I Vend

MARCH 14, 2023

Retailers have to find a way to make the shopping experience more human, engaging and personalised and many are turning to the smart use of retail technology, specifically mobile point of sale, or mPOS. Mobile POS allows store associates to get alongside customers as they are making their buying decisions.

Shopping 98

Shopping Point of Sale Payment Services Checkout 98

I Vend

AUGUST 10, 2022

Personalised communication is also important for building advocacy and brand ambassadors, with 71% of shoppers feeling frustrated when their customer experience is not personalised. Retail technology can play an important role in helping to develop customer advocates and retail communities. The role of retail technology.

Customer Retention 98

Customer Retention Customer Experience Promotions Point of Sale 98

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

Equipping staff with enterprise-class mobile POS can add valuable mobility and visibility to the inventory management process. This technology allows associates on the sales floor to know what products are available or scheduled to arrive. With a mobile POS, your customers won’t have to wait in line to check out.

Payment Services 74

Payment Services Point of Sale Customer Retention Customer Experience 74

Retail TouchPoints

AUGUST 30, 2024

From Fragmented to Frictionless By now, the benefits of a good loyalty program are well-documented: improved customer retention, more frequent purchases, higher-volume orders and better brand sentiment. But there are bumps in the road for brands looking to implement a successful loyalty program nowadays.

Merchant Services 124

Merchant Services Consumer Customer Retention Promotions 124

Wiser

NOVEMBER 29, 2023

They aim to encourage these entities to stock more of the product, allocate more shelf space, or promote it more vigorously to customers. Tactics often include bulk buying discounts, rebates, or incentives like free point of sale displays.

Promotions 146

Promotions Consumer Wholesale Advertising 146

I Vend

AUGUST 19, 2024

Read more In this article we’ll take a look at customer appreciation strategies, why they are important, the steps to create them, and the way that point of sale customer loyalty and promotions technology underpins implementation. Why is customer appreciation important?

Point of Sale 52

Point of Sale Promotions Checkout Customer Retention 52

M19 Retail

DECEMBER 4, 2024

The Benefits of a Mobile POS for Retail Stores In the fast-evolving retail environment, where customer expectations continue to rise, delivering quick, personalized service is no longer optional; it’s essential for business growth and customer retention. Ready to Transform Your Retail Operations?

Payment Services 52

Payment Services Checkout Inventory Management Customer Retention 52

Retail Next

SEPTEMBER 24, 2019

Point of Sale Data Collection – Retail customer data collected at the point of sale is not only a perfect solution to inventory management but has other great benefits too that just shouldn’t be missed. Forecast purchases and manage inventory accordingly. Recognizing potential threats.

Point of Sale 88

Point of Sale Inventory Management Target Market Customer Experience 88

V Count

SEPTEMBER 15, 2022

If you’re running a brick-and-mortar business, you may want to invest in one of these point-of-sale systems. As a business owner or a store manager, you’ll face countless challenges, and turning your business into a successful one usually requires time, effort and commitment. You can manage it all from one place.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

While many retailers appointed a store associate to physically count foot traffic to adhere to the occupancy rule, some retailers added floor markers that are spaced 6 feet apart and installed customized plexiglass shields at all point-of-sale. The store experience is a big part of REI’s success.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

V Count

SEPTEMBER 15, 2022

If you’re running a brick-and-mortar business, you may want to invest in one of these point-of-sale systems. As a business owner or a store manager, you’ll face countless challenges, and turning your business into a successful one usually requires time, effort and commitment. You can manage it all from one place.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

CJ Retail Solutions

AUGUST 17, 2024

RFID tracking, inventory management systems, & smartphone apps are some of the technologies that make integration easier. All things considered, the use of technology in retail merchandising has improved how goods are presented and offered while also giving customers greater choice & control over their purchasing journey.

Marketing 52

Marketing Point of Sale Payment Services Promotions 52

Storis

SEPTEMBER 17, 2024

At the heart of modern retail strategy lies the concept of unified commerce solutions—integrative systems that ensure a consistent and seamless customer journey across all channels. Today’s retail customers value experience and service. To remain competitive, brick-and-mortar stores must adapt to these evolving expectations.

Customer Retention 52

Customer Retention Inventory Management Customer Experience Point of Sale 52

Storis

APRIL 12, 2024

CLV serves as a crucial metric for businesses to assess the long-term profitability of their customer base and tailor marketing strategies accordingly. Retailers’ loyalty, reward, and membership programs grow Customer Lifetime Value (CLV) by encouraging repeat purchases and increasing customer retention.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

Storis

APRIL 18, 2024

CLV serves as a crucial metric for businesses to assess the long-term profitability of their customer base and tailor marketing strategies accordingly. Retailers’ loyalty, reward, and membership programs grow Customer Lifetime Value (CLV) by encouraging repeat purchases and increasing customer retention.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

Storis

APRIL 12, 2024

CLV serves as a crucial metric for businesses to assess the long-term profitability of their customer base and tailor marketing strategies accordingly. Retailers’ loyalty, reward, and membership programs grow Customer Lifetime Value (CLV) by encouraging repeat purchases and increasing customer retention.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

I Vend

JULY 9, 2024

Customer engagement Customer engagement and experience is essential to business success in retail – in fact 81% of businesses say that it is a key competitive differentiator – because of the way that it drives customer retention and average spend and increased profits. How important are big data and analytics?

Inventory Management 52

Inventory Management Supply Chain Management Payment Services Checkout 52

365 Retail

SEPTEMBER 16, 2024

This guide provides actionable strategies to streamline retail operations by setting clear financial priorities, managing cash flow, and optimising resources. For many retailers, inventory management, staffing, and marketing are key areas that require careful planning. Another critical factor is managing customer payments.

Payment Services 52

Payment Services Planning Inventory Management Management 52

CJ Retail Solutions

AUGUST 26, 2024

Retailers can set up particular KPIs that align with their overarching objectives, like raising sales, strengthening brand awareness, or improving customer retention. Common KPIs for in-store marketing campaigns include sales conversion rate, foot traffic, average transaction value, customer retention rate, and brand awareness.

Marketing 52

Marketing Visual Merchandising Inventory Turnover Store Layout 52

CJ Retail Solutions

DECEMBER 4, 2024

Implementing regular maintenance schedules can help prevent costly repairs and replacements, leading to improved cost management and operational efficiency. Well-maintained storefronts contribute to a positive brand image, attracting and retaining customers through a visually appealing and professional appearance.

Inventory Management 52

Inventory Management Customer Experience Clienteling Customer Retention 52

Small Biz Trends

JUNE 29, 2023

This article details the specifics of crafting a precise and comprehensive customer service representative job description tailored for a small business environment. This guide aims to help small business owners or hiring managers attract highly competent candidates and establish a customer-centric culture within their teams.

Payment Services 75

Payment Services ATS Accounting Fulfillment 75

V Count

MAY 6, 2024

Poor Customer Service : One significant factor that can lead to a decrease in customer retention is poor customer service. A customer may choose to leave a store and not make a purchase if they feel they are being ignored, not treated respectfully, or if they perceive the customer service to be subpar.

Payment Services 52

Payment Services Checkout Store Layout Returns 52

Retail TouchPoints

MARCH 30, 2023

Sweaty Betty’s use of performance and personalization APIs from Salesforce allowed the retailer to “customize pricing and promotions to different shopper groups” depending on the actions they took, said Igor Faletski, VP of Product Management at Salesforce. View the session on demand.

Point of Sale 298

Point of Sale Checkout Consumer Promotions 298

Star Miconics

MARCH 29, 2024

Its simplicity and efficiency have made barcode technology a staple in inventory management across diverse sectors, including grocery, retail , and hospitality. The reduction in the cost of handheld barcode scanners has democratized advanced inventory management systems, allowing small and midsize businesses to reap the benefits as well.

Payment Services 59

Payment Services Inventory Management Checkout Point of Sale 59