Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payment Services 272

Payment Services Customer Experience Consumer Advertising 272

Inside Retail

NOVEMBER 15, 2021

And in a market that has been significantly affected by the pandemic, building a strong and loyal customer base has never been more important, especially as times continue to remain uncertain. The platform is free of charge and works through a handy commission structure. On average, they can save $410.60 a year on their bill.

Payment Services 246

Payment Services Customer Retention Marketing Consumer 246

Inside Retail

JUNE 28, 2021

This is particularly relevant in the retail world, where technology is blurring the physical-digital divide and disrupting how consumers shop from pick-up-in-store programs to cashier-less stores, mobile payments and digital wallet services. Today, retailers have more data at their disposal than ever before.

Customer Experience 221

Customer Experience Customer Retention Payment Services Advertising 221

Retail TouchPoints

JUNE 23, 2022

Give Back-to-School Shoppers Alternative Payment Options. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout. This alternative form of payment was popular with all age groups in the survey, although the reasons for its popularity seem to vary by generation.

Payment Services 304

Payment Services Checkout Drop-Shipping Customer Retention 304

Retail TouchPoints

JUNE 29, 2021

In 2021, retailers will utilize the data they’ve gathered over the past year to focus on customer retention and fostering brand loyalty. Retailers will be able to differentiate between one-off customers and repeat customers so that they can target returning customers with promotions, understand their price sensitivity and more.

Payment Services 276

Payment Services Checkout Customer Retention Kiosk 276

Retail TouchPoints

MAY 28, 2021

And the main reason they don’t allocate enough finances to the customer service department is that it’s difficult to tie it to revenue generated. But customer service must be prioritized by every organization. Here are three data-backed reasons why: Good customer service leads to increased customer retention rates. ?

Payment Services 179

Payment Services Customer Retention Customer Experience Marketing 179

365 Retail

MARCH 25, 2025

Platforms like Karamba offer live casino experiences that mimic playing at a brick-and-mortar casino, complete with real dealers and interactive gameplay. This combination of technology and reality ensures that customers still feel connected to the traditional casino experience. More and more, shoppers want quick and easy transactions.

Payment Services 52

Payment Services Customer Retention Accounting Promotions 52

Retail Assist

JANUARY 17, 2023

Brand advertising spend on some of these channels may reduce in favour of retail media networks: these are expected to grow as large retailers look to leverage their digital platforms to generate advertising revenue from their valuable real-time first-party data insights. . The year has started, and the pressure is on.

Customer Retention 52

Customer Retention Payment Services Loss Prevention Checkout 52

365 Retail

MARCH 25, 2025

In addition, as customers become used to tailored experiences, they will turn towards competitors who have better services if a business does not provide what their customers need. Customer service helps businesses mitigate this risk and build better relationships with customers.

Payment Services 52

Payment Services Customer Retention Customer Experience Advertising 52

Inside Retail

FEBRUARY 28, 2022

Shippit was their first-ever platform for national freight, replacing the dated, manual process of fulfilling orders over the phone, including updating addresses manually and processing payments over the phone. Learn more about how Shippit can support your business, talk to our experts today!

Merchant Services 130

Merchant Services Payment Services Shipping Fulfillment 130

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

With a mobile POS, your customers won’t have to wait in line to check out. This will allow you to serve more customers and save them time. Improved customer service will result in better customer retention. Modernize Payments. Empower Your Employees.

Payment Services 97

Payment Services Point of Sale Customer Retention Customer Experience 97

Retail Focus

MAY 18, 2021

In a time of economic downturn, most businesses will be looking for ideas on how to cut costs and maximise their profits wherever possible. In the retail sector, there have been limited opportunities for small businesses to function, and therefore make enough sales revenue to stay afloat. Customer Retention is Key.

Payment Services 147

Payment Services Customer Retention Operating Expenses Marketing 147

Cisco Retail

FEBRUARY 18, 2022

Consumers demanded the ability to purchase online and return in-store, and retailers responded by putting processes in place that offered those options. However, the actual channels remained distinct within the retailers’ operations and created a new set of problems including revenue recognition and inventory movement between the channels.

Payment Services 143

Payment Services Fulfillment Returns Customer Retention 143

Small Biz Trends

DECEMBER 15, 2022

The anchor application in the Zoho Corporation’s customer service platform, Zoho Desk is a customizable, web-based help desk software that lets users efficiently manage customer support activities. Much of the Zoho Desk platform is dedicated to self-service. If only a platform offered the best of both worlds.

Payment Services 136

Payment Services Fulfillment Customer Experience Management 136

Independent Retailer

SEPTEMBER 21, 2022

Here are some common problems small business owners might encounter and how to overcome them: Capturing Leads Debt Collection Owner Dependence Customer Retention Maintaining Quality Client Dependence. The first step in the sales funnel is getting the customer’s attention. Customer Retention. Capturing Leads.

Payment Services 98

Payment Services Customer Retention Advertising Location 98

Retail Bound

MARCH 21, 2024

In this comprehensive guide, we’ll explore the strategic utilization of net terms to drive expansion and bolster revenue growth for wholesale retailers. By providing flexibility in payment timelines, wholesale retailers can attract customers who may be inclined to purchase more goods knowing they have additional time to pay.

Payment Services 52

Payment Services Wholesale Supply Chain Management Customer Retention 52

I Vend

APRIL 12, 2022

The European Business Review recently reported , for example, on research that put the cost of acquisition at five times higher than retention. So why is understanding and increasing customer lifetime value so important, and how can retail stores achieve it? Mobile POS – for in-aisle service and orders.

Payment Services 98

Payment Services Customer Retention Customer Experience Promotions 98

I Vend

MARCH 14, 2023

Checkout – the shopper can avoid queues at the fixed POS, by completing the contactless payments at the mPOS. The use of mPOS to deliver all the above functions elevates the customer experience, and brings back the human touch in shopping. mPOS offers the opportunity to save the sale and increase revenue.

Shopping 98

Shopping Point of Sale Payment Services Checkout 98

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Shoppers have readily adjusted to the “new normal,” whether it’s a higher reliance on e-commerce, a surge in-home delivery, rapid adoption of curbside pickup, an increase in contactless payment, or other modifications in their behavior. Here Are The Ten Emerging Retail Trends We Predict For 2022.

Retail Trends 111

Retail Trends Consumer Payment Services Fulfillment 111

Hyken

OCTOBER 8, 2021

Doug Liantonio is the Marketing Outreach Analyst at Gravy Solutions , a company that helps subscription-based businesses recover failed payments and retain customers. As a business owner, it’s shockingly easy to forget that. Lead with Empathy. Behind every subscription is a person.? .

Payment Services 121

Payment Services Customer Retention Marketing ATS 121

I Vend

OCTOBER 6, 2022

iVend Retail Ecosystem Get the synergy flowing in your retail business. Learn more about iVend’s integrated retail technology platform. A retail business without a point of sale system seems unthinkable. Retail technology drives growth, through enhanced customer experience and increased sales.

Inventory Management 98

Inventory Management Payment Services Point of Sale Checkout 98

Independent Retailer

OCTOBER 20, 2022

Though collecting customer information and adding phone numbers to a database is easy, it requires finesse and market research to understand how best to utilize SMS to speak your customers’ language. 5 Ways to Use SMS for Your Small Business. Proof That Texting Customers Works. back to top. back to top.

Consumer 98

Consumer Customer Retention Marketing Promotions 98

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Some POS systems are designed with small to medium businesses in mind, some offer industry-specific features, and some cover all grounds and are flexible. Also offers hardware support.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

Retail Minded

APRIL 20, 2023

By embracing new technology, digitizing processes, streamlining staff training, and enhancing the customer shopping experience, businesses can improve operational efficiency, foster customer loyalty, and drive revenue growth. Also, it maintains customer interest and showcases new or seasonal products.

Payment Services 52

Payment Services Store Layout Customer Retention Inventory Management 52

Storis

MAY 17, 2024

Understanding the advantages of earning repeat customers is the foundation to grow your company. Before diving into improving your company’s customer retention rate, it is important to understand how it will positively affect your company. Reducing customer defection rate by 5% can increase profitability by 25-125%.

Customer Retention 52

Customer Retention Home Furnishings Payment Services Customer Experience 52

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Some POS systems are designed with small to medium businesses in mind, some offer industry-specific features, and some cover all grounds and are flexible. Also offers hardware support.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

Storis

FEBRUARY 23, 2020

Understanding the advantages of earning repeat customers is the foundation to grow your company. Before diving into improving your company’s customer retention rate, it is important to understand how it will positively affect your company. Reducing customer defection rate by 5% can increase profitability by 25-125%.

Customer Retention 52

Customer Retention Home Furnishings Payment Services Clienteling 52

Rangeme

OCTOBER 8, 2024

With CPG brands under immense pressure, cash flow is continuing to be a major blocker for scaling revenue growth, and sometimes it’s difficult to find how to fulfill these orders. One of the downsides of factoring is that it’s an extremely manual process; try to get ahead of this and establish a relationship before you need it.

Finance 52

Finance Payment Services Customer Retention Fulfillment 52

Rangeme

JULY 29, 2022

For small to mid-sized businesses (SMBs), fast shipping is an opportunity to convert shoppers at the top of the sales funnel, driving more sales from the bottom up. Better Customer Retention. While fast shipping promises can attract new customers, delivering on those promises can help retain them.

Fulfillment 52

Fulfillment Merchant Services Drop-Shipping Shipping 52

365 Retail

SEPTEMBER 16, 2024

One effective method is to tighten customer payment terms while negotiating extended terms with suppliers. Offering incentives for early payments or discounts can encourage faster cash flow from customers. One effective approach is to negotiate favourable payment terms with suppliers.

Payment Services 52

Payment Services Planning Inventory Management Management 52

RETAIL MANAGEMENT SOFTWARE

JULY 8, 2024

Sales Management Speedy Checkout: A quick and efficient checkout process is vital for customer satisfaction. Features like barcode scanning, multiple payment options (credit cards, mobile payments, etc.), Track purchase orders, manage vendor contacts, and analyze supplier performance to maintain a steady supply chain.

Sporting Goods 52

Sporting Goods Payment Services Inventory Management Point of Sale 52

CJ Retail Solutions

AUGUST 17, 2024

These days, retailers use technology to give customers smooth, customized shopping experiences. This changes in the way consumers engage with brands and make decisions about what to buy is the result of a number of factors, such as mobile payment systems & e-commerce platforms.

Marketing 52

Marketing Point of Sale Payment Services Promotions 52

I Vend

JULY 9, 2024

Customer engagement Customer engagement and experience is essential to business success in retail – in fact 81% of businesses say that it is a key competitive differentiator – because of the way that it drives customer retention and average spend and increased profits.

Inventory Management 52

Inventory Management Supply Chain Management Payment Services Checkout 52

Storis

APRIL 12, 2024

Talk to a Sales Professional What is Customer Lifetime Value? Customer loyalty builds brand affinity and maximizes customer lifetime value (CLV). Customer Lifetime Value (CLV) refers to the net revenue earned throughout a relationship with a customer, encompassing all their purchases over time.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

Storis

APRIL 18, 2024

Talk to a Sales Professional What is Customer Lifetime Value? Customer loyalty builds brand affinity and maximizes customer lifetime value (CLV). Customer Lifetime Value (CLV) refers to the net revenue earned throughout a relationship with a customer, encompassing all their purchases over time.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

Storis

APRIL 12, 2024

Promoting customer loyalty programs is critical to sustained retail success. What is Customer Lifetime Value? Customer loyalty builds brand affinity and maximizes customer lifetime value (CLV). Membership programs require customers to pay to join, creating exclusivity.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

365 Retail

NOVEMBER 1, 2022

With brands increasingly investing in technology to develop their own marketplaces – what impact will this have on ecommerce retailers who stick to traditional processes? . While many brands and retailers offer products through their own websites and platforms, online marketplaces are on the rise. Give the customer flexibility.

Payment Services 52

Payment Services Shopping Customer Retention Fast Fashion 52