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As Malls Reinvent Themselves, Department Stores Will Need to Rethink and Redesign

Retail TouchPoints

Once the “it” hangout spot for elderly mall walkers and teenyboppers alike, many malls have been left in the dust by rapid shifts in the way consumers live, work and shop. As the American mall undergoes a period of radical reinvention, department stores are being brought along for the ride. From Shopping Center to Living Center.

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“Not surprised”: Experts react to Amazon’s reported department store plan

Inside Retail

On Friday, The Wall Street Journal reported that online retail giant Amazon is looking to open large bricks-and-mortar stores in the US to sell clothing, homewares, electronics and other products, much like a department store. And it would come at a time when some long-running department stores are closing up shop.

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Australian Department Store Digitizes Merch Buying Experience

Retail TouchPoints

David Jones , the Australian premium department store, has digitized its merchandising and buying process as part of its broader Vision 2025+ strategy. David Jones plans to launch the revitalized experience in January 2024, starting with the women’s international and designer ready-to-wear categories.

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Struggling Kohl’s Snags Michaels CEO to Lead Company

Retail TouchPoints

Current Kohl’s CEO Tom Kingsbury will be stepping down on that date but will remain as an advisor and board member until his planned retirement in May 2025. The department store retailer announced the C-suite change along with its financial results for Q3, which ended Nov. Net sales of $3.5 billion represented an 8.8%

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Scheduling Transparency, Safety are Retail Workers’ Biggest Concerns this Holiday Season

Retail TouchPoints

workforce the holiday shopping season can be the most strenuous and stress-filled time of year. Many people will be left to handle a store, understaffed, underpaid and without the chance of getting to spend time visiting family. It’s the most wonderful time of the year, but for a sizeable portion of the U.S. It’s a lot of fun.”

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New Kohl’s CEO Lays Out Turnaround Strategy Following Disappointing Q4

Retail TouchPoints

In his first earnings cycle at the helm , Kohls new CEO Ashley Buchanan laid out his plan to turn around the embattled company, which has struggled for years to return to a position of strength while fending off activist investors. Sales were down at the department store in both Q4 2024 and for the full year, both of which ended Feb.

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From Game Day to Every Day: The Stadium-Adjacent Retail Experience

Retail TouchPoints

A strategically designed stadium-adjacent shopping and lifestyle district can activate the space and move the venue from a fortress to a living room, both on event days and non-event days. But designing a successful retail experience doesn’t simply involve placing stores and restaurants next to the stadium.