Remove Customer Experience Remove Specialty Retailers Remove Store Layout
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Forget omnichannel, it’s all about unified commerce

Inside Retail

How unified commerce drives profits By integrating inventory management and pricing strategies into a unified system, businesses can achieve improved efficiency and use data-driven insights to enhance customer experience and gain a competitive advantage – not to mention improving the bottom line.

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Unlocking Retail Growth: The Power of Network Analytics for Strategic Insights

Retail TouchPoints

By examining this network traffic, retailers can gain valuable insights, such as the most frequented areas of a store, the effectiveness of digital signage, the efficiency of store layouts and even the performance of online versus in-store promotions.

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Store Reopenings: Why Retailers Must Go Above And Beyond To Bring Shoppers Back

Retail TouchPoints

According to the survey, 35% of consumers will be most comfortable shopping at department stores following the pandemic, whereas only 16%. of consumers say they will feel most comfortable shopping at standalone specialty retail stores. However, these retailers still have ways to draw customers back.

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How Malaysian department store Pavilion is connecting with customers

Inside Retail

IR: How would you describe Malaysian customers’ current lifestyles and shopping behaviours, and how is Pavilion catering to that? The demand for personalised customer experiences has increased. This means stores providing and recommending what the customer needs, when they need it, with the power of data and AI.