Retail TouchPoints

APRIL 1, 2025

A message on the platforms homepage states that the site has stopped accepting orders as of March 28, and redirects customers to the auction-style resale site ShopGoodwill.com. The site was operated as a B2B2C marketplace where participating local Goodwills would list items on the site and ship the inventory directly to customers.

Thrift Store 267

Thrift Store Shipping Fulfillment Consumer 267

Retail Customer Experience

AUGUST 6, 2024

To manage a successful thrift store, owners must optimize the customer experience with a multifaceted approach that integrates optimized inventory management technology, effective merchandising and pricing, and customer-centric operations.

Thrift Store 111

Thrift Store Inventory Management Management Customer Experience 111

Retail TouchPoints

DECEMBER 2, 2024

What were previously unwanted and undesirable items dumped at a thrift store have become valued as pre-loved items, full of potential for their next owner. The move from buying new items to the growing popularity of secondhand clothing has presented a number of interesting branding lessons.

Thrift Store 182

Thrift Store Fashion Fast Fashion Employee Engagement 182

Retail TouchPoints

MARCH 29, 2023

GoodwillFinds — the new resale marketplace from nonprofit thrift store chain Goodwill — has added two retail veterans to its C-suite and onboarded three new Goodwill member organizations (representing more than 50 retail stores) to the platform.

Thrift Store 288

Thrift Store Apparel Jewelry Accessories 288

I Vend

APRIL 22, 2024

Thrift shopping continues to grow in popularity, particularly with millennial and Gen Z shoppers. For retailers, thrift stores have become part of the ‘mainstream’, managed with many of the key disciplines of ‘regular’ retail. But thrift retail also has its own unique characteristics and store performance indicators.

Thrift Store 52

Thrift Store Point of Sale Inventory Management Management 52

Retail TouchPoints

SEPTEMBER 16, 2022

In the “Ask Me Anything” session, the majority of the panel said they relied on thrift stores, deep discounts and resale sites like Poshmark to get many of the items they were wearing on stage, especially luxury designer goods.

Consumer 328

Consumer Thrift Store Marketing Fashion 328

Retail TouchPoints

FEBRUARY 8, 2024

It’s almost a badge of honor to throw on a designer item with an item you found in the thrift store or a discount store. ” More frequent trips, smaller basket sizes Households do not go to dollar stores once or twice a week to spend $200 per visit. That all creates positive momentum for these retailers.”

Thrift Store 299

Thrift Store Consumer Clienteling Fulfillment 299