Inside Retail

SEPTEMBER 19, 2022

Customer expectations of engagement and experience in retail are changing equally quickly. Not that long ago, walking into a carefully organised grocery market, hearing a pianist perform in the centre of a high-end department store, or having a retail associate help guide you represented a good retail customer experience.

Customer Experience 147

Customer Experience Customer Retention Marketing Promotions 147

365 Retail

JULY 20, 2022

With the ongoing domination of social networks and democratization of online shopping, led by e-commerce platforms removing barriers for newcomers, online creators, and micro brands, the number of online merchants will continue to grow exponentially and with it competition and customer acquisition costs.

Merchant Services 122

Merchant Services Shopping Customer Retention Department Stores 122

Hyken

MAY 1, 2023

According to the research, since 2009, a stock portfolio of the publicly traded brands in Siegel+Gale’s research outperformed every major index with a return of 1,841%. Acxiom’s Tate Olinghouse, chief client officer, shares his thoughts on the topic, rounding out his series on customer acquisition, growth, and retention strategies.

Customer Retention 12

Customer Retention Customer Experience Department Stores Management 12

I Vend

MARCH 14, 2022

That means that optical retail stores not only face competition from each other, but also from different retail segments, including department stores, speciality fashion, pharmacies and discount stores. According to the Association for Customer Loyalty, one of most effective tools for branding is omnichannel retailing.

Customer Retention 98

Customer Retention Department Stores Discount Store Target Market 98