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The departmentstore retailer saw UK sales surge to £3.6bn in the 13 weeks to 30 December, driven by market-leading growth in food and a strong performance in womenswear. It added that its “ Remarksable Value ” offer also performed strongly, with sales surging 18% over the golden quarter. to £2.3bn, up 9.9%
The emergence of eCommerce has transformed traditional shopping habits, with a growing number of parents and students turning to online platforms to fulfill their annual back-to-school shopping needs. Understanding these changes and adapting effectively is crucial for retailers who aim to capitalize on this annual shopping event.
Executive director James Bailey says this will include a mix of main and convenience stores, and will focus on areas where the brand is “underserved” “Our optimism comes from research and a lot of work we’ve done to work out where those shops will be and how much demand there is out there.
This time around the departmentstore is using AI to help it match its prices to those at 25 retailers, including M&S, Next, Boots and AO.com. It spent £39m on price cuts in the half to bolster its valueoffer and win back the customers it lost as shoppers sought cheaper groceries elsewhere amid the cost-of-living crisis.
The company’s investment in its digital platform paid off, as it enhanced the online shopping experience and expanded its click-and-collect services. This growth was supported by improved logistics and faster delivery times, catering to the increasing demand for online shopping.
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