Small Biz Trends

JUNE 18, 2025

Key Takeaways Holistic Customer Experience: Retail customer experience comprises all interactions, from storefronts to post-purchase, fundamentally influencing customer perceptions and loyalty. In today’s fast-paced retail world, creating an unforgettable customer experience is crucial.

Customer Experience

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

In today’s data-driven world, retail businesses face an increasing demand to streamline operations, improve customer experience, and stay ahead of the competition. Streamlined Customer Relationship Management (CRM) A centralized database is a game-changer for customer relationship management (CRM).

Inventory Management

Inside Retail

SEPTEMBER 3, 2024

This enables retailers to make data-driven decisions, improve forecasting accuracy, and enhance customer experiences, while also reducing costs and boosting profits. In-store enhancements Computer vision: Improves product displays and store layouts to attract shoppers. Here are the key areas to apply AI in retail.

Loss Prevention

Retail TouchPoints

AUGUST 17, 2023

Whether it’s the food and beverage sector, apparel and footwear or automobiles, direct-to-consumer businesses are grappling with the consequences of shifting consumer behaviors against the backdrop of an unpredictable global supply chain. These businesses find themselves at a demanding intersection.

Consumer

I Vend

DECEMBER 10, 2023

Mobile POS empowers staff to check customers out in the aisle, to make the process even faster and more personal, and also easily enables new checkout points – for example at a pop-up, or in the parking lot for curbside pickup.

Shrinkage

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

Supply Chain Efficiency AI is also transforming supply chain management in the retail and CPG industries. It enables businesses to predict supply chain disruptions, optimize logistics routes, and improve demand forecasting.

Marketing

365 Retail

MAY 5, 2023

This level of interactivity and personalization enhances the overall shopping experience, making it more enjoyable and efficient for customers while increasing sales and brand loyalty for retailers. Another application of facial recognition is customer analytics. Retailers are also using facial recognition for queue management.

Store Layout