal of Belk and Sycamore’s earlier plan , which would have helped the struggling department store avoid bankruptcy altogether. Belk, like other department store retailers, has been struggling under the lockdowns and reduced traffic patterns created by the pandemic.

Department Stores 279

Department Stores Planning Store Operations 279

Retail TouchPoints

OCTOBER 18, 2021

Activist investor Jana Partners has taken an undisclosed stake in Macy’s and is prodding the department store chain to separate its ecommerce business from its brick-and-mortar operations. The Wall Street Journal reported that Jana Partners sent a letter to the Macy’s board urging it to split off its fast-growing, nearly $8.5

Department Stores 258

Department Stores Store Operations Planning Location 258

Inside Retail

JUNE 30, 2021

From using non-toxic paint in stores to digitising documents to avoid paper waste, more businesses are taking steps to make their physical operations more sustainable. That includes the Japanese department store chain Takashimaya. Takashimaya opened its first store in Kyoto, Japan, in 1831, selling gofuku (formal kimono).

Department Stores 246

Department Stores Beauty and Health Accounting Promotions 246

Retail TouchPoints

MARCH 3, 2023

Nordstrom will shutter its six full-line department stores and seven Nordstrom Rack stores in Canada, along with its Canadian website , in a move that is expected to save the retailer $35 million in EBIT in fiscal 2023 compared to fiscal 2022.

Department Stores 290

Department Stores Customer Experience Planning Store Operations 290

Retail TouchPoints

OCTOBER 19, 2020

Department store retailer Belk will provide same-day delivery on select merchandise for orders placed before 2 pm, with delivery the following day for orders coming in after that time. The retailer will charge $14.95 on orders under $49 and $9.95 for orders larger than that amount.

Department Stores 290

Department Stores Shopping Merchandise Store Store Operations 290

Inside Retail

DECEMBER 11, 2023

Since the retailer’s establishment in 1858, Macy’s has become one of the most well-known department stores in the US, if not the world. Like many retailers, both in the US and internationally, Macy’s has been impacted by the decline in consumer interest in shopping in traditional department stores amidst the rise of online shopping.

Department Stores 244

Department Stores Merchant Services Management Store Operations 244

Retail TouchPoints

AUGUST 10, 2020

In contrast to Amazon’s regional DCs, which can span one million square feet or more, a former department store would facilitate the retail giant’s ability to make last-mile deliveries more efficiently. Mall locations appeal to Amazon because they tend to be located near highways and population centers.

Department Stores 260

Department Stores Shipping Location Store Operations 260

Retail TouchPoints

JULY 30, 2024

28 in what is believed to be a first for a department store. The move was reportedly prompted in large part by a rash of crime and a resulting decline in foot traffic in the Union Square shopping district where the store is located.

Department Stores 278

Department Stores Location Shopping Consumer 278

Retail TouchPoints

MARCH 11, 2021

The Foam was designed to make retail locations “smart” by providing retailers with suggestions to improve operations, and creating more personalized shopping experiences for their customers. The Foam connects directly into pre-existing light fixtures at any retail space, including shopping centers, department stores or groceries.

Store Layout 264

Store Layout Department Stores Checkout Location 264

Retail TouchPoints

MAY 5, 2023

Macy’s will expand its off-mall presence by opening additional Market by Macy’s and Bloomie’s shops — smaller versions of the Macy’s and Bloomingdale’s department stores, respectively — even as it shutters full-size stores.

Department Stores 279

Department Stores Checkout Location Planning 279

Retail TouchPoints

MAY 29, 2020

Nordstrom, like many other department stores, had a much weaker quarter: overall sales fell 40% , with full-price locations dropping 36% and the off-price division declining 45%. The declines were attributed to store closures, though the retailer has reopened about 40%.

Department Stores 191

Department Stores Operating Expenses Store Operations Apparel 191

Retail TouchPoints

JANUARY 26, 2021

Storied British department store chain Debenhams , which entered administration for the second time in April 2020, will live on online following the acquisition of its brand and websites by U.K.-based based digital fashion retailer Boohoo Group.

Department Stores 264

Department Stores Fashion Location Planning 264

Retail TouchPoints

DECEMBER 14, 2022

Sears Hometown Stores , an offshoot of the original department store, has filed for Chapter 11 bankruptcy in Delaware. The company has less than $50 million in assets but between $50 million and $100 million in liabilities, according to court documents.

Department Stores 279

Department Stores Planning Store Operations 279

Retail TouchPoints

JUNE 1, 2022

Regional department store retailer Belk will host shops featuring products and services sold by Conn’s HomePlus in 10 to 20 locations as part of a pilot program that will kick off over the next few months.

Shopping 279

Shopping Department Stores Location Planning 279

Retail TouchPoints

AUGUST 12, 2020

In filing for bankruptcy protection, discount department store Stein Mart has raised the possibility of closing “a significant portion, if not all, of its brick-and-mortar stores,” according to a statement.

Department Stores 292

Department Stores Management Store Operations 292

Retail TouchPoints

DECEMBER 20, 2021

Sears has been downsizing its operations for several years and, like many companies, has been working with a mix of in-person and remote work during the pandemic. The retailer declined to share the current number of employees at its Hoffman Estates office, but state filings show there were 4,411 workers as of 2017.

Department Stores 264

Department Stores Planning ATS Store Operations 264

Retail TouchPoints

FEBRUARY 9, 2023

During his career, Nick’s been the Chief Merchant for one of the UK’s biggest retailers, led multiple categories for department store Marks & Spencer , and was a key leader in the category and international expansion of the multi-billion-dollar George brand.”

Department Stores 278

Department Stores ATS Planning Marketing 278

Retail TouchPoints

SEPTEMBER 23, 2022

The brand has exited two-thirds of its department store presence in the U.S. and reduced off-price exposure by 26% , but it has also opened 450 new global standalone stores and concessions.

Department Stores 278

Department Stores Consumer Planning Store Operations 278

Retail TouchPoints

FEBRUARY 23, 2021

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. Net income for the 13 weeks ended Jan.

Department Stores 211

Department Stores Returns Jewelry Apparel 211

Retail TouchPoints

SEPTEMBER 16, 2022

Mexican luxury department store Liverp o ol has reportedly taken a 9.9% Liverpool said in a statement that “this operation represents an attractive opportunity to diversify assets geographically.”. passive stake in Nordstrom in a deal valued at $293.8 million , according to Reuters. Founder Bruce Nordstrom held a 15.9%

Inventory Management 246

Inventory Management Department Stores Returns Management 246

Retail TouchPoints

NOVEMBER 15, 2023

Unions Accuse REI of Unfair Labor Practices Another Seattle-based company, REI , is being targeted by two strong unions: the United Food and Commercial Workers International Union (UFCW) and the Retail, Wholesale and Department Store Union (RWDSU) with a total of 80 charges of unfair labor practices.

Planning 290

Planning Department Stores Wholesale Location 290

Retail TouchPoints

FEBRUARY 3, 2023

He brings more than 40 years of retail experience to the position, most recently as President and CEO of Burlington Stores , where he served from 2008 to 2019. He also has held leadership and board roles at The May Department Stores Company.

Department Stores 278

Department Stores Store Operations ATS 278