The Power of Loyalty: Enhancing Customer Retention for Small to Medium-Sized Retail Stores with iVend POS
I Vend
JUNE 20, 2024
Customer retention is one of the most valuable and important strategies for building a successful mid-size retail business. It places the focus on customer lifetime value (CLTV) – the total that a customer spends with the retailer over a relationship that usually spans years, and even generations.
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