Retail TouchPoints
JULY 14, 2023
Details matter, from the initial landing page to order fulfillment through to delivery and aftercare. This involves inputting key words that can result in a dead link or generating unwanted products in some cases. Artificial intelligence (AI) is reshaping the way brands connect with their customers.
Inside Retail
SEPTEMBER 27, 2023
For instance, AR mirrors can make use of under-utilised and dead spaces – generating sales without requiring much floor space. It also leverages e-commerce fulfillment, reducing the need to keep significant amounts of inventory in-store. The vision is for [the shoppable AR mirrors] to have a presence across major shopping centres.
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Inside Retail
JUNE 23, 2024
Our eco-conscious brand uses digital printing for less waste and fixed brand colours to eliminate dead stock. I have been balancing multiple roles, from design to marketing, but I’ve recently hired an assistant to handle order fulfilment and operations. All the fabrics we use are made from natural fibres.
Inside Retail
OCTOBER 3, 2023
It can be used as its own pop-up store, on dead space like a wall, in a shop window that’s closed for some literal window shopping, or even on a store under construction so people can interact or shop with a brand before it opens.” It can also be put in unused spaces and we use e-commerce fulfillment so it’s no stock requirement.
Inside Retail
MARCH 21, 2024
Online, while price is the standout reason consumers will love a retailer, out-of-stock (at 44 per cent) is the most common reason consumers will avoid one. Finding out it’s unavailable feels like a dead end. But an out-of-stock item throws a wrench in that. The beauty of online shopping is its ease.
Retail Minded
MARCH 10, 2022
The key to this lies in not being distracted by the minutiae of how an order is necessarily placed, but rather, concentrating on where it ultimately gets fulfilled. 21 st century retailers need to understand that the store will remain a significant channel for generating revenue, customer engagement and fulfilment opportunities.
Retalon
APRIL 21, 2021
Omnichannel order fulfillment that drives customer experience (and boosts profits). Although the trend towards omnichannel fulfillment is not new, the pandemic changed many retailers’ business models almost overnight, and these changes are not going away. What is omnichannel order fulfillment in retail?
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