Remove Customer Experience Remove Social Commerce Remove Visual Merchandising
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How Visual Outfitting Helps Brands Create Inspiration at Scale

Retail TouchPoints

Social commerce. Those are just some of the emerging technologies that use inspiration and interactivity to capture the customer’s attention and drive conversion to site. Livestreaming. Augmented reality. They’re exciting, buzzy and cool, and retailers can’t wait to try them. Scaling Inspiration with Technology.

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Pop-Ups Allow Luxury Brands to Get Just a Bit Funky

Retail TouchPoints

Our advice is that if you’re taking over an empty storefront or some other mall space and you can do a design that transforms the space using vinyl wraps, loose fixturing and various types of visual merchandising, you can often create a pop-up without needing a new permit.

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Beyond Shopping: How Retailers can Turn Stores into Experiential Hubs

Retail TouchPoints

Here are four ways retailers can level up their store experience to boost customer engagement, brand affinity, and brand loyalty: Integrate Technology to Enhance the Customer Experience Successful retailers seamlessly blend technology into their physical spaces while keeping a personalized, human feel.

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4 Ways Anthropologie is Building Brand Loyalty While Acquiring New, Younger Customers

Retail TouchPoints

That is why leadership places a “huge premium” on the store experience, from associate hiring and training to visual merchandising and store design. “As “There’s something magical about being in a place — and memories are made more frequently in places rather than sitting behind a computer,” Preis said.

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Designing with Data: Keeping Retailers Ahead of the Trends

Retail TouchPoints

As Senior Architect with Dyer Brown & Associates , Paul Koch, AIA brings to the firm’s leadership roster significant experience working for major retailers, like Cabela’s and J.Jill, and a portfolio that spans the North American continent.

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(Some of) the Technology that is Empowering the Customer Channel in Physical Retail

Retail Next

While the last years fueled massive improvements in researching, browsing, selecting, purchasing, returning and/or exchanging on mobile devices, tablets and desktops, the current transformation brings more intelligence and continuity to customer experiences with retailers, where the store is a fundamental part of the process. .

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Store Closures are Forcing Retailers to Thrive or Die: Here’s How Brands can Adapt

Retail TouchPoints

The landscape of American retail is changing, with new customer demands, new players, new competition and a growing proportion of sales taking place across new digital channels like social commerce. Customers are now searching for convenience above anything else. retail sales growth.