Retail TouchPoints

DECEMBER 3, 2024

Some of the biggest changes over the past six decades have revolved around what brick-and-mortar retail means to customers, as well as a lot of customers going the digital route for shopping. Anderson: What’s really great about having these two brands is that we can continue to expand/explore the products and experiences for each.

Shopping 286

Shopping ATS Visual Merchandising Location 286

Wiser

MAY 14, 2020

This is where visual merchandising comes into play. What is Visual Merchandising? Visual merchandising is the practice of designing and displaying merchandise in a retail setting with the goal of engaging shoppers and boosting sales. The Importance of Strong Visual Merchandising.

Visual Merchandising 158

Visual Merchandising Cross Merchandising Point of Sale Apparel 158

Retail Focus

APRIL 2, 2025

The Society strive to keep Visual Merchandising, Display, Experiential and Creative alive! We are now masters of creative and design production, not only for windows and in-store vm but also for pop-up stores, customer experiences, product launches, store design, press days, marketing activations, customer events and photoshoots.

Visual Merchandising 222

Visual Merchandising Promotions Fashion Customer Experience 222

Retail Focus

JUNE 5, 2024

That’s visual merchandising for you. Therefore, if you’re looking to boost your sales , one of your priorities should be developing an effective visual merchandising strategy. What Is Visual Merchandising and Why Does It Matter? So, first, let’s define visual merchandising.

Visual Merchandising 147

Visual Merchandising Promotions Customer Experience Shopping 147

Wiser

SEPTEMBER 12, 2022

This is where visual merchandising comes into play. What is Visual Merchandising? Visual merchandising is the practice of designing and displaying merchandise in a retail setting with the goal of engaging shoppers and boosting sales. The Importance of Strong Visual Merchandising.

Visual Merchandising 148

Visual Merchandising Point of Sale Cross Merchandising Apparel 148

Retail TouchPoints

FEBRUARY 5, 2025

Similarly, creating a meaningful customer experience begins with a map a tool to visualize the entire journey, from initial awareness to post-purchase interactions. Customer journey mapping (CJM) is widely used in retail to analyze and plan touch points before, during and after purchase.

Customer Experience 270

Customer Experience Promotions Checkout Planning 270

Retail TouchPoints

JANUARY 13, 2025

Inventory is the asset that can make a customer experience fantastic, or it can hurt it due to mismanagement or a static supply chain that cannot dynamically respond or move inventory, Furner said. Physics AI and the Opportunity for Global Supply Chains John Furner, President and CEO of Walmart U.S. ,

Customer Experience 290

Customer Experience Marketing Fulfillment Store Operations 290

Retail TouchPoints

MARCH 14, 2025

and Dior use art to shape their identity; How curating art enhances brand storytelling and customer experiences; The various career roles available in retail, branding, creative direction and marketing; Immersions to New York City and Paris sponsored by LVMH; and The chance to engage with LVMH mentors and explore career and internship opportunities.

Visual Merchandising 213

Visual Merchandising Employee Engagement Customer Experience Fulfillment 213

Retail TouchPoints

DECEMBER 6, 2024

From there, our talented team of designers and visual merchandisers executed an interactive, easy and inspiring experience. RTP: Beyond the experiential components, how did Carter’s elevate the visual storytelling and in-store creative elements to reflect the new behaviors and expectations of modern parents?

Visual Merchandising 289

Visual Merchandising Apparel Marketing Fashion 289

Retail Focus

APRIL 23, 2024

The 2024 Visual Merchandising and Display Show, hosted on April 16-17 at the Business Design Centre in London, provided a comprehensive look at the future of engaging retail spaces through innovative design and display.

Visual Merchandising 263

Visual Merchandising Consumer Returns Customer Experience 263

Retail TouchPoints

JANUARY 22, 2025

But I just did a workshop with a client where we had marketing, communications, operations, a dedicated CX (customer experience) person that we partnered with, and even digital providing representation.

Customer Experience 317

Customer Experience Promotions Visual Merchandising Marketing 317

Retail TouchPoints

APRIL 22, 2022

When every trip a shopper makes to the store needs to be maximized, it’s vital for all those responsible for the customer experience to work together, both online and offline,” Esposito added. Ecommerce executives need to be concerned with what happens when shoppers visit a brick-and-mortar store to check out an item in person.

Visual Merchandising 327

Visual Merchandising Fulfillment Store Operations Consumer 327

Retail TouchPoints

NOVEMBER 18, 2021

For nearly 15 years, Retail TouchPoints has been retailers’ go-to source for news, education and events around optimizing the customer experience across all channels. design:retail Conference & Expo : Unleash your creativity and rediscover your love for design and visual merchandising!

Visual Merchandising 278

Visual Merchandising Fulfillment Customer Experience Consumer 278

Retail TouchPoints

FEBRUARY 7, 2023

With its strong roots in the store design and visual merchandising community, PAVE Global also will tap into its expansive network to attract a broader mix of exhibitors and strategic partners to the event. We look forward to supporting our community, and helping forge meaningful connections between design students and retail leaders.”

Visual Merchandising 287

Visual Merchandising Promotions Planning Customer Experience 287

Inside Retail

NOVEMBER 5, 2024

Robots are increasingly finding their place in the sector, offering substantial improvements in both operational efficiency and customer experience. Robots are most effective when they handle time-consuming, mechanical tasks, freeing human workers to engage with customers and focus on higher-level responsibilities.

Customer Experience 130

Customer Experience Visual Merchandising Store Operations Fulfillment 130

Retail TouchPoints

JUNE 15, 2022

And because food shopping decisions align directly with consumers’ needs and preferences, food retailers have a unique opportunity to differentiate through the physical experience they offer. For example, La Grande Epicerie in France was spotlighted as the “crème de la crème” of the French gourmet retail experience.

Visual Merchandising 263

Visual Merchandising Customer Experience Consumer Location 263

Retail TouchPoints

APRIL 2, 2025

One way of doing this is through exclusive drops, whereby particular items are only available in-store and maybe even only to the first 50 or 100 customers to enter the store on a given day. Ring thrives on creating a positive customer experience along every touch point of SCAYLEs value chain.

Social Commerce 147

Social Commerce Customer Experience Specialty Retailers Fashion 147

Inside Retail

JUNE 8, 2021

They expect to be guided, some would even say they expect you to control their shopping experience. Are you expected to be a shopkeeper, a marketing expert, a visual merchandising expert, an operations expert and stock-buying expert … just to name a few. A ttract customers using an emotional pull. So now what?

Visual Merchandising 246

Visual Merchandising Customer Experience Shopping Marketing 246

Retail TouchPoints

OCTOBER 27, 2024

They’ve been shaped/scarred by not one but two global economic traumas — the Great Recession of 2008-2009 and the COVID pandemic — and they’ve grown up with social media playing an increasingly large (and loud) role in shaping culture, including how these consumers shop, research and purchase products and services.

Payment Services 321

Payment Services Consumer Jewelry Marketing 321

Retail Focus

FEBRUARY 6, 2023

To meet the needs of the industry, EuroShop 2023 has been structured into eight clear experience dimensions, providing an even more visitor-oriented offering, synergies between different dimensions, and more hall space for strongly growing areas such as retail technology or refrigeration. 1966-1972 EuroShop held every two years.

Visual Merchandising 303

Visual Merchandising Payment Services Management Marketing 303

Retail TouchPoints

DECEMBER 14, 2020

“Its editorial mission is a great fit for Retail TouchPoints as we continue to focus on innovation in technology and business strategies, and commit to provide timely and tactical insights to retail decision-makers as they strive to enhance their omnichannel customer experiences.”

Visual Merchandising 298

Visual Merchandising Customer Experience Management 298

365 Retail

APRIL 1, 2025

The Visual Merchandising and Display Show is the biggest event in the calendar for visual merchandising, retail design, and display. Attendees will have the opportunity to explore interactive exhibits, live demonstrations, and cutting-edge solutions, gaining insight into how brands are evolving their physical presence.

Visual Merchandising 59

Visual Merchandising Kiosk Returns Accessories 59

Retail TouchPoints

FEBRUARY 28, 2024

The Fast Simon solution is designed to enhance online retailers’ merchandising with smart collections and visual merchandising.

Visual Merchandising 269

Visual Merchandising Shopping Management Consumer 269

Retail TouchPoints

DECEMBER 5, 2023

Thematic visual merchandising : Let Chinese shoppers know you know how important this week is and create some visual merchandising to display throughout the period – just as you would for Christmas. Harnessing the Year of the Dragon: Strategies for Retailers So how do you harness the year of the dragon?

Marketing Spend 273

Marketing Spend Visual Merchandising Marketing Consumer 273

Retail TouchPoints

SEPTEMBER 3, 2021

In every organization, marketing plays an important role in defining, socializing and managing the customer experience (CX). However, the relationship between the customer experience and the marketing teams is often disconnected. Unity Point #1: Marketing Sets Expectations, and CX Delivers.

Marketing 306

Marketing Customer Experience Visual Merchandising Advertising 306

Retail TouchPoints

JANUARY 9, 2025

The retailer, working with Mood Media , has created an experiential retail location equipped with a large-scale LED visual wall displaying curated content, carefully chosen music and even a custom fragrance, White Pepperwood, carrying the scent of the outdoors through the air.

Outdoor 278

Outdoor Fulfillment Consumer Location 278

Retail TouchPoints

NOVEMBER 11, 2024

Most recently, when fashion and accessories retailer Primark unveiled its 450 th store worldwide at the Florida Mall in Orlando, it announced it would have an entire floor dedicated to its growing partnership with Disney — a new kind of experience for the blossoming retailer, although certainly not the last.

Accessories 289

Accessories Fashion Apparel Consumer 289

Retail TouchPoints

MAY 17, 2022

At Coach, Zaccariello is responsible for visual merchandising through the company’s 3D creative studio, including store windows, showrooms and pop-ups, design and production of events and the digital experience team. “I couldn’t do what I do today without understanding local culture,” said Zaccariello.

Visual Merchandising 297

Visual Merchandising Outdoor Location Customer Experience 297

Retail TouchPoints

SEPTEMBER 12, 2023

Uncontained also will support the premium Container Store Custom Spaces offering with on-trend finishes, hardware and features such as smarthome compatible lighting.

Visual Merchandising 263

Visual Merchandising Location Shopping Planning 263

Retail TouchPoints

DECEMBER 14, 2021

In a room full of visual merchandisers, designers and creative leads, the following four projects were spotlighted for their creativity, professionalism and ability to evoke joy. Now in its 22 nd year, the nominated brands reached new levels of innovation — with some even thinking outside of the window to tell their stories.

Visual Merchandising 246

Visual Merchandising Customer Experience Fashion Returns 246

Retail TouchPoints

MAY 3, 2023

Brick-and-mortar stores will continue to be important distribution nodes in the omnichannel experience, so taking the steps toward linking sustainability efforts to the customer experience will ultimately grow brand value and move us toward a more sustainable future.

Visual Merchandising 278

Visual Merchandising Consumer Inventory Management Customer Experience 278

Retail TouchPoints

DECEMBER 13, 2023

Trend 3: Store Design Teams Become ‘Experience Teams’ When a brand decides to open a new store, the design team cannot work within its own silo. This is a new reality for typical projects, according to Cornelius, and it is why her firm has changed its vernacular from “store design” to “experience design.” customer experience).

Loss Prevention 323

Loss Prevention Visual Merchandising Sporting Goods Store Operations 323

CJ Retail Solutions

JULY 30, 2024

Visual merchandising is a critical component in maximizing retail sales. This practice involves strategically presenting products to create visually appealing and enticing displays for customers. Effective visual merchandising can attract shoppers, encourage store entry, and ultimately increase sales.

Visual Merchandising 52

Visual Merchandising Store Layout Promotions Consumer 52

Inside Retail

JUNE 12, 2024

Instead, it is a homeware industry specialist and leader in customer experience. This can be seen in its visual merchandising. Education and transparency of craftsmanship are other pillars that Bolia has integrated into its offline and online customer experiences.

Visual Merchandising 244

Visual Merchandising Checkout Customer Experience Consumer 244

Retail TouchPoints

JULY 26, 2024

The Responsible Store Design Program was designed to advance the company’s progress toward environmental targets and included a repeatable framework to assess retail stores and inform future visual merchandising approaches. “A

Visual Merchandising 264

Visual Merchandising Planning Customer Experience ATS 264

Retail TouchPoints

MARCH 4, 2025

When retailers discover that a particular product isnt selling as well as it normally does, there are many potential explanations. Is there a new, similar product on a nearby shelf thats priced for less, or one thats being heavily promoted by the manufacturer? If its a new product, has it been placed in the correct aisle?

Promotions 266

Promotions Management Visual Merchandising Location 266

Retail TouchPoints

JANUARY 15, 2024

“Together, we’re utilizing cutting-edge display technology to engage customers and communicate our brand’s mission, vision and values, ensuring that every shopper feels confident and represented.” Image courtesy Samsung Inside the store a custom 31.5-foot-wide

Visual Merchandising 263

Visual Merchandising ATS Checkout Fashion 263