Retail TouchPoints

OCTOBER 31, 2023

Now that American retailers are shuttering stores and losing billions of dollars because of shrink, it is time for a sharper focus on the “journey” of another group entirely — retail criminals. Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too.

Loss Prevention 297

Loss Prevention Sporting Goods Customer Experience Store Layout 297

RETAIL MANAGEMENT SOFTWARE

JUNE 27, 2024

In today’s competitive retail landscape, department stores must continuously seek ways to enhance efficiency to stay profitable and keep customers satisfied. Streamlining operations not only reduces costs but also improves employee productivity and enhances the overall shopping experience.

Department Stores 52

Department Stores Inventory Management Inventory Turnover Store Layout 52

Retail Focus

OCTOBER 25, 2023

This transformation can be dissected into several distinct stages, often referred to as disruptions, in which retailers competed on multiple fronts: for physical space, consumer attention, and innovative store layouts and designs. These department stores were typically found in major cities, catering to urban consumers’ needs.

Department Stores 162

Department Stores Specialty Store Store Layout Fulfillment 162

Retail TouchPoints

JANUARY 25, 2023

Over the past three years, most of us have done a lot more shopping online, so it’s easy to forget that while ecommerce is still growing, most retail commerce still happens in stores. In-store experimentation experiences are opportunities to entertain, energize and inspire customers while connecting emotionally with them.

Store Layout 230

Store Layout Sporting Goods Consumer Location 230

Inside Retail

AUGUST 29, 2023

H&M Singapore has officially relaunched its Orchard Building flagship store in Singapore. After a five-month makeover, customers can enjoy a new store layout, digitised shopping experience and the official introduction of H&M Home.

Store Layout 130

Store Layout Fashion Accessories Shopping 130

Retail TouchPoints

FEBRUARY 8, 2021

Store traffic, pedestrian traffic and store layouts won’t necessarily go back to where they were in 2019 or 2018,” said Naveen Jaggi, President of Retail Advisory Services at JLL in an interview with Retail TouchPoints. Every owner wants consumers back in the mall for last-minute impulse shopping.

Fulfillment 162

Fulfillment Returns Store Layout Department Stores 162

Retail Focus

MAY 24, 2023

Constant unavailability may also harm your shop’s reputation making the customer feedback mostly negative. According to the same study, customers expect a shop assistant to provide more detailed information about the product’s availability within two minutes of their request.

Store Layout 130

Store Layout Department Stores Customer Experience Management 130

Retail Gazette

JUNE 25, 2024

M&S M&S has been embarking on its store rotation plan to make sure it has “the right stores, in the right place, with the right space” and last year invested £480m into “bigger, better stores” with 20 new shops opened. This includes a £30m investment in its London store estate.

Supermarket 97

Supermarket Grocer Fashion Department Stores 97

Retail Gazette

DECEMBER 23, 2024

Retail Gazette rounds up the best new store openings of the year that have created a real buzz on the high street. M&S, Battersea in London At the start of the month, M&S opened the doors to its first clothing-only store inside Londons Battersea Power Station.

Outdoor 105

Outdoor Supermarket Grocer Department Stores 105

Inside Retail

MAY 2, 2022

As a parent of young kids, a massage sounds great right now, as does shopping for new non-spewed-on clothes. We walked through one of the major discount department stores and by chance saw the boys’ section first. Had we followed the retailer’s store layout and stayed in the boys’ section, we would never have seen these items.

Target Market 130

Target Market Beauty and Health Consumer Store Layout 130

Retail Minded

JULY 6, 2024

You need to connect with your customers and understand their shopping habits and preferences in order to increase sales. For small retail outlets, this might mean offering goods that aren’t available in big department stores, giving you an edge in the market.

Payment Services 52

Payment Services Store Layout Promotions Advertising 52

Theatro

JANUARY 25, 2023

We timed the study to take place in January 2023, with the most recent holiday shopping season still fresh in shoppers’ minds. The survey found that many Americans believe the quality of the in-store experience has declined since 2019—the last year before the Covid lockdowns that began in March 2020.

Customer Experience 76

Customer Experience Shopping Store Layout Consumer 76

CJ Retail Solutions

JUNE 8, 2021

When was the last time you went into a shop where there was no merchandising at all? Even the big tradespeople’s warehouse stores are full of it, when these are probably the savviest customers going – they know exactly what they’re there for, and are unlikely to be swayed by a promotional display. Why does retail merchandising matter?

Store Layout 52

Store Layout Department Stores Advertising Promotions 52

CJ Retail Solutions

JULY 27, 2024

When thoughtfully designed and organized, they can improve the overall shopping experience, increase customer engagement, and boost sales. The primary function of retail shelving and displays is to create a visually appealing and organized store environment.

Visual Merchandising 52

Visual Merchandising Promotions Store Layout Shopping 52

Indigo 9 Digital

MARCH 16, 2022

By Tricia McKinnon , Emily McCullough and Ben Rudolph Brick and mortar retail is still the way most consumers like to shop. But with the growth of eCommerce consumers need a better reason to make a trip to your store. Primark’s Birmingham store in the UK has a Disney themed café that is a sure hit with kids.

Promotions 64

Promotions Location Shopping Store Layout 64