Retail TouchPoints

FEBRUARY 27, 2024

has unveiled its Bold New Chapter strategy, signaling a major shift for the iconic department store retailer. Macy’s plans to close 150 underproductive nameplate stores — approximately 50 this year alone — and continue its expansion of smaller-format stores as it prioritizes investment in about 350 go-forward locations.

Location 278

Location Department Stores Fulfillment Planning 278

Retail TouchPoints

MAY 29, 2020

Nordstrom, like many other department stores, had a much weaker quarter: overall sales fell 40% , with full-price locations dropping 36% and the off-price division declining 45%. The declines were attributed to store closures, though the retailer has reopened about 40%.

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Department Stores Operating Expenses Store Operations Apparel 191

Retail TouchPoints

OCTOBER 10, 2024

It’s been demonstrated many times, including at Siman Group , which operates 15 large department stores across Central America. Additionally, Siman can now perform weekly stock counts of more than 250,000 items per store; previously, counts had been limited to twice annually due to the pre-RFID complexity involved.

Payment Services 264

Payment Services Apparel Checkout Fulfillment 264

Retail TouchPoints

FEBRUARY 23, 2021

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. Net income for the 13 weeks ended Jan. The increasing prominence of digital reflects the company’s “Polaris” omnichannel transformation strategy.

Department Stores 211

Department Stores Returns Jewelry Apparel 211

Retail TouchPoints

OCTOBER 19, 2020

Department store retailer Belk will provide same-day delivery on select merchandise for orders placed before 2 pm, with delivery the following day for orders coming in after that time. The retailer will charge $14.95 on orders under $49 and $9.95 for orders larger than that amount.

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Department Stores Shopping Merchandise Store Store Operations 290

Retail TouchPoints

AUGUST 10, 2020

In contrast to Amazon’s regional DCs, which can span one million square feet or more, a former department store would facilitate the retail giant’s ability to make last-mile deliveries more efficiently. Mall locations appeal to Amazon because they tend to be located near highways and population centers.

Department Stores 260

Department Stores Shipping Location Store Operations 260

Retail TouchPoints

NOVEMBER 19, 2021

When the first department store opened more than 100 years ago, the goal was to offer a multitude of specialty goods to a large number of people. Today, online stores serve that same purpose, but brick-and-mortar retail remains a powerful mechanism for both buyers and sellers.

Fulfillment 305

Fulfillment Jewelry Consumer Inventory Management 305

Retail TouchPoints

JULY 9, 2024

JCPenney has faced the same challenges that bedevil the entire department store vertical, ranging from lower foot traffic at malls to the high operating costs that come with significant brick-and-mortar investments. distribution center with a new induction, sorting and packing system.

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Point of Sale Payment Services Customer Experience Department Stores 279

Retail TouchPoints

NOVEMBER 8, 2022

Kohl’s CEO Michelle Gass will leave the department store retailer to take on the newly created position of President, LS&Co., 2, 2023, Gass will lead the Levi’s brand and the company’s global digital and commercial operations, at which time she also is expected to join the company’s board of directors. Beginning Jan.

Department Stores 233

Department Stores Planning ATS Returns 233

Retail TouchPoints

SEPTEMBER 21, 2020

The collaboration includes an exclusive collection of Nordstrom Made “VOTE” apparel, and the department store will donate a portion of the proceeds from the merchandise sales to the two organizations. Nordstrom stores and operations centers will remain open on Nov.

Sporting Goods 264

Sporting Goods Department Stores Apparel Fulfillment 264

Retail TouchPoints

MAY 21, 2021

I think the issue is whether we’ll be able to fulfill that demand to the same degree as in 2019.”. A lot of these apparel companies manufacture the majority of their goods overseas and they are going to be hit at exactly the wrong time. There will be demand.

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Apparel Returns Department Stores Fulfillment 293

Retail TouchPoints

JULY 16, 2020

A survey by MySizeID found that: 49% of shoppers are uncomfortable shopping in-store for apparel ; 33% of shoppers are uncomfortable shopping in-store for cosmetics ; and 18% of shoppers are uncomfortable shopping in-store for shoes. of consumers say they will feel most comfortable shopping at standalone specialty retail stores.

Returns 306

Returns Apparel Store Layout Specialty Retailers 306

Inside Retail

JULY 13, 2023

With Fulfilment by Amazon, sellers can save on their operating costs to pay only for the storage space they use and the orders we fulfil,” he added. The company also has proactive measures in place to prevent non-compliant products from being listed, and regularly monitors the products sold in its stores for quality assurance.

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Consumer Payment Services Fulfillment Department Stores 130

Inside Retail

JUNE 27, 2024

For example, one key difference between “malls today compared to yesteryear is that the anchor stores are different,” Saunders pointed out. “In In the past, the big department stores were the main attractions. As Baird warned retailers, “Omnichannel fulfilment is much harder in a mall environment (vs.

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Retail Marketing Marketing Department Stores Shopping 147

Inside Retail

FEBRUARY 27, 2023

Secondly, having a strong e-commerce channel enables customers to find products online that they may have struggled to locate in-store. Engaging experiences that attract customers to the website or the store will only go so far. The ability to execute on the basic sales and fulfilment transaction itself is also important.

Payment Services 130

Payment Services Social Commerce Promotions Department Stores 130

365 Retail

SEPTEMBER 15, 2021

Department store digital pioneer Fiona Lay has been appointed as Digital Director. She has established customer-focused operations at board level to drive business growth throughout her 25 year career. Lucy Malcolm Green has been appointed as Head of Digital Merchandising. “Our

Fashion 64

Fashion Department Stores Finance Customer Experience 64

Retail TouchPoints

SEPTEMBER 28, 2020

Ecommerce execution will lean more heavily on store-based fulfillment. Holiday hires will help retailers leverage their store-based omnichannel fulfillment capacity through buy online, pick up in-store (BOPIS), curbside pickup, home delivery and ship-from-store services. Relieving Pressure On Stores.

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Fulfillment Department Stores Shipping Planning 306

Retail TouchPoints

SEPTEMBER 3, 2020

However, apparel and department stores are elevated. Department stores are normally at 11% , but they are currently near 14%. Mantis looked at returns as a percentage of sales over the prior 60 days because “returns normally happen within a two-month window from purchase ,” he said.

Returns 334

Returns Merchant Services Shipping Department Stores 334

Retail TouchPoints

JANUARY 25, 2021

year-over-year for the November/December period, reflecting comparable store sales growth of 4.2% This success could be attributed to the convenience of Target’s same-day fulfillment options, led by curbside pickup (up 500% ) and same-day delivery through Shipt (up 300% ). I don’t think stores are unimportant.

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Fulfillment Promotions Department Stores Shipping 251

Retail TouchPoints

AUGUST 5, 2020

In interviews with The Rainbow Group , a shopping center company and department store in China, they reported that they quickly upgraded their digital capacity, rebranded the company as a digital-first brand and changed their go-to-market strategy, all in 60 days.

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Supermarket Returns Shopping Department Stores 264

Retail TouchPoints

MARCH 11, 2021

While digital sales skyrocketed in 2020, the similarly large spike in store-based fulfillment showed that stores are still a vital part of the equation. They can serve as anything from staging grounds to fulfill orders from multiple retailers at a communal “curbside” to open areas where larger-scale events can take place.

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Shopping Outdoor Fulfillment Returns 308

Cross Cap

FEBRUARY 1, 2018

Here are four tactics to elevate the consumer experience inside the shop: Leverage Omni-Channel Fulfillment Methods. Take Indigo, for instance: The opening of their first “cultural department store” at the Sherway Gardens location last year marks the upgrade from the original Chapters model to an unparalleled shopping experience.

Customer Experience 52

Customer Experience Payment Services Shipping Fulfillment 52