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Once seen as a staple of urban retail, departmentstores in China are undergoing a transformative reinvention. Market struggles Chinas department-store sector has long been a foundational part of the countrys commercial infrastructure, but in recent years, it has been under mounting pressure.
Sales were down at the departmentstore in both Q4 2024 and for the full year, both of which ended Feb. Buchanan doesnt expect any significant additional brick-and-mortar closures following the shuttering of 27 stores in January , saying that most of the remaining stores in Kohls fleet are profitable.
per cent (RM95 billion in total retail sales), and all retail sub-sectors such as fashion, departmentstores and grocery are expected to rebound. This means stores providing and recommending what the customer needs, when they need it, with the power of data and AI. You can download it here.
Departmentstores globally are adjusting their product offer to reflect rapid changes in the menswear category as the impact of the Covid-19 pandemic on the category wears off. But last year menswear rebounded to its pre-pandemic levels, reaching on average 14 per cent of total department-store sales.
Their business is based on efficient operations, a limited range of goods, simple storelayouts, and tough supplier deals. Grocery stores that promote organic or specialty foods frequently include budget lines to attract customers who can no longer afford premium items.
With this, retailers are designing storelayouts with dedicated areas to showcase new and different products for varying tastes and trends, creating an ever-changing experience for shoppers. Major departmentstores are leaning toward repurposing and reskinning existing fixtures, saving costs and minimizing environmental impact.
Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too. That means asking questions like: What more can be done to deter theft using storelayout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras?
In today’s competitive retail landscape, departmentstores must continuously seek ways to enhance efficiency to stay profitable and keep customers satisfied. To help departmentstores optimize their operations, here are seven key best practices that can drive efficiency and success.
A survey by MySizeID found that: 49% of shoppers are uncomfortable shopping in-store for apparel ; 33% of shoppers are uncomfortable shopping in-store for cosmetics ; and 18% of shoppers are uncomfortable shopping in-store for shoes. of consumers say they will feel most comfortable shopping at standalone specialty retail stores.
This transformation can be dissected into several distinct stages, often referred to as disruptions, in which retailers competed on multiple fronts: for physical space, consumer attention, and innovative storelayouts and designs. These departmentstores were typically found in major cities, catering to urban consumers’ needs.
A flat-pack furniture retailer’s maze-like storelayout shows customers how their products work in different settings and gives them the chance to touch and try out items. Offer a playground for immersive experimentation. Trying out new products and discovering new ways to use familiar ones can help customers build loyalty to a brand.
H&M Singapore has officially relaunched its Orchard Building flagship store in Singapore. After a five-month makeover, customers can enjoy a new storelayout, digitised shopping experience and the official introduction of H&M Home.
Many retailers have moved away from gender-based signs in stores, which reinforce the idea that certain products are for boys and others are for girls. . This has been reflected and reinforced and internalised in storelayout and design. It’s an inculcated traditional perception of consumption, but times are changing.”.
Poor product layouts A retail store’s layout is vital in determining consumer shopping behaviors, as a poor storelayout can cause shoppers to leave without making a purchase. To avoid this problem in your retail path and make sure your customers find what they need, you must rethink your inner layout.
Store traffic, pedestrian traffic and storelayouts won’t necessarily go back to where they were in 2019 or 2018,” said Naveen Jaggi, President of Retail Advisory Services at JLL in an interview with Retail TouchPoints. Safer, More Convenient Pickup Options can Generate Mall Traffic.
John Lewis Sister chain John Lewis will also push the button on new store fits in some of its locations this autumn. The departmentstore is investing in 160 new shop enhancements in partnership with some of its suppliers and brands. into upgrading and improving 20 stores in the Greater Manchester area.
We walked through one of the major discount departmentstores and by chance saw the boys’ section first. Had we followed the retailer’s storelayout and stayed in the boys’ section, we would never have seen these items. The range there was limited and generic. Moving past demographics.
New concepts like the fish counter on a wall have been introduced, with all the species of fish you would expect to buy at a counter, stored in the same aisle as other fish products, as well as dedicated Free From areas and specialty end of aisle displays, such as aspeciality cheese section alongside wine pairings.
For small retail outlets, this might mean offering goods that aren’t available in big departmentstores, giving you an edge in the market. Think about how departmentstoreslayout their products; they create an inviting shopping experience that encourages customers to buy.
Stores that occupy the middle ground can use the same grammar to compartmentalise their floor space, with certain areas looking more exclusive than others. Departmentstores excel at this kind of customer-specific merchandising. Influencing the customer journey.
An even greater percentage of these shoppers (64%) said that more stores have “poorly trained or prepared staff” than in 2019, compared to 18% who said fewer stores had this problem and 18% who said the number of stores with training issues was about the same.
Thoughtful consideration of space allocation, traffic flow, and product placement can help retailers make the most of their storelayout to enhance the overall shopping experience for customers. Furthermore, considering the layout of shelves and displays in relation to product assortment is essential for maximizing sales potential.
In 2018 Macy’s purchased Story, a popular Manhattan based store. Story sold merchandise inspired by a key theme with products and a storelayout that changed every few months. One of the key reasons for acquiring Story was to breathe new life into the 164 year old departmentstore.
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