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New Kohl’s CEO Lays Out Turnaround Strategy Following Disappointing Q4

Retail TouchPoints

Sales were down at the department store in both Q4 2024 and for the full year, both of which ended Feb. Second, value , where private label will again play a role: These brands provide quality, value and an exclusive reason to shop at Kohls, said Buchanan. In Q4, net sales decreased 9.4% and comparable sales were down 6.7%

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How Malaysian department store Pavilion is connecting with customers

Inside Retail

The retail industry in Malaysia has struggled during Covid, but shopping centre Pavilion in Kuala Lumpur has continued to find a way to reach consumers. It’s encouraging to observe similar trends in countries like China, where trends such as “revenge shopping” are aiding the country’s speedy economic recovery.

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Juganu Provides Customer Insights and Enhanced Safety Through Smart Lighting

Retail TouchPoints

The Foam was designed to make retail locations “smart” by providing retailers with suggestions to improve operations, and creating more personalized shopping experiences for their customers. The Foam connects directly into pre-existing light fixtures at any retail space, including shopping centers, department stores or groceries.

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How Rising Prices Shape Consumer Behavior

Retail Focus

The Role of E-Commerce in Inflationary Periods During times of inflation, online retailers have an advantage over physical stores. Many costs are avoided by digital shops, including multiple locations, large staff teams, and high utility bills. When inflation is high, department stores expand their clearance sections.

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Transforming Retail Spaces for Today’s Generation of Shoppers

Retail TouchPoints

This retail renaissance is not just a return to traditional shopping spaces but also signifies a shift in the shoppers’ culture, expectations and behaviors. The move toward experiential shopping is vital in bringing people back to physical retail spaces, creating an emotional connection that can’t be found while online shopping.

Returns 335
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Store Reopenings: Why Retailers Must Go Above And Beyond To Bring Shoppers Back

Retail TouchPoints

A survey by MySizeID found that: 49% of shoppers are uncomfortable shopping in-store for apparel ; 33% of shoppers are uncomfortable shopping in-store for cosmetics ; and 18% of shoppers are uncomfortable shopping in-store for shoes. Not all apparel retailers will be affected equally, however. In fact, 50%.

Returns 306
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Three Design Tips for Fighting Shrink

Retail TouchPoints

Now that American retailers are shuttering stores and losing billions of dollars because of shrink, it is time for a sharper focus on the “journey” of another group entirely — retail criminals. Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too.