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Thanks to rapid innovations in supplychainmanagement, AI technology and digital marketing, e-commerce is increasingly playing an integral role in the lives of everyday Aussies. Customerretention With both consumers and retailers feeling the pinch of increasing costs, customerretention will be a key theme of 2024.
With inventory availability being one of the top priorities for shoppers this holiday season, retailers must leverage their inventory management and customer experience tools to optimise their merchandise strategies. Not only will this help ensure margins are managed, but it will ensure customer expectations are met.
Set benchmarks for inventory management, including the rate of inventory turnover and tracking and fill rate. Continue to review minimum stock limits and develop contingency plans should supply issues emerge. A successful year might not be double-digit sales growth in a challenging economic environment.
Customer engagement Customer engagement and experience is essential to business success in retail – in fact 81% of businesses say that it is a key competitive differentiator – because of the way that it drives customerretention and average spend and increased profits. How important are big data and analytics?
Source: Chron – The Advantages & Disadvantages of Offering Credit Improving Cash Flow Management – While extending credit carries inherent risks, it also allows wholesalers to manage cash flow more effectively. Businesses use Resolve to manage all their cash flow and AR workflows in one place.
To fulfill purchase orders and support customerretention in this uncertain landscape, companies have reevaluated their supplychain processes and adjusted their logistics frameworks. Improve SupplyChains, Boost Customer Satisfaction. That’s why sound transportation management is critical.
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