Retail TouchPoints

AUGUST 22, 2024

It’s not a mirage; Barneys is returning to NYC, but only temporarily. It’s a symmetrical turnaround: the Hourglass brand debuted at the famed department store two decades ago. The brand continued to live on through shop-in-shops at Saks Fifth Avenue and launched a diffusion line at Forever 21 (also owned by Authentic) last year.

Returns 272

Returns Fashion Department Stores Brand Management 272

Retail TouchPoints

APRIL 4, 2022

JCPenney is celebrating its 120 th anniversary with a fresh campaign centered on retail’s return: “Shopping is Back!” JCPenney also is launching a cross-country “Shopping is Back!” JCPenney is transforming itself with innovation and imagination and is ready to get back to connecting with our customers through shopping.”.

Shopping 312

Shopping Department Stores Fulfillment Returns 312

Retail Focus

SEPTEMBER 15, 2021

The huge increase in online shopping over the past decade or so has had a major impact on department stores, with many consumers turning to Amazon, eBay and other online shops for shopping, rather than a more traditional trip out to a physical store. Changing culture of shopping.

Department Stores 162

Department Stores Outdoor Payment Services Shopping 162

Inside Retail

MARCH 5, 2025

A year after the French luxury department store originally announced it would be launching its first US location, Printemps is officially opening a brick-and-mortar store in the heart of New York Citys financial district on March 21. Unlike its other locations, the Printemps New York store will not have shop-in-shops.

Retail Marketing 130

Retail Marketing Department Stores Marketing Markdowns 130

Retail TouchPoints

JANUARY 26, 2022

D:R Consumers are now looking for a transformed shopping experience and ways to express themselves through the products they buy. What does this look like in terms of design, and how does this differ from the traditional department store? D:R What does the digitization of shopping look like in a luxury high-end store?

Shopping 290

Shopping Department Stores Accounting Consumer 290

Inside Retail

JULY 23, 2024

The long-anticipated deal between Saks Fifth Avenue and Neiman Marcus could create the ultimate department store behemoth at a time when legacy players are facing increased competition from luxury e-commerce companies and a new generation of high-end brands blending premium products with immersive experiences. billion deal.

Department Stores 130

Department Stores Specialty Retailers Wholesale Shopping 130

Retail TouchPoints

JUNE 1, 2022

The shop-in-shop retail approach can yield benefits for both the host retailer and the hosted brand, but there are certainly challenges to entering into this type of partnership. Would standing out or blending within the host environment drive the most traffic to the shop-in-shop? Making Space for a Shop-in-Shop Partner.

Shopping 299

Shopping Location Jewelry Customer Experience 299

Retail TouchPoints

NOVEMBER 12, 2024

Iconic British department store Harrods has partnered with the Global-e international ecommerce platform to improve its online operations in more than 200 markets worldwide and offer customers elevated, localized shopping experiences.

Payment Services 147

Payment Services Department Stores Shipping Customer Experience 147

Inside Retail

NOVEMBER 4, 2024

I had clients tell me they refuse to shop in the city now,” Poulakis said. They told him it was “easier to drive to Chadstone, valet the car and go shopping” than to navigate public transport. Notably, Harrolds was a latecomer to e-commerce, only launching an online shopping site in 2020.

Clienteling 263

Clienteling Shopping Marketing Management 263

Retail TouchPoints

NOVEMBER 21, 2023

November and December holiday sales average around 19% of total retail sales, per the NRF , and this share can be even higher for some department stores and specialty retailers. In many ways, the same trends we see in consumers’ Q4 shopping behaviors mirror their TV viewership. this year to surpass $1.3 billion online!

Shopping 278

Shopping Consumer Specialty Retailers Department Stores 278

Retail TouchPoints

JANUARY 24, 2024

This retail renaissance is not just a return to traditional shopping spaces but also signifies a shift in the shoppers’ culture, expectations and behaviors. The move toward experiential shopping is vital in bringing people back to physical retail spaces, creating an emotional connection that can’t be found while online shopping.

Returns 335

Returns Department Stores Store Layout Fast Fashion 335

Retail TouchPoints

JULY 5, 2024

Marking the culmination of nearly seven years of on-again, off-again negotiations, HBC , parent company of Saks Fifth Avenue and Bergdorf Goodman , will acquire another storied luxury department store brand, Neiman Marcus , for $2.65 Current Saks.com CEO Marc Metrick will become Saks Global’s new CEO.

Department Stores 306

Department Stores Finance Supermarket Accounting 306

Inside Retail

NOVEMBER 22, 2022

Isetan-Mitsukoshi is a storied department store chain with 15 units in Japan, including five in the Tokyo metropolitan area. One of them, the Isetan flagship in Shinjuku, boasts the highest sales of any department store in Japan. Sales at Isetan-Mitsukoshi’s Tokyo metro stores are up 33.3 billion yen, or about $2.5

Department Stores 130

Department Stores Boutique Accounting Returns 130

Inside Retail

FEBRUARY 2, 2023

The biggest swing occurred in department store spending, which saw a 14.3 Especially in department stores, where the consumer appetite to spend appears to have fallen so dramatically between November and December? I think we’ll start to see a return to normality,” Mortimer told Inside Retail. “I

Department Stores 130

Department Stores Consumer Discount Store Shopping 130

Inside Retail

AUGUST 28, 2022

Living in a building of historic importance gives one of the world’s pre-eminent luxury department store companies that extra little bit of cache — the trick now is to find ways of being a retailer of future importance, a stiff hurdle upon which so many department store companies are stumbling. Footfall was up 6.4%

Department Stores 130

Department Stores Accessories Jewelry Apparel 130

Inside Retail

OCTOBER 12, 2021

Australian department store David Jones has become the latest retailer to sell pre-owned clothing following the announcement of its partnership with Sydney-based luxury reseller Blue Spinach last week. It also offers second-hand items in its London flagship store through a partnership with online resale platform Vestiaire Collective.

Department Stores 130

Department Stores Accessories Fashion Returns 130

Inside Retail

JUNE 22, 2021

Luxury goods group LVMH unveiled on Monday the revamped La Samaritaine, a 150-year-old department store designed to help it grab a greater slice of tourist spending once pandemic travel curbs are eased. A view inside the revamped Samaritaine department store ahead of its reopening in Paris, France, June 21, 2021.

Department Stores 230

Department Stores Clienteling Accessories Returns 230

Inside Retail

OCTOBER 13, 2023

Precision Group, along with its luxury retailers, is investing $125 million in Adelaide Central Plaza over the next three years as it intends to make the shopping centre Australia’s next luxury retail hub. Louis Vuitton will also open a pop-up store at Adelaide Central Plaza from October 13 to December 28.

Department Stores 299

Department Stores Returns Shopping ATS 299

Retail TouchPoints

DECEMBER 1, 2020

Kohl’s will put Sephora in charge of both its physical and digital beauty departments as part of a new long-term strategic partnership. The first 200 “Sephora at Kohl’s” in-store shops are slated to open in fall 2021, and the Kohls.com beauty assortment will exclusively showcase Sephora product offerings beginning at the same time.

Shopping 207

Shopping Department Stores Location Returns 207

Inside Retail

OCTOBER 20, 2024

From exclusive capsule collections with designer brands like Gucci, Bottega Veneta, Loewe, and Brunello Cucinelli, to one-of-a-kind premium experiences, such as a 24-hour event in Shanghai produced alongside the Paris-based label Courrèges, Mytheresa offers a shopping experience that only a select few can indulge in, let alone afford.

Apparel 130

Apparel Department Stores Clienteling Shopping 130

Retail TouchPoints

JULY 16, 2020

Shoppers have slowly begun to accept brick-and-mortar’s return: 22% have increased their willingness to set foot into a grocery store or pharmacy since March, according to data from Resonate. According to the survey, 35% of consumers will be most comfortable shopping at department stores following the pandemic, whereas only 16%.

Returns 306

Returns Apparel Store Layout Specialty Retailers 306

Inside Retail

MARCH 27, 2023

These figures came amid the important ‘ back to school’ trading period, as kids returned to in-person learning. But as we return to a more normalised world, the results [Peter Alexander] continue to deliver is fantastic,” he said. Absolutely] the return to the malls and high street is very consistent with other retailers,” Walker said.

Department Stores 246

Department Stores Net Profit Returns Accessories 246

Inside Retail

AUGUST 7, 2023

Department store Myer says sales and profit are continuing to grow despite the challenging economic environment, with its online business continuing to strengthen. per cent fall in FY23 reflected increased online shopping when physical stores were closed due to Covid-related restrictions during the previous comparable period.

Department Stores 246

Department Stores Accounting Returns Planning 246

Inside Retail

JULY 5, 2021

Australian property group Mirvac is displaying Indigenous art in its shopping centres and office buildings across Australia this NAIDOC Week (July 4 to July 11) as part of a partnership with Boomalli Aboriginal Artists Co-operative. Beauty education series returns to Highpoint. The store has a weighted average lease expiry of 10.5

Department Stores 221

Department Stores Shopping Returns Fashion 221

Retail TouchPoints

AUGUST 30, 2021

Retail rode strong into Q2 2021 as shoppers returned to stores even as digital sales remained elevated. Macy’s off-mall concepts such as Market by Macy’s can further scale the department store’s digital operations by attracting shoppers to stores in additional areas, according to Nikhil Mitter, Group Creative Director at R/GA.

Consumer 328

Consumer Fulfillment Department Stores Sporting Goods 328

Inside Retail

MAY 24, 2021

Korean department stores diversify into food delivery services. South Korea department stores are introducing near-distance delivery services to get food and beverage from food courts and restaurants into the hands of consumers. E-mart to quit Vietnam.

Department Stores 246

Department Stores Boutique Supermarket Planning 246

Retail TouchPoints

APRIL 25, 2023

Customers also will have the opportunity to participate in Worn Again via a series of experimental circular destinations and experiences at Selfridges’ London, Manchester and Birmingham stores as well as at Selfridges.com.

Fashion 280

Fashion Department Stores Outdoor Shopping 280

Inside Retail

FEBRUARY 8, 2024

Myer currently operates 56 department stores across Australia, as well as its online business and in-house brands including Sass and Bide, Marcs and David Lawrence. per cent increase is a case of under-promising and over-delivering, the department store CEO is taking the win as a sign of more growth to come. “We

Department Stores 264

Department Stores Inventory Management Planning Returns 264

Retail TouchPoints

FEBRUARY 22, 2023

The shopping mall’s identity crisis has been an oft-discussed topic in the retail industry. Even beforethe pandemic, the narrative focused on how malls were navigating the rise in online shopping and the associated fall in foot traffic. RTP: What is the next big trend in developing an omnichannel shopping mall experience?

Consumer 306

Consumer Shopping Department Stores Clienteling 306

Retail TouchPoints

JANUARY 9, 2023

The closures are part of the retailer’s Polaris growth strategy , which aims to stabilize the department store as it pursues a return to growth. The Polaris strategy, which involves a combination of customer, operations and store footprint-based initiatives, has had mixed success.

Department Stores 273

Department Stores Location Returns Fashion 273

Retail Gazette

SEPTEMBER 25, 2024

John Lewis has opened its Christmas shops in 35 stores today as it gears up for the busy festive shopping period. Consumers will be able to purchase everything from trees and baubles to gifting and wreaths in the department store’s dedicated areas.

Department Stores 110

Department Stores Shopping Returns Consumer 110

Retail TouchPoints

JUNE 4, 2021

Kohl’s , where Lands’ End is now available both online and at 150 stores, was credited as the largest contributor. compared to 2019), but the department store chain seems to be gaining ground in other areas. Macy’s Q1 2021 comparable sales were unimpressive (up 62.5% compared to 2020 and down 10.5% The retailer saw 4.6

Jewelry 289

Jewelry Department Stores Returns Shopping 289

Retail TouchPoints

NOVEMBER 6, 2023

To position themselves as the ultimate holiday shopping destinations, Nordstrom and Nordstrom Rack are doubling down on helpful services, compelling brand partnerships and unique in-store shopping experiences. In-store shoppers can capitalize on some additional holiday perks, including gift wrapping and personalization services.

Shipping 255

Shipping Department Stores Fulfillment Shopping 255

Inside Retail

MAY 2, 2022

“Despite the unfailing efforts of our teams, high levels of Covid-related team absenteeism and the disruption to our broader supply chain resulted in inconsistent customer shopping experiences and negatively impacted our customer metrics,” he said. The Big W discount department store business reported a 3.5-per-cent per cent.

Department Stores 246

Department Stores Returns Shopping Consumer 246

365 Retail

SEPTEMBER 15, 2021

The huge increase in online shopping over the past decade or so has had a major impact on department stores, with many consumers turning to Amazon, eBay and other online shops for shopping, rather than a more traditional trip out to a physical store. Changing culture of shopping.

Department Stores 75

Department Stores Outdoor Payment Services Shopping 75

Retail TouchPoints

JANUARY 20, 2022

The first Amazon Style store is set to open later this year at The Americana at Brand shopping mall in Los Angeles. “We We obsessed over designing a shopping experience focused on helping customers find great looks, and it led us to create Amazon Style,” said a company blog announcing the new store format.

Payment Services 263

Payment Services Apparel Inventory Management Department Stores 263

Retail TouchPoints

NOVEMBER 8, 2022

Kohl’s CEO Michelle Gass will leave the department store retailer to take on the newly created position of President, LS&Co., She spearheaded strategic innovations including the introduction of Amazon returns and the retailer’s long-term strategic partnership with Sephora , which has expanded to 600 Sephora at Kohl’s shops.

Department Stores 233

Department Stores Planning ATS Returns 233