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Matsuya’s director Takehiko Furuya on the department store’s digital launch

Inside Retail

Japanese department store Matsuya has introduced a digital platform with a click-and-collect service including tax refunds in a bid to tap into the growth of international tourists. In-store staff are trained to assist with tax-free claims efficiently.

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Apple, Macy’s and IKEA Rank High in Innovation but Social Impact Scores are Mixed

Retail TouchPoints

When you look at the main target market and segment of IKEA, they’re usually younger, and the younger segment is usually in a segment that cares most about this. The department store was ahead of Target ( 70.8 ) and Walmart ( 67.6 ), and its Sii of 67 also put it in the top four for this category.

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How L’Occitane’s Dr Vranjes Firenze aims to grow in Australia and beyond

Inside Retail

Based in Florence, Dr Vranjes Firenze is a global brand with 21 flagship stores across Italy, a retail store in the Dubai Mall, four stores in Japan and authorised retailers globally, including David Jones, which is currently its only retail partner within Australia. Who is Dr Vranjes Firenze?

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Mamas & Papas targets South East Asia amid expansion spree

Retail Gazette

The nursery retailer has inked a multi-store supply agreement with PT MAP Active and Central Department Store Group in Thailand. The deal will see the retailer continue its Shop in Shop format and will launch in both retailers with its Spring/Summer 2024 range.

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Navigating the what, when, where and how of personalisation

Inside Retail

It’s no secret that many companies rely heavily on consumer-generated data to inform many activities, from product development and strategic planning to targeted marketing campaigns. Marketers everywhere are talking about it. The essence of personalisation Picture a scenario, you’re in a department store.

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How female founders aim to change the capital-raising game

Inside Retail

From Spanx’s Sara Blakely to Glossier’s Emily Weiss, some of the most successful female founders in retail today struggled to raise funds in their early days because the majority-male panels they were pitching simply didn’t ‘get’ their business or target markets. It’s a sadly common story.

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Analysis: Why rethinking demographics leads to better segmentation

Inside Retail

By then designing products or targeting consumers based on these sectors, retailers could be unnecessarily limiting their potential target market and alienating many consumers. As a parent of young kids, a massage sounds great right now, as does shopping for new non-spewed-on clothes. For Him’ gift cards.