Retail TouchPoints

OCTOBER 24, 2023

After linking its loyalty program with Dick’s Sporting Goods in 2021, Nike is now partnering with Hibbett on a similar “ connected partnership.” For example, members will get access to exclusive products and outfit bundles, unique community experiences and personalized content.

Sporting Goods 279

Sporting Goods Accounting Consumer Customer Experience 279

Retail TouchPoints

DECEMBER 6, 2023

Retailers and law enforcement agencies continue to experience daily incidents of theft, partner in large-scale investigations and report recoveries of stolen retail goods into the millions of dollars.”

Accounting 277

Accounting Sporting Goods Store Operations Customer Experience 277

Retail TouchPoints

APRIL 11, 2022

The company — which operates 650 locations under the DSW Designer Shoe Warehouse and The Shoe Company banners —announced plans to nearly double sales of its owned brands, from 19% of the business to one-third by fiscal 2026 (the fiscal year ending January 30, 2027).

Planning 329

Planning Sporting Goods Accessories Apparel 329

Retail TouchPoints

MARCH 18, 2021

You look at ULTA Beauty or DICK’S Sporting Goods during the pandemic and they crushed it. Look at some of the sporting goods retailers. The technology will become more sophisticated, become less of an obstacle and more something that enhances the customer experience.

Sporting Goods 299

Sporting Goods Fulfillment Returns Store Layout 299

Retail TouchPoints

MARCH 23, 2022

The company pulled its products off Amazon in 2019 and has shed 50% of its wholesale accounts over the last four years, including its relationships with DSW , Zappos , Dillard’s and Big 5 Sporting Goods. Looking ahead, Donahoe said the company is focused on “expanding our digital advantage to create the marketplace of the future.”

Planning 289

Planning Wholesale Sporting Goods Accounting 289

Retail TouchPoints

JANUARY 26, 2023

A sporting goods store, for example, could reconfigure its floor space so that most of its inventory resides in the back and the display space becomes an activity area with a rock climbing wall, golf simulator and cycling studio. Along with faster delivery and reduced real estate costs, going small carries other benefits.

Fulfillment 331

Fulfillment Sporting Goods Customer Experience Consumer 331

Retail TouchPoints

NOVEMBER 25, 2024

Vaccarella is no stranger to retail — Bogg has wholesale partnerships with Dick’s Sporting Goods and Bass Pro Shops , among others — and she has mastered a model in which the brand develops exclusive designs tailored to each partner’s shopper base.

Wholesale 275

Wholesale Advertising Sporting Goods Marketing 275

Retail TouchPoints

MARCH 15, 2024

Dick’s Sporting Goods posted strong results in fiscal 2023, which ended Feb. 3, 2024, with $13 billion in net sales, 5% higher than the previous year, and a 2.4% increase in comp store sales.

Sporting Goods 290

Sporting Goods Returns Location Planning 290

Retail TouchPoints

MAY 18, 2022

The other retailers that have joined the charter to date, some of which encompass multiple brands, are: American Eagle ; Ascena Retail Group ; Ben & Jerry’s ; Capri Holdings ; CarMax ; Crocs ; DICK’S Sporting Goods ; Gap ; H&M ; J. Crew ; Levi Strauss & Co. Michaels ; Movado Group ; Tapestry ; rue 21 ; and Zara.

Sporting Goods 328

Sporting Goods Shopping Marketing Customer Experience 328

VMS

JULY 27, 2021

J UST AS AMERICANS, bored and anxious during pandemic lockdown, collectively revisited their love affair with outdoor activities and sports, Dick’s Sporting Goods (Coraopolis, Pa.) introduced its new House of Sport concept, focused on multi-sport experiences, better shopper engagement and elevated customer service.

Sporting Goods 98

Sporting Goods Outdoor Visual Merchandising Location 98

Retail Dive

NOVEMBER 4, 2022

The company said the fund’s initial investments reflect a focus on innovation and customer experience.

Sporting Goods 105

Sporting Goods Customer Experience 105

Retail TouchPoints

MARCH 27, 2025

Everything we’re trying to do is to better the customer experience and better serve them, shared Aaron Dunford, VP of Media at Nordstrom. How do we help people feel good and look their best? I know I can get a quick need, but I also know the full selection is available.

Consumer 147

Consumer Sporting Goods Advertising Fast Fashion 147

Retail TouchPoints

SEPTEMBER 27, 2023

Target and other retailers , including Dick’s Sporting Goods and Lowe’s , have been blaming theft and other forms of shrink as one reason for lackluster financial performance this year. leaving 15 stores in this market. in 2021 and in line with shrink rates seen in 2020 and 2019.

Sporting Goods 264

Sporting Goods Store Operations Accounting Location 264

Retail TouchPoints

FEBRUARY 21, 2023

Dick’s Sporting Goods , one of the largest sporting goods retailers, recently unveiled its House of Sports store with a running track, rock wall, batting cages and outdoor turf field. Rivian , the all-electric pickup truck maker, recently launched its first retail hub with a lounge, garden, and library.

Sporting Goods 264

Sporting Goods Payment Services Shrinkage Point of Sale 264

Retail TouchPoints

DECEMBER 13, 2023

customer experience). They are far too centered on the store as a stand-alone entity and not as part of the overall customer experience, which means they tend to drastically undervalue the store’s contribution to that customer experience. However, sometimes the success of one area (i.e.

Loss Prevention 323

Loss Prevention Visual Merchandising Sporting Goods Store Operations 323

Retail TouchPoints

DECEMBER 21, 2023

Some retailers, such as PUMA and 1-800-FLOWERS , have eagerly tested gen AI capabilities to create more personalized customer experiences at scale. However, that certainly will not stop retailers from testing generative AI to drive business productivity and revenue. Alicia Esposito 7. billion in retail shrink was due to ORC.

Sporting Goods 306

Sporting Goods Advertising Consumer Apparel 306

Retail TouchPoints

FEBRUARY 15, 2024

And more brands are following suit, including Nike , which integrated its loyalty program with Dick’s Sporting Goods ’ program in 2021 and Hibbett’s in October 2023.

Sporting Goods 287

Sporting Goods Accounting Consumer Marketing 287

Retail TouchPoints

AUGUST 28, 2024

The category builds on the success of the Walmart Restored collection of refurbished electronics and small appliances; and Collectibles, available in the Collector Shop , where sellers can now enable preorders to build customer anticipation for product drops, including releases that are exclusive to Walmart.

Fulfillment 259

Fulfillment Sporting Goods Fashion ATS 259

Retail TouchPoints

MAY 17, 2023

Ebay ’s spending spree is continuing with the acquisition of Certilogo , a provider of digital IDs and authentication tools for apparel and fashion goods. All three investments are aimed at helping enhance the Ebay experience and build customer trust.

Apparel 299

Apparel Sporting Goods Fashion Consumer 299

Retail TouchPoints

APRIL 15, 2021

Results in other categories included: Sporting goods stores: Up 23.5% For instance, clothing and accessory store sales were up 18.3% month-over-month seasonally adjusted, and up 104.6% unadjusted YoY. month-over-month, up 78.2% YoY; Furniture and home furnishings stores: Up 5.9% month-over-month, up 49.6% month-over-month, up 32.4%

Home Furnishings 290

Home Furnishings Sporting Goods Merchandise Store Accessories 290

RETAIL MANAGEMENT SOFTWARE

JULY 8, 2024

In the competitive world of sporting goods retail, businesses face unique challenges that require tailored solutions. Managing inventory, processing sales efficiently, and providing a seamless customer experience are just a few critical tasks. Why Choose ChainDrive for Your Sporting Goods Store?

Sporting Goods 52

Sporting Goods Payment Services Inventory Management Point of Sale 52

Retail TouchPoints

NOVEMBER 20, 2023

Dick’s Sporting Goods also attributed part of the brand’s 23% profit drop in the second fiscal quarter of 2023 to theft ( CNBC ). In recent months, The Home Depot, Foot Locker, Target and other retail giants have suggested that shoplifting is cutting significantly into their respective profits.

Payment Services 312

Payment Services Sporting Goods Inventory Management Loss Prevention 312

Retail TouchPoints

DECEMBER 21, 2020

A number of major retailers have enhanced their same-day delivery capabilities for this ecommerce-heavy holiday season: Bed Bath & Beyond began offering same-day delivery via Shipt in late September, and has encouraged BOPIS orders by offering a 20% discount from Dec.

Sporting Goods 207

Sporting Goods Apparel Shopping ATS 207

Retail TouchPoints

AUGUST 6, 2020

Revionics’ current customer base includes many of the top retailers across the globe, including Ahold Delhaize , DICK’S Sporting Goods , Douglas Holding AG , Family Dollar , Home Depot Mexico , Leroy Merlin Brasil and Tractor Supply Co. The combined customer base of Aptos and Revionics would include more than 1,000.

Sporting Goods 200

Sporting Goods Promotions Planning Management 200

Retail TouchPoints

SEPTEMBER 17, 2020

unadjusted year-over-year; and Sporting goods stores: Down 5.7%. Individual sales results from the retail sectors NRF examined for August include: Clothing and clothing accessory stores: Up 2.9% month-over-month seasonally adjusted but down 23.5%. unadjusted year-over-year; Furniture and home furnishings stores : Up 2.1%

Home Furnishings 260

Home Furnishings Sporting Goods Merchandise Store Accessories 260

Retail TouchPoints

FEBRUARY 11, 2022

For example, you walk into a sporting goods store like DICK’S Sporting Goods and you go to the golf section, pick up a club and ask the person in the section about finding some gloves — they’ve got clues to help you.”. said Brian McGlynn, General Manager of Ecommerce at Coveo in an interview with Retail TouchPoints.

Sporting Goods 264

Sporting Goods Checkout Consumer Grocer 264

Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. Many stores, including retail giants Walmart, Target, Best Buy, DICK’S Sporting Goods and Urban Outfitters, introduced or expanded game-changing buy online, pick up in-store (BOPIS) capabilities in 2020.

Payment Services 248

Payment Services Sporting Goods Customer Experience Consumer 248

Retail TouchPoints

SEPTEMBER 21, 2020

More than 300 companies , including Patagonia , The Gap , DICK’S Sporting Goods and Walmart committed to removing some of the logistical barriers that often keep workers from voting.

Sporting Goods 264

Sporting Goods Department Stores Apparel Fulfillment 264

Retail TouchPoints

MAY 7, 2024

For example, two consumers could be in the same city and the same time zone, but because one engaged with a healthier salad restaurant, they’re going to see a different experience than the other who ordered from Chick-fil-A last week.

Merchant Services 278

Merchant Services Grocer Fulfillment Sporting Goods 278

Inside Retail

NOVEMBER 3, 2022

Australian sporting goods and apparel chain Rebel has expanded its omnichannel offering with a revamped website that aims to bring some of the experiential elements of Rebel customer experience (rCX) concept stores online.

Sporting Goods 238

Sporting Goods Apparel Customer Experience Accessories 238

Retail TouchPoints

MARCH 11, 2021

Nonetheless, Adidas is optimistic, citing the recovery seen in Q4 2020, its strong market position and attractive growth prospects for the sporting goods industry as a whole. More than €1 billion ( $1.2

Planning 232

Planning Wholesale Sporting Goods Accounting 232

Retail TouchPoints

FEBRUARY 20, 2023

Augmenting staff with technology reduces labor costs, allows employees to focus on revenue-generating activities and results in great customer experiences, with access to information at the point of decision and the human-to-human personal touch when customers request it.

Advertising 246

Advertising Sporting Goods Returns Inventory Management 246

Retail TouchPoints

OCTOBER 21, 2020

Sporting Goods & Fitness: As consumers strive to prioritize personal health and wellness, retailers such as DICK’S Sporting Goods are seeing growth opportunities. stores across its portfolio, including DICK’S Sporting Goods outlets, Golf Galaxy and DICK’S Sporting Goods Warehouse Sale outlets.

Sporting Goods 226

Sporting Goods Consumer Apparel Fulfillment 226

Retail TouchPoints

APRIL 9, 2021

it can be a kickstarter to the retail sector and become a technology “must have” for the apparel, footwear, home goods, cosmetics, sporting goods and electronics sectors. It can also enhance the customer experience and satisfaction by accurately allowing retailers to locate new stock in busy stockrooms and shop floors.

Sporting Goods 306

Sporting Goods Shopping Returns Apparel 306

Retail TouchPoints

MAY 5, 2021

The result of this integration is a more consistent customer experience that can be mapped and optimized throughout the journey, from discovery to purchasing and aftercare. Another dimension to the ‘convenience’ experience is contactless delivery of services and products.

Customer Experience 260

Customer Experience Sporting Goods Location Boutique 260

Retail TouchPoints

NOVEMBER 10, 2020

Using a customer experience automation solution to collect and analyze customer data as a way to predict likely returns based on the order’s characteristics (multiple sizes of the same black dress, for example) can also help you to plan and predict return volume.

Shipping 290

Shipping Fulfillment Returns Sporting Goods 290

Retail TouchPoints

JULY 27, 2020

For example, Adidas and DICK’S Sporting Goods brought gamification to Snapchat, launching a video game that enables users to purchase directly through the app. But crucially, that’s not the exclusive role of online experiences. Retailers are already responding. through IoT innovation) but also to spur incremental purchases.

Retail Trends 165

Retail Trends Payment Services Checkout Sporting Goods 165