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Inside Natori’s Transformation from High-End Wholesaler to Omnichannel Brand

Retail TouchPoints

The company’s wholesale business is still thriving, but now it’s only part of an omnichannel strategy that includes ecommerce , social commerce and marketplaces. Loyalty to those stores used to be 100% — a top customer would go to Neiman Marcus for everything and not go anywhere else. And earn his stripes he has.

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The ‘Social Proof’ is in the Pudding: Gartner Analyst Explains the Lure of Livestream Shopping

Retail TouchPoints

Social commerce and livestream shopping in particular continues to pick up steam in the U.S., With its increased customer engagement, partnership opportunities and ample “social proof,” livestream shopping offers an attractive new strategy for today’s retailers.

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‘Heritage Sometimes Isn’t Enough’: Ralph Lauren CEO on the Brand’s Reinvention

Retail TouchPoints

“Wherever we show up in stores, we want to make sure it’s portrayed in a way that’s consistent,” he said. Although Ralph Lauren has exited some mid-tier department stores, Louvet maintained his stance that department stores will continue to play a role in the Ralph Lauren ecosystem both in the U.S. and globally.

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Seven trends revolutionising the future of retail by 2030

Inside Retail

Imagine putting on a VR headset and walking through a department store, interacting with products and making purchases all from the comfort of your home. The rise of social commerce Social media platforms have evolved from simple networking sites into full-fledged e-commerce platforms.

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How Natori Used AI to Sharpen Retargeting and Achieve a 943% ROAS

Retail TouchPoints

That [department store] channel has had its issues in terms of growth, but [these retailers] are just as important to us as our dot-com business,” said Natori. “We We also get end-to-end accountability in the supply chain.” Natori also sells via wholesale channels, to luxury retailers such as Neiman Marcus and Bergdorf Goodman.

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Walmart’s futuristic vision: AI shopping, drone deliveries and green energy

Inside Retail

It’s essentially a ‘Virtual Try-On’ service that becomes a social experience. This feature is a social commerce platform that will allow customers to mix and match apparel items to create virtual outfits on a model with similar sizing and shape.

Shopping 262
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Rent the Runway CEO on the Evolution of Consumers and Her Company

Retail TouchPoints

This is a phrase I’ve heard thousands of times over the past 15 years — it’s a relic of [thinking], ‘Who will we sit next to in the department store?’ ” Hyman added. It’s like people are talking out of the 19th century.

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