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Coldwater Creek Aims to Futureproof its Business with New Website

Retail TouchPoints

Women’s DTC specialty retailer Coldwater Creek has unveiled a new ecommerce website featuring a modernized look and tech stack. It features an elevated look and customer experience with nature-inspired color palettes, intuitive navigation, engaging imagery and immersive storytelling to enrich the shopping experience.

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HBC Splits Saks OFF 5TH Into Online and In-Store Businesses — a Path Other Brands May Follow

Retail TouchPoints

The department store retailer took a similar route by dividing Saks Fifth Avenue into distinct ecommerce and brick-and-mortar companies — a move that could become a trend among apparel and specialty retailers. Saks OFF 5TH provides a compelling assortment of brands to fashion-seeking customers at the best prices.

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The Post-COVID Surge of In-Store Violence and Evolving Loss Prevention Policies

Retail TouchPoints

Theft is still a problem, but the rise in violent incidents has made retail environments much more dangerous. This trend isn’t uniform across the board — stores selling everyday goods in high-traffic urban locations are generally at higher risk than specialty retailers and those situated in suburban shopping centers.

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Winning Windows Competition Spotlights Holiday Retail Artistry: Submit Your Nomination

Retail TouchPoints

Department stores, specialty retailers and luxury brands alike will display their holiday spirit using best-in-class design and storytelling strategies to draw these shoppers in. As consumers work to check off their holiday shopping lists, many will be flocking to physical stores.

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PacSun Expands Unified Commerce Strategy with New POS

Retail TouchPoints

The specialty retailer for Gen Z has selected Manhattan Active Point of Sale to enhance its omnichannel sales strategy and deliver seamless shopping experiences across all channels. The retailer already uses Manhattan Active Omni Order Management, including store inventory and fulfillment capabilities.

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The Container Store Opens 100th Location, Doubles Down on Smaller Format

Retail TouchPoints

The Container Store has opened its 100 th brick-and-mortar location in Princeton, NJ — a small-format concept designed to boost employee productivity and optimize the customer journey. This is the sixth small-format location the Container Store has opened to date.

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Forget omnichannel, it’s all about unified commerce

Inside Retail

How unified commerce drives profits By integrating inventory management and pricing strategies into a unified system, businesses can achieve improved efficiency and use data-driven insights to enhance customer experience and gain a competitive advantage – not to mention improving the bottom line.