Retail TouchPoints

JANUARY 19, 2024

The stores, which had been branded as The Source , a wholly owned subsidiary of Bell, will be renamed Best Buy Express and offer both Best Buy consumer electronics and telecom services from Bell. The stores are slated to open beginning in the second half of 2024.

Telecommunications 264

Telecommunications Customer Experience Consumer Shopping 264

Retail TouchPoints

APRIL 29, 2021

Retail pioneer Ron Johnson — the man responsible for the Apple Store and Target ’s first designer collaboration — is taking his new retail company public through a SPAC merger with Marquee Raine Acquisition Corp. So how should a premium company deliver a product for someone who wants to start digitally?

ATS 191

ATS Telecommunications Store Operations Consumer 191

Retail TouchPoints

JANUARY 22, 2021

Between stores closing and severe declines in discretionary spending, the retail industry has been one of the hardest hit by the pandemic. While there’s been an overall decline, there’s also been a need for effective customer experiences. And technology has everything to do with it.

Consumer 249

Consumer Telecommunications Fulfillment Customer Experience 249

Retail TouchPoints

MARCH 6, 2025

Given its primary role as a telecommunications provider, it can be easy to overlook the fact that Verizon also is one of the most ubiquitous retailers in the U.S. With more than 8,000 stores, Verizon ranks among the top six largest retailers in the country by store count, outpacing even Walmart.

Telecommunications 179

Telecommunications Consumer Store Operations Customer Experience 179