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Breaking Barriers: How Brick-and-Mortar Retailers can Deliver Exceptional Customer Experiences

Retail TouchPoints

Understanding the products shoppers tend to buy in a single basket can lead to co-merchandising opportunities that not only drive incremental sales, but also increase convenience for customers by reminding them of complimentary items they may otherwise forget to buy. Most retailers can name their top selling items.

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How to build a bricks-and-mortar store that attracts and retains customers

Inside Retail

Some of them are tried and true, such as store layout and design, customer service and convenience. Using these techniques, retailers can create a positive and engaging shopping experience for their customers, build strong relationships, and drive sales growth over time. Don’t be complacent in this area.

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Between the Flags reopens in Bondi Pavilion

Inside Retail

Our Bondi Pavilion store offers a reinvigorated retail experience for our customers with a new store layout and interactive retail touchpoints that offer a high impact and seamless customer experience.”

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Currys transforms 65 stores to ‘enhance customer experience’

Retail Gazette

Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each morning Currys director of stores Matthew Speight said: “We’re committed to our omnichannel offering, and know our customers love our stores and our tech experts.

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Revolutionizing Retail: How Ergonomic Robots Enhance Shopping Experiences

Retail TouchPoints

Robots and automated technology are becoming a typical feature in the retail industry, with robots streamlining operations, reducing costs and improving customer experiences. With Amazon pulling back on their cashierless stores , we cannot depend on robots to completely take over the retail experience.

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Pilot Travel Centers to Invest $1 Billion in New Horizons Renovation Initiative

Retail TouchPoints

The New Horizons project will be implemented over several phases, with upgrades including: Remodeling store exteriors and interiors with more energy-efficient lighting for well-lit parking lots, improved fueling experiences, updated branding, refaced walls and store features; Restroom, shower and laundry enhancements through the creation of additional (..)

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Why Bunnings, BWS and Aldi are masters of effective communication

Inside Retail

Among the most crucial are not location, range, sales, store layouts, delivery, competitive prices, or even engaging staff. Instead, it’s how retailers package these components into a retail experience and effectively communicate these benefits to their audience. Great communications are the secret sauce for retailers.