Retail TouchPoints

NOVEMBER 25, 2024

Vaccarella is no stranger to retail — Bogg has wholesale partnerships with Dick’s Sporting Goods and Bass Pro Shops , among others — and she has mastered a model in which the brand develops exclusive designs tailored to each partner’s shopper base. We started doing trade shows and focused on wholesale.

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Inside Retail

JANUARY 28, 2025

This is also the reason why the brand doesnt sell its products on a wholesale basis. We go direct to consumer because we would rather give our customers a really high-quality product, and if that means that there’s less margin in there, we don’t mind.

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Retail TouchPoints

DECEMBER 4, 2024

Photo credit: Calpak From Pop-Up to Permanent Calpak initially realized the power of retail when it started forging partnerships with Nordstrom and other wholesale partners, according to Shin.

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Retail TouchPoints

APRIL 1, 2024

Joe Megibow: The theme that’s driven me across all these companies is they’ve all genuinely been laser-focused on the customer experience. That’s my passion — how do we do the right thing for the customer in new and innovative ways? How do you view those channels? Megibow: Our stores do great.

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Inside Retail

OCTOBER 25, 2024

. “We continue to invest in our operational capabilities and improve the customer experience while meeting the increased global demand for our products and positioning Skechers for profitable growth now and in the future,” he continued.

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Retail TouchPoints

JANUARY 2, 2025

After moving aggressively into direct sales in 2020 and 2021, Nike had to begin rekindling wholesale relationships with retailers including DSW and Macys in late 2023. The brand also has been dealing with the repercussions of its efforts to beef up its direct-to-consumer (DTC) channel.

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Retail TouchPoints

NOVEMBER 14, 2024

This data, which includes sensitive customer information like credit card details, is stored across a number of environments and is accessible through millions of point-of-sales and IoT devices. In light of this, it’s critical that businesses strengthen their defenses.

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Retail TouchPoints

SEPTEMBER 16, 2024

As a company, we are always looking for ways to innovate and enhance both our operations and the customer experience,” said Scott Kessler, EVP and CIO of Northeast Grocery in a statement. Northeast Grocery is encouraging shoppers to provide feedback during the pilot program to help shape the future of this initiative. “As

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Inventory Management Wholesale Supermarket Customer Experience 273

Retail TouchPoints

MARCH 4, 2025

Designed by ViaClover, a Southern California-based firm, the store is a blank canvas, allowing Lilysilks designs to take center stage,” said Alexander Meder, VP and General Manager of Lilysilk Retail and Wholesale in a statement.

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Retail Customer Experience

MARCH 26, 2024

BJ’s Wholesale Club is leveraging Simbe’s Store Intelligence platform to boost the customer experience and provide store associates more time to assist customers.

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Retail TouchPoints

MARCH 23, 2022

The brand’s overall digital sales also increased 19% globally, while wholesale revenues were down by 1%. A big piece of Nike’s direct offensive has been a shift away from wholesale and toward DTC. Wholesale Will Still Play a ‘Very Important Role’. Revenues were up 5% YoY in the company’s fiscal Q3, which ended Feb.

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Retail TouchPoints

JUNE 12, 2024

In partnership with Roadie , a UPS company , BJ’s Wholesale Club has expanded same-day delivery services for large, big-ticket items such as patio sets, grills and TVs. By expanding this service we’ve made it even easier for busy families to do their one-stop shopping at BJ’s.

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Inside Retail

AUGUST 19, 2024

Dymocks Group has named Alison Evans as CEO of stationery retailer Milligram and its wholesale counterpart Telegram Co, effective September 19, succeeding co-founder Scott Druce. Currently, Evans serves as head of omnichannel retail at Milligram and Telegram Co. “Scott has decided it’s time for him to pursue new ventures.

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Retail TouchPoints

SEPTEMBER 12, 2024

Associated Food Stores (AFS), a wholesaler and cooperative serving nearly 450 supermarkets in the Intermountain West region, has adopted customer engagement, personalization and analytics solutions from Birdzi. We’re honored to earn the confidence from our first wholesale customer.”

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Inside Retail

OCTOBER 13, 2021

In this article, we outline how your business can strengthen its cash flow and grow by providing more payment options to retail business customers. Selling your products wholesale to retailers enables you to enjoy larger order volumes, but there are downsides too – late payments and inefficient payments processes. Boost cash flow.

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Retail TouchPoints

JULY 19, 2023

Sweaty Betty’s apparel and accessories are sold in-store, online and through various wholesale partners. With NewStore , the brand has unified its direct offline and online channels to helps drive operational efficiency and improve the customer experience.

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Retail TouchPoints

DECEMBER 9, 2024

Wholesale marketplace Faire , which can act as a barometer of where the retail winds are blowing, saw a 500% increase in searches for advent calendars in August 2023 compared to the same period in 2002, and the number of advent calendars available for sale on the platform has increased 4X this year. In fact, the Cheese Bros.

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Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. If a customer walks into a store and says, ‘My hands are full, ship it to me,’ that’s one experience we have to offer.

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Inside Retail

NOVEMBER 18, 2024

He emphasised the importance of providing value through bespoke customer experiences, tailored communications and exclusive discounts. The team will analyse which products and categories resonate with customers every week to determine where to place the focus. There are so many opportunities for us, but we’re measured.

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Retail TouchPoints

AUGUST 7, 2024

Reporting directly to Linnartz, Dausch led global brand, marketing, digital engagement and customer experience across all commerce channels. For the entire fiscal year, Under Armour also reported a revenue drop of 3% , with North America revenue and wholesale revenue suffering the most, with a loss of 8% and 7% respectively.

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Inside Retail

DECEMBER 12, 2024

“We’ve got pureplay, we’ve got omnichannel, B2C, B2B, wholesale, retail, we’ve even got business services in there as well,” she said. “Every single website that I work across has different customer requirements, but it also adds that variety that I just love within retail.”

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Retail TouchPoints

MARCH 26, 2025

I am eager to continue to advance the important work underway in our retail and wholesale businesses, further build upon Carters brand equity, and create lasting connections with our customers through accelerated relevance, inspiring products and meaningful storytelling.

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Retail TouchPoints

OCTOBER 13, 2022

In his new role, Goubert will oversee the company’s operational and commercial functions, including production, supply chain, retail, wholesale and marketing. Goubert was President and Chief Customer Officer at NMG, where he was responsible for the Neiman Marcus brand as well as all customer touch points.

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Retail TouchPoints

FEBRUARY 22, 2021

The mass store closures prompted by COVID-19 in spring 2020 could have spelled disaster for equestrian specialty brand Kerrits , which had operated as a wholesale-only business for over 25 years. Once the pandemic hit, our wholesalers had to close their stores, and we had to rethink our entire email plan,” said Florin.

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Retail TouchPoints

FEBRUARY 3, 2021

Scott will remain executive chairwoman and majority owner of the business, continuing to lead design, customer experience and philanthropy efforts. a robust online business and wholesale distribution at Neiman Marcus, Nordstrom, Bloomingdale’s and 600 specialty boutiques worldwide.

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Retail TouchPoints

FEBRUARY 27, 2024

Of note, Boisson will soon be opening its ninth brick-and-mortar store in Miami and is investing in its DTC delivery and fulfillment capabilities, looking closely at wholesale and off-site partnerships as its next big growth areas. Boisson’s curated approach to discovery is a differentiator for its blossoming wholesale business.

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Inside Retail

JUNE 12, 2024

The good news is that they’re also seeing customers returning to physical stores. This provides a fantastic opportunity to deliver a great customer experience, which can really set a business apart – provided it’s done right.

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Retail TouchPoints

JUNE 3, 2024

Brand Manager, BÉIS Christina Sandore, Associate & Senior Architect, Bergmeyer Marcello Aldorasi, Director of Robotics & Automation, BJ’s Wholesale Club Cydnie Kalkhourst, Director of Retail Experience & Education, Canada Goose Kelly Johnson (Rodeck), Head of U.S.

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Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. There’s no question there’s more public attention on frictionless innovation, but that doesn’t necessarily translate to a rapid, or wholesale, adoption of the technology.

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Retail TouchPoints

MARCH 17, 2023

In her new role she will be responsible for strategically driving Glossier’s global business across all channels of distribution, including ecommerce, retail and wholesale. She will also lead omnichannel integration, customer experience and strategy and overall business execution.

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Independent Retailer

NOVEMBER 15, 2024

This will improve the customer experience and increase sales. Also: How to Elevate the In-Store Marketing Experience Tools for Efficient Retail Management Many companies also implement process management software. Wholesale Central is a leading B2B directory of wholesale suppliers and products.

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Retail TouchPoints

JULY 21, 2022

While companies are certainly collecting more and more data, data alone can’t drive this level of hyper-personalization — especially not in a traditional wholesale retail model. Configurability — how do you optimize your selling model to suit the needs of your third-party brand partners while still delivering seamless customer experiences?

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Retail TouchPoints

JULY 24, 2024

Bulk essentials retailer Boxed.com has been relaunched by online wholesale retailer MSG Distributors , which acquired the brand out of bankruptcy in 2023. The new Boxed.com will leverage Spresso technology and MSG’s established fulfillment network to deliver an enhanced customer experience and drive growth for the revived brand.

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Inside Retail

APRIL 22, 2021

The deal will see Accent Group take control of Glue Store’s retail business, and the wholesale and distribution business of Next Athleisure – which owns brands such as Nude Lucy, Beyond Her, Lulu & Rose, Article One, and distributes Superga, Ellesse, Le Coq Sportif, Kappa, K-Way, Sebago and Napapijri. “The

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Retail TouchPoints

AUGUST 2, 2023

Focusing on the Fundamentals With the splashy, often short-sighted, tactics that used to work no longer bringing in results, DTC brands are being forced to go back to retail fundamentals — good products and a good customer experience. “ I’ve seen dozens and dozens of those cases and it can really disrupt the business.

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Retail TouchPoints

NOVEMBER 22, 2021

The new long-term partnership will give Nordstrom.com customers access to thousands of Fanatics’ exclusive products, including men’s, women’s and kids gear from top leagues including the NFL, NCAA, NBA, MLB and more. Macy’s launched a similar partnership with Fanatics in October 2021.

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Independent Retailer

DECEMBER 23, 2022

Wholesale inventory bloat, combined with a softening demand in the economy, is taking its toll on cash flow and earnings at retailers. . ” Here are 7 tips for retailers on how to better manage their wholesale inventory and get rid of some of that product bloat: Return for a Refund or Credit. Retailers were sitting on $739.5

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