Customer Experience, Specialty Retailers and Store Operations

Customer Experience

Specialty Retailers

Store Operations

The Post-COVID Surge of In-Store Violence and Evolving Loss Prevention Policies

Retail TouchPoints

AUGUST 14, 2024

Theft is still a problem, but the rise in violent incidents has made retail environments much more dangerous. This trend isn’t uniform across the board — stores selling everyday goods in high-traffic urban locations are generally at higher risk than specialty retailers and those situated in suburban shopping centers.

Loss Prevention

Loss Prevention Specialty Retailers Grocer Outdoor

The Container Store Opens 100th Location, Doubles Down on Smaller Format

Retail TouchPoints

DECEMBER 18, 2023

The Container Store has opened its 100 th brick-and-mortar location in Princeton, NJ — a small-format concept designed to boost employee productivity and optimize the customer journey. This is the sixth small-format location the Container Store has opened to date.

Location

Location Specialty Retailers Promotions Planning

Join 40,000+

Insiders

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Webinars

What Your Financial Statements Are Telling You—And How to Listen!

A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

MORE WEBINARS

Trending Sources

Cole Haan Deploys Platform Supporting Unified Commerce

Retail TouchPoints

FEBRUARY 3, 2023

Cole Haan operates 90+ retail stores in the U.S. and Canada and more than 300 international store locations and also sells via department store and specialty retail partners.

Point of Sale

Point of Sale Specialty Retailers Department Stores Accessories

Webinars

What Your Financial Statements Are Telling You—And How to Listen!

A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

MORE WEBINARS

Unlocking Retail Growth: The Power of Network Analytics for Strategic Insights

Retail TouchPoints

MAY 21, 2024

Additionally, network analytics can provide real-time feedback on inventory levels, predict future demand based on historical data and current trends and optimize supply chain operations. Selecting the right tools : The market offers a variety of network analytics tools, each with its strengths and specialties.

Inventory Management

Inventory Management Payment Services Store Layout Promotions

Continuing Omnichannel Success Post-Holiday Season

Retail TouchPoints

FEBRUARY 5, 2021

Having systems that can provide visibility into all stages in an integrated way is critical to ensuring a positive customer experience and subsequent customer loyalty. Returns are inevitable after the holidays, but they do not have to tank any success that your retail business saw during peak season.

Payment Services

Payment Services Returns Specialty Retailers Promotions

Store Reopenings: Why Retailers Must Go Above And Beyond To Bring Shoppers Back

Retail TouchPoints

JULY 16, 2020

According to the survey, 35% of consumers will be most comfortable shopping at department stores following the pandemic, whereas only 16%. of consumers say they will feel most comfortable shopping at standalone specialty retail stores. However, these retailers still have ways to draw customers back.

Returns

Returns Apparel Store Layout Specialty Retailers

Luxury Lessons: What High-End Brands Can Teach Store Designers

Retail TouchPoints

MARCH 20, 2024

But many luxury retailers are actually considering larger spaces, and in combination with the greater frequency of luxury retail renovations, high-end brands and retailers need to take a data-driven, more agile approach to store design and experience.

Specialty Retailers

Specialty Retailers Department Stores Consumer Advertising

Hudson Uses COVID Shutdown to Shave 5 Months off Transaction Platform Deployment

Retail TouchPoints

OCTOBER 7, 2020

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions.

Payment Services

Payment Services Point of Sale Specialty Retailers Customer Experience

Will Saks Global create the ultimate department store behemoth?

Inside Retail

JULY 23, 2024

“For years, many in the industry have anticipated this transaction and the benefits it would drive for customers, partners and employees,” Richard Baker, HBC’s executive chairman and CEO, acknowledged in a statement announcing the deal. What’s been happening within the US department store scene? Will the deal prove to be successful?

Department Stores

Department Stores Specialty Retailers Wholesale Shopping

Skirting Bankruptcy, J.Jill Secures $15 Million To Pay Debts And Fund Business Plan

Retail TouchPoints

SEPTEMBER 15, 2020

The funds will provide “additional liquidity and financial flexibility” for the specialty retailer to meet its obligations to vendors and execute its business plan, the company said in a release. Term loan lenders holding 97.8%

Payment Services

Payment Services Planning Specialty Retailers Store Operations

Retail Statistics You Should Know

Small Biz Trends

JULY 8, 2021

What do the latest retail statistics tell us about retailing in 2021? We have assembled all the numbers you need, including store operations, shopper behaviors, how retailers market their businesses, and much more. Retail Statistics: The Big Picture. The better customer experience, the more sales.

Specialty Store

Specialty Store Specialty Retailers Social Commerce Advertising

Pet store POS and ERP software – Key Features, Benefits, and Buying Tips

RETAIL MANAGEMENT SOFTWARE

AUGUST 26, 2024

Running a successful pet store involves more than just a love for animals. It requires the right tools to streamline operations, manage inventory, and ensure a smooth customer experience. Happy customers are more likely to return and spread positive word of mouth about your store.

Payment Services

Payment Services Inventory Management Checkout Management

The Ultimate Guide to Arts and Crafts Store POS System: Features, Benefits, and How to Choose

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 26, 2024

In the dynamic world of arts and crafts retail, staying ahead of the competition requires more than just unique products and creative displays. An efficient Point of Sale (POS) system can significantly streamline operations, enhance customer experience, and boost your bottom line.

Payment Services

Payment Services Inventory Management Checkout Promotions

Store Closures are Forcing Retailers to Thrive or Die: Here’s How Brands can Adapt

Retail TouchPoints

APRIL 2, 2025

Customers are now searching for convenience above anything else. retail sales growth. At the same time, specialty retailers like Party City and Joann faced challenges. How can retailers survive the current shift and optimize their physical stores to better connect with customers?

Social Commerce

Social Commerce Customer Experience Specialty Retailers Fashion

Batteries Plus: Customer Data and Store Expertise Power Sweeping Digital Transformation

Retail TouchPoints

FEBRUARY 9, 2023

Creating these unique customer journeys is easier said than done, especially for a retailer that touches so many varied consumer segments. “We’re For us to think very uniquely about each customer, their need, their journey, and then deliver that journey to them [in the time they want], we’ve got to be very disciplined.

Consumer

Consumer Marketing Specialty Retailers Shipping

Experience Retail Today

The Post-COVID Surge of In-Store Violence and Evolving Loss Prevention Policies

The Container Store Opens 100th Location, Doubles Down on Smaller Format

Webinars

Trending Sources

Cole Haan Deploys Platform Supporting Unified Commerce

Webinars

Unlocking Retail Growth: The Power of Network Analytics for Strategic Insights

Continuing Omnichannel Success Post-Holiday Season

Store Reopenings: Why Retailers Must Go Above And Beyond To Bring Shoppers Back

Luxury Lessons: What High-End Brands Can Teach Store Designers

Hudson Uses COVID Shutdown to Shave 5 Months off Transaction Platform Deployment

Will Saks Global create the ultimate department store behemoth?

Skirting Bankruptcy, J.Jill Secures $15 Million To Pay Debts And Fund Business Plan

Retail Statistics You Should Know

Pet store POS and ERP software – Key Features, Benefits, and Buying Tips

The Ultimate Guide to Arts and Crafts Store POS System: Features, Benefits, and How to Choose

Store Closures are Forcing Retailers to Thrive or Die: Here’s How Brands can Adapt

Batteries Plus: Customer Data and Store Expertise Power Sweeping Digital Transformation

Stay Connected