Retail TouchPoints

NOVEMBER 13, 2024

A strategically designed stadium-adjacent shopping and lifestyle district can activate the space and move the venue from a fortress to a living room, both on event days and non-event days. But designing a successful retail experience doesn’t simply involve placing stores and restaurants next to the stadium.

Department Stores 262

Department Stores Customer Experience Shopping Consumer 262

Inside Retail

OCTOBER 14, 2024

Located at Chadstone Shopping Centre in Melbourne, the 250sqm flagship offers Gentle Monster’s full range of product and experience to Australian consumers. The store features giant head kinetic objects highlighting the brand’s compelling visual narratives.

Boutique 278

Boutique Department Stores Fashion Consumer 278

Inside Retail

DECEMBER 16, 2024

Typically, consumers seek out department stores and shopping centres to get in the holiday spirit but LaManna has managed to position itself as the exception. In-store, we increase our staffing levels, with extra team members focused on assisting customers in stocking shelves promptly to keep up with demand.

Supermarket 246

Supermarket Department Stores Shopping Planning 246

Inside Retail

DECEMBER 18, 2024

Japanese department store Matsuya has introduced a digital platform with a click-and-collect service including tax refunds in a bid to tap into the growth of international tourists. In-store staff are trained to assist with tax-free claims efficiently.

Department Stores 130

Department Stores Target Market Shopping Planning 130

Retail TouchPoints

APRIL 4, 2022

JCPenney is celebrating its 120 th anniversary with a fresh campaign centered on retail’s return: “Shopping is Back!” JCPenney also is launching a cross-country “Shopping is Back!” JCPenney is transforming itself with innovation and imagination and is ready to get back to connecting with our customers through shopping.”.

Shopping 312

Shopping Department Stores Fulfillment Returns 312

Retail TouchPoints

JUNE 1, 2022

Regional department store retailer Belk will host shops featuring products and services sold by Conn’s HomePlus in 10 to 20 locations as part of a pilot program that will kick off over the next few months.

Shopping 279

Shopping Department Stores Location Planning 279

Retail TouchPoints

AUGUST 18, 2022

One year after Kohl’s and Sephora launched their Sephora at Kohl’s shop-in-shop collaboration, the retailers plan to roll out the successful concept to all 1,100 Kohl’s locations. Currently available in 600 Kohl’s stores across the U.S., the partnership is projected to reach $2 billion in annual sales by 2025.

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Location Shopping ATS Department Stores 279

Retail TouchPoints

APRIL 12, 2022

Ecommerce, along with other digital channels, took center stage as new shopping habits formed and expectations drastically shifted. While we won’t be traveling in flying cars to our favorite stores anytime soon, we’re still on the fast track to a transformed shopping experience.

Shopping 358

Shopping Grocer Home Furnishings Drop-Shipping 358

Inside Retail

FEBRUARY 13, 2025

Australias department stores are at a crossroads. Once the go-to for everything from fashion to homewares, theyre now struggling to stay relevant in a world of online shopping, specialty retailers, and shifting consumer habits. In September 2024, department-store sales fell by 0.5 So how did we get here?

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Department Stores Fashion Specialty Retailers Discount Store 130

Retail Focus

FEBRUARY 27, 2025

Iconic denim lifestyle brand Levi’s has unveiled a unique storefront takeover – the largest of its kind in Europe – with premium London department store celebrating the campaign launch of REIIMAGINE Chapter II, featuring global icon, Beyonc.

Wholesale 147

Wholesale Department Stores Fashion Shopping 147

Retail Wire

NOVEMBER 5, 2024

Legendary department store Bloomingdale's has announced a holiday partnership with Universal Pictures' "Wicked."

Department Stores 246

Department Stores Shopping 246

Retail TouchPoints

OCTOBER 7, 2021

Harrods , one of the UK’s oldest department stores, has kicked its hipness quotient up a notch with the opening of The Edit LDN , a leading UK online store for high-end streetwear. The 2,000-square-foot space will showcase brands including Kanya West’s Yeezy, Jordan, Off-White and hard-to-get Supreme collaborations.

Shopping 261

Shopping Department Stores Marketing ATS 261

Inside Retail

MARCH 5, 2025

A year after the French luxury department store originally announced it would be launching its first US location, Printemps is officially opening a brick-and-mortar store in the heart of New York Citys financial district on March 21. Unlike its other locations, the Printemps New York store will not have shop-in-shops.

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Retail Marketing Department Stores Marketing Markdowns 130

Retail TouchPoints

MARCH 12, 2025

Sales were down at the department store in both Q4 2024 and for the full year, both of which ended Feb. Second, value , where private label will again play a role: These brands provide quality, value and an exclusive reason to shop at Kohls, said Buchanan. In Q4, net sales decreased 9.4% and comparable sales were down 6.7%

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Store Layout Promotions Jewelry Department Stores 267

Retail TouchPoints

JANUARY 29, 2025

Like other department stores, Kohls has had trouble adjusting to changes in consumer shopping patterns. The retailer also will cut approximately 10% of its corporate workforce, according to the Wall Street Journal and other media outlets. Net sales for the retailers Q3 2024, which ended Nov. 2, 2024, declined 8.8%

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Department Stores Fulfillment Location Consumer 179

Inside Retail

DECEMBER 9, 2024

days, on par with other department stores. Back to the beginning Robert Stockdill, global head of news with Inside Retail , says every online retailer needs to prioritise the returns experience as much as the shopping experience itself.

Returns 278

Returns ATS Drop-Shipping Department Stores 278

Retail TouchPoints

JUNE 1, 2022

The shop-in-shop retail approach can yield benefits for both the host retailer and the hosted brand, but there are certainly challenges to entering into this type of partnership. Would standing out or blending within the host environment drive the most traffic to the shop-in-shop? Making Space for a Shop-in-Shop Partner.

Shopping 299

Shopping Location Jewelry Customer Experience 299

Retail TouchPoints

JANUARY 31, 2025

For example, as a heritage department store retailer, Macys needs to be incredibly thoughtful about how media is implemented in stores especially via digital screens and touch points. This presents an opportunity for in-store media to influence customers brand preferences as they shop.”

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Visual Merchandising Advertising Beauty and Health Marketing 299

Retail TouchPoints

JANUARY 2, 2025

Alibaba had sold its Intime chain of department stores in December 2024 at a shareholder loss of $1.3 The company will set up a joint shopping venture this year with South Korean retailer E-mart , according to reporting in the Wall Street Journal and other publications based on an E-mart regulatory filing.

Department Stores 162

Department Stores Planning Shopping Store Operations 162

Inside Retail

SEPTEMBER 21, 2023

The Midland Gate shopping centre in Perth has attracted the interest of Hong Kong-based alternative investment firm PAG, which partnered with Australian property syndication company Fawkner Property to purchase the asset for about $465 million. It also houses an eight-screen Ace Cinemas complex.

Shopping 246

Shopping Department Stores Supermarket Consumer 246

Retail TouchPoints

JANUARY 20, 2025

The holiday season brings a surge in shopping, both in-store and online. Department stores may face large amounts of packaging materials, unsold goods and returned items, while ecommerce retailers often deal with higher volumes of cardboard boxes, bubble wrap and plastic packaging.

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Management Returns Department Stores Merchandise Store 312

Retail TouchPoints

JANUARY 26, 2022

D:R Consumers are now looking for a transformed shopping experience and ways to express themselves through the products they buy. What does this look like in terms of design, and how does this differ from the traditional department store? D:R What does the digitization of shopping look like in a luxury high-end store?

Shopping 290

Shopping Department Stores Accounting Consumer 290

Retail TouchPoints

MAY 15, 2024

Traditional shopping malls are poised for a dynamic transformation, presenting attractive real estate opportunities as more spaces become vacant and accessible. In any effort to adaptively reuse or reposition a shopping mall, a significant challenge lies in dispelling the perception of a suburban mall atmosphere.

Shopping 279

Shopping Department Stores Location Outdoor 279

Retail TouchPoints

NOVEMBER 18, 2022

million people plan to shop between Thanksgiving Day and Cyber Monday in 2022, representing 69% of all holiday shoppers, according to a survey conducted by the National Retail Federation (NRF) and Prosper Analytics. Black Friday is once again the top day to shop, with 114.9 An estimated 166.3

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Shopping Department Stores Planning Accounting 289

Retail TouchPoints

APRIL 3, 2025

When retailers closed stores, however, online sales in a given area decreased by 11.5%, with some categories including home (32.2%) and department stores (26.1%) seeing even greater declines. Emerging retailers saw even greater gains, of 13.9%.

Department Stores 147

Department Stores Consumer Location Planning 147

Retail TouchPoints

NOVEMBER 21, 2023

November and December holiday sales average around 19% of total retail sales, per the NRF , and this share can be even higher for some department stores and specialty retailers. In many ways, the same trends we see in consumers’ Q4 shopping behaviors mirror their TV viewership. this year to surpass $1.3 billion online!

Shopping 278

Shopping Consumer Specialty Retailers Department Stores 278

Inside Retail

NOVEMBER 27, 2024

This year, David Jones has expanded its Black Friday offering in a number of ways, upping the number of offers from last year to over 400 and going beyond discounting alone to promote exclusive offerings from brands only available at the department store. It also provided customers with more time to shop these deals.

Markdowns 241

Markdowns Promotions Advertising Department Stores 241

Inside Retail

OCTOBER 21, 2024

Consumers like to shop for something new from the range if they have everything already. If I jump to China, for example, we open a new store every month. We just opened in September a Georg Jensen jewellery store in Shenzhen. [With] another brand, Moomin, we’ve gone well into textiles.

Department Stores 264

Department Stores Consumer Marketing Fashion 264

Retail Wire

OCTOBER 3, 2023

Macy’s has announced plans to open up to 30 smaller stores in strip malls over the next two years, marking a significant shift for the retailer as it seeks to move away from declining shopping malls. These smaller-format stores, about one-fifth the size of traditional locations, offer a more modern, open layout and focus on.

Department Stores 223

Department Stores Location Planning Shopping 223

Inside Retail

JUNE 24, 2024

Following the €1 billion acquisition of the KaDeWe property in Berlin’s most famous shopping street Tauentzienstraße, from Signa Prime Selection AG last April, Central Group has agreed to acquire the rest of the KaDeWe Group portfolio – Alsterhaus in Hamburg and Oberpollinger in Munich. What’s next?

Department Stores 263

Department Stores Location Store Operations Marketing 263

Inside Retail

JULY 23, 2024

Aesop will return to David Jones next month as part of the department store chain’s strategy to boost its luxury beauty offerings. The brand will later launch at Chadstone Shopping Centre and Bourke Street Mall as part of the stores’ $15 million beauty hall redevelopment. .

Returns 278

Returns Department Stores Shopping ATS 278

Retail Gazette

OCTOBER 24, 2024

investment into the store. The department store chain has revamped its beauty hall, increasing the space by 25% to house 41 new counters and shop-in-shop concepts. The six storey store has improvements on all floors, and a new Waterstones bookshop which opened earlier this month.

Department Stores 116

Department Stores Shopping 116

Retail TouchPoints

JULY 5, 2024

Marking the culmination of nearly seven years of on-again, off-again negotiations, HBC , parent company of Saks Fifth Avenue and Bergdorf Goodman , will acquire another storied luxury department store brand, Neiman Marcus , for $2.65 Current Saks.com CEO Marc Metrick will become Saks Global’s new CEO.

Department Stores 306

Department Stores Finance Supermarket Accounting 306

Retail TouchPoints

NOVEMBER 12, 2024

Iconic British department store Harrods has partnered with the Global-e international ecommerce platform to improve its online operations in more than 200 markets worldwide and offer customers elevated, localized shopping experiences.

Payment Services 147

Payment Services Department Stores Shipping Customer Experience 147

Inside Retail

OCTOBER 2, 2023

Major department store, tick. We’ve all encountered those shopping centres that look and feel the same, no matter where you are in the world. Platform is the antithesis of a cookie-cutter shopping centre – indeed, it acts as a platform for independent brands to thrive. Global fast-fashion retailer, tick. Cinema, tick.

Shopping 264

Shopping Outdoor Fast Fashion Fashion 264

Inside Retail

JANUARY 3, 2023

With new applications on the horizon, AI is set to play an ever growing role in improving not only customer experience, but also store efficiency and operations. Whether it’s a small boutique or a major department store chain, all businesses can harness the potential of this powerful technology.

Payment Services 290

Payment Services Shopping Checkout Kiosk 290

Inside Retail

AUGUST 20, 2024

The Westfield shopping centre owner and operator’s net operating income grew 3.5 During the period, the group operated its shopping centres with increased levels of security following the stabbing attack at Westfield Bondi, which killed six people and impacted many others. Scentre Group’s fund from operations stood at $568.2

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Department Stores Shopping Location Marketing 306