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Despite only just returning to the black, Kankiwala says the partnership is “absolutely on target” to increase its profits tenfold to £400m by 2027/28. Sister chain John Lewis will also be receiving new store fits in some of its locations. We’ve secured the funding we need for the four years of the plan.
The convenience, variety, and valueoffered by online platforms presents a compelling proposition for consumers. Furthermore, the COVID-19 pandemic has played a significant role in this shift, with safety concerns prompting many to avoid crowded departmentstores.
This time around the departmentstore is using AI to help it match its prices to those at 25 retailers, including M&S, Next, Boots and AO.com. It spent £39m on price cuts in the half to bolster its valueoffer and win back the customers it lost as shoppers sought cheaper groceries elsewhere amid the cost-of-living crisis.
It aims to continue its expansion into the convenience food sector and strengthen its position in the clothing market with innovative and fashionable product offerings. This marks a return to dividend payments after a suspension due to the pandemic, signalling a positive outlook for shareholders. M&S also announced a dividend of 9.8
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