Remove Customer Experience Remove Shrinkage Remove Store Operations
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Solutions Designed for Retail Associates Need to Keep the Customer Experience in Mind

Retail TouchPoints

For example, if your stores don’t have reliable network connections, it’s a good idea to seek out technology that operates in offline mode with no loss of efficiency. Ideally, these apps also should contribute to a better in-store shopper experience. in an interview with Retail TouchPoints.

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How to Deliver a Flawless In-Store Customer Experience

Independent Retailer

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within a crowded field of competitors.

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The Rise of Micro Markets in Airports

Retail TouchPoints

While airports are “public spaces” and micro markets have traditionally been in “closed environments,” the risk of shrinkage outweighs the cost of employee overhead, and since people have already been through security this provides a perception of oversight.

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The Future of Retail: How Top Brands Choose In-Store Tech

RETAIL MANAGEMENT SOFTWARE

Many retailers see a 4x return on their initial investment within a few months, thanks to broad applications spanning store operations, supply chain, e-commerce, and vendor relationships. Supporting Store Teams and Enhancing Customer Experience In-store technology must enhance the experience for both store teams and shoppers.

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Inventory management for efficiency and experience

I Vend

iVend Retail Inventory Management Inventory management drives store efficiency and customer experience. They help retailers ensure they have the right goods in the right place at the right time, improving store performance and enhancing customer experience. Why is single view of inventory important?

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Stop out of stocks denting your profits this holiday season

I Vend

Effective inventory management leads to lower overall inventory costs, fewer lost sales due to stock-outs, and greater customer satisfaction – and ultimately more profit. Point of sale store operationscustomers want fast and friction-free checkout, and retailers need to know what has been sold.

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5G in Retail: Creating the WOW factor

Retail TouchPoints

Delivery and stocking experiences: 5G can support massive IoT connectivity, which can be used to improve product tracking capabilities. 5G can reduce wasted time and prevent inventory shrinkage, providing retailers with cost savings. A pallet of goods can be tracked from departure at the manufacturing site through transit to the store.