Remove Customer Retention Remove Home Furnishings Remove Shopping
article thumbnail

At Home to be Taken Private in $2.8 Billion Purchase

Retail TouchPoints

as shoppers continued investing in home improvement projects during late 2020. At Home plans to retain this momentum with an emphasis new customer retention and growth. H&F believes At Home’s low-cost operating model and emphasis on low prices will help the retailer continue to gain market share in the future. “As

ATS 205
article thumbnail

The Value of Repeat Customers

Storis

Understanding the advantages of earning repeat customers is the foundation to grow your company. Before diving into improving your company’s customer retention rate, it is important to understand how it will positively affect your company. Reducing customer defection rate by 5% can increase profitability by 25-125%.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Value of Repeat Customers

Storis

Understanding the advantages of earning repeat customers is the foundation to grow your company. Before diving into improving your company’s customer retention rate, it is important to understand how it will positively affect your company. Reducing customer defection rate by 5% can increase profitability by 25-125%.

article thumbnail

Leverage Tech in the 5-Step Selling Process

Storis

Written for the Home Furnishings Association’s Educational Series In a world before showroom technology , it was inefficient to track non-purchasing guests. Today, retailers leveraging in-store technology to track guests and build shopping carts generate valuable data. First-party data is increasingly important.

article thumbnail

Leverage Tech in the 5-Step Selling Process

Storis

Written for the Home Furnishings Association’s Educational Series In a world before showroom technology , it was inefficient to track non-purchasing guests. Today, retailers leveraging in-store technology to track guests and build shopping carts generate valuable data. First-party data is increasingly important.

article thumbnail

2025’ Housing Market Rebound Opens Door for Furniture and Appliance Sales Growth

Storis

These are strong indicators that the housing market will gain momentum, benefiting retailers as these buyers furnish their new homes. Why Retail Executives Should Be Optimistic The housing market and the home furnishings industry are intrinsically linked. This is vital as new home buyers typically have multiple needs.