Wiser

MAY 14, 2020

This is where visual merchandising comes into play. What is Visual Merchandising? Visual merchandising is the practice of designing and displaying merchandise in a retail setting with the goal of engaging shoppers and boosting sales. The Importance of Strong Visual Merchandising.

Visual Merchandising 158

Visual Merchandising Cross Merchandising Point of Sale Apparel 158

Retail TouchPoints

FEBRUARY 5, 2025

We looked at productivity and heat maps; we looked at how people are shopping, Patrick said. To better standardize brand curation and merchandising, Sephora focuses its coveted gondola displays on key categories, so the shopping experience effectively represents the assortment. But then there’s an art to it, right?

Merchant Services 269

Merchant Services Visual Merchandising Accounting Consumer 269

Retail TouchPoints

JANUARY 13, 2025

In many ways, this show was a big coming out for the company, which also unveiled the NVIDIA AI Blueprint for retail shopping assistants , a generative AI reference workflow designed to help developers create AI-powered digital assistants that work with and support human workers online and in stores.

Customer Experience 290

Customer Experience Marketing Fulfillment Store Operations 290

Retail TouchPoints

DECEMBER 6, 2024

In a recent interview with Retail TouchPoints , Peterson shared more details on this transformation journey, including Carters investments in: An immersive, reimagined retail experience complete with a Mothers Lounge, toddler-tested Playhouse, Kid Interactive Zone, gift shop, community events and more.

Visual Merchandising 289

Visual Merchandising Apparel Marketing Fashion 289

Retail TouchPoints

FEBRUARY 5, 2025

Similarly, creating a meaningful customer experience begins with a map a tool to visualize the entire journey, from initial awareness to post-purchase interactions. Customer journey mapping (CJM) is widely used in retail to analyze and plan touch points before, during and after purchase.

Customer Experience 270

Customer Experience Promotions Checkout Planning 270

Retail TouchPoints

FEBRUARY 28, 2024

The Fast Simon solution is designed to enhance online retailers’ merchandising with smart collections and visual merchandising. The level of optimization Fast Simon provides helps our brands provide better online shopping experiences to consumers,” said Alex Baillargeon, SVP of Digital at Authentic in a statement. “The

Visual Merchandising 269

Visual Merchandising Shopping Management Consumer 269

Retail TouchPoints

JUNE 1, 2022

The shop-in-shop retail approach can yield benefits for both the host retailer and the hosted brand, but there are certainly challenges to entering into this type of partnership. How is it appealing to the customer? Would standing out or blending within the host environment drive the most traffic to the shop-in-shop?

Shopping 299

Shopping Location Jewelry Customer Experience 299

Retail TouchPoints

OCTOBER 27, 2024

They’ve been shaped/scarred by not one but two global economic traumas — the Great Recession of 2008-2009 and the COVID pandemic — and they’ve grown up with social media playing an increasingly large (and loud) role in shaping culture, including how these consumers shop, research and purchase products and services.

Payment Services 321

Payment Services Consumer Jewelry Marketing 321

Retail TouchPoints

DECEMBER 22, 2023

Making In-Store Shopping More Convenient with Endless Aisles Consumers are already familiar with QR codes — they scan QR codes to access restaurant menus, enter contests, contact support, redeem rewards and so much more. Endless aisles also build trust and loyalty through an all-around improved shopping experience.

Shopping 299

Shopping Checkout Consumer Visual Merchandising 299

Retail TouchPoints

DECEMBER 13, 2023

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. A well-designed store can create a memorable brand experience that strengthens customer loyalty.

Shopping 312

Shopping Checkout Kiosk Consumer 312

Retail TouchPoints

NOVEMBER 11, 2024

Most recently, when fashion and accessories retailer Primark unveiled its 450 th store worldwide at the Florida Mall in Orlando, it announced it would have an entire floor dedicated to its growing partnership with Disney — a new kind of experience for the blossoming retailer, although certainly not the last. Our strategy in the U.S.

Accessories 289

Accessories Fashion Apparel Consumer 289

Retail TouchPoints

APRIL 22, 2022

Perhaps you’re laser-focused on discovering ways to maximize ecommerce revenue; perhaps you seek store designs that promote experiential retail, but on a budget; or maybe you want to determine whether live shopping and the metaverse are a fit for your business.

Visual Merchandising 327

Visual Merchandising Fulfillment Store Operations Consumer 327

Retail TouchPoints

NOVEMBER 13, 2024

is something we’ve been wanting to do for a while, and this is our first major renovation to the space in over 10 years,” said Sandy Gilsenan, Chief Retail and Customer Experience Officer for Warby Parker in an interview with Retail TouchPoints. “Refreshing the design of our first store on Greene St.

Customer Experience 162

Customer Experience Location Outdoor Visual Merchandising 162

Retail TouchPoints

FEBRUARY 9, 2022

Communication between your customers, employees and external stakeholders holds the power to unlock discrepancies between departments and show where your business model may have room for improvement to create a more seamless customer experience. How to Track a Customer’s Bad Shopping Experience.

Shopping 264

Shopping Payment Services Visual Merchandising Customer Experience 264

Retail TouchPoints

NOVEMBER 26, 2024

We are committed to providing consumers with unparalleled comfort, and in this new store, that includes offering comfortable, inspiring shopping experiences that are tailored to their unique lifestyle preferences,” said Rebecca Reeder, President of Retail La-Z-Boy Furniture Galleries in a statement.

Consumer 277

Consumer Shopping Visual Merchandising Store Operations 277

Inside Retail

NOVEMBER 5, 2024

Robots are increasingly finding their place in the sector, offering substantial improvements in both operational efficiency and customer experience. Robots are most effective when they handle time-consuming, mechanical tasks, freeing human workers to engage with customers and focus on higher-level responsibilities.

Customer Experience 130

Customer Experience Visual Merchandising Store Operations Management 130

Retail TouchPoints

DECEMBER 22, 2022

The holiday season has always been a core period for retailers to level up their in-store experiences. Design and visual merchandising teams in particular rise to the occasion, finding creative themes, materials, lighting and more to evoke delight and holiday spirit among consumers of all ages. Be monumental.

Visual Merchandising 264

Visual Merchandising Consumer Shopping Fashion 264

Retail TouchPoints

JUNE 15, 2022

Food shopping is a highly personal, and sometimes emotional, experience. And because food shopping decisions align directly with consumers’ needs and preferences, food retailers have a unique opportunity to differentiate through the physical experience they offer. Space and Atmosphere. Photo courtesy of: Shutterstock.

Visual Merchandising 263

Visual Merchandising Customer Experience Consumer Location 263

Retail TouchPoints

AUGUST 21, 2024

Consumers are changing how they shop and who they shop with, and now brands are taking notice. Traditionally, retail spaces have been associated with social interaction and shared experiences, serving as bustling hubs for family outings and social gatherings among friends. Shopping alone may be the answer.

Shopping 279

Shopping Kiosk Fulfillment Consumer 279

Retail TouchPoints

DECEMBER 18, 2024

This partnership not only shows our dedication to elevating the shopping experience for our guests but also reflects our commitment to supporting our incredible team members. With this integration, were transforming our stores into fast and efficient spaces, said Brian Johnson, COO of The Fresh Market in a statement.

Inventory Management 264

Inventory Management Management Marketing Fulfillment 264

Inside Retail

JUNE 8, 2021

A customer now wants to be entertained, they want to be “woo-ed” by you. They expect to be guided, some would even say they expect you to control their shopping experience. Are you expected to be a shopkeeper, a marketing expert, a visual merchandising expert, an operations expert and stock-buying expert … just to name a few.

Visual Merchandising 246

Visual Merchandising Customer Experience Shopping Marketing 246

Retail Focus

FEBRUARY 6, 2023

To meet the needs of the industry, EuroShop 2023 has been structured into eight clear experience dimensions, providing an even more visitor-oriented offering, synergies between different dimensions, and more hall space for strongly growing areas such as retail technology or refrigeration. Shopping becomes an interactive high-tech experience.

Visual Merchandising 303

Visual Merchandising Payment Services Management Marketing 303

Retail TouchPoints

DECEMBER 5, 2023

The UK remains a global shopping destination and traditionally sees a significant influx of tourists during the Christmas season. The Importance of Chinese New Year for Shopping Tourists The Chinese New Year or Spring Festival is the most well-known and celebrated of the various Lunar New Years.

Marketing Spend 273

Marketing Spend Visual Merchandising Marketing Consumer 273

Retail TouchPoints

MAY 17, 2022

At Coach, Zaccariello is responsible for visual merchandising through the company’s 3D creative studio, including store windows, showrooms and pop-ups, design and production of events and the digital experience team. It’s a location filled with coffee shops and Gen Z is everywhere there,” Zaccariello said.

Visual Merchandising 297

Visual Merchandising Outdoor Location Customer Experience 297

Retail TouchPoints

SEPTEMBER 12, 2023

Sales in these specific categories not only exceeded our expectations at launch, but also brought in new customers to shop with us.” Uncontained also will support the premium Container Store Custom Spaces offering with on-trend finishes, hardware and features such as smarthome compatible lighting.

Visual Merchandising 263

Visual Merchandising Location Shopping Planning 263

Retail TouchPoints

SEPTEMBER 28, 2021

Brands need design solutions that fit their portfolio of locations, including urban, suburban, shopping mall, shop-in-shops and other store types. Where do we want our customers to go, and what do we want them to do? The store environment must therefore be flexible, enabling the fast turnover of merchandise.

Visual Merchandising 277

Visual Merchandising Promotions Location Fulfillment 277

Retail TouchPoints

FEBRUARY 21, 2024

Hospitals and medical campuses typically look at retail as an essentially insignificant element in their patient, visitor and employee experiences. That translates into gift shops and cafeteria spaces that are often sterile environments featuring the same mediocre-quality products and pre-packaged foods.

Beauty and Health 263

Beauty and Health Shopping Payment Services Boutique 263

Retail TouchPoints

OCTOBER 6, 2021

In the brick-and-mortar space, fixturing offers a unique chance to work more closely with brands and elevate the retail experience for consumers. Although you can go to other retailers to purchase Apple products, visiting an Apple store is an entirely different experience. Microsoft was quick to follow Apple’s model.

Shopping 264

Shopping Kiosk Consumer Fulfillment 264

Inside Retail

JUNE 12, 2024

The brand was previously available in Australia through select stockists but now for the first time, consumers can get the Bolia experience and shop its ‘whole of home’ product offering and customise furniture at the in-store design atelier. “We Instead, it is a homeware industry specialist and leader in customer experience.

Visual Merchandising 244

Visual Merchandising Checkout Customer Experience Consumer 244

Retail TouchPoints

AUGUST 23, 2023

With more people returning to in-store shopping as the pandemic has eased, brands are leaning into the phygital trend by designing physical stores that reflect popular elements of the online experience. Likewise, physical clothing stores for online powerhouse Amazon re-create the convenience of digital shopping.

Visual Merchandising 243

Visual Merchandising Drop-Shipping Consumer Shopping 243

365 Retail

APRIL 1, 2025

The Visual Merchandising and Display Show is the biggest event in the calendar for visual merchandising, retail design, and display. Creating an environment that captures attention and enhances the shopping experience is more vital than ever, and this is the place to find the answers.

Visual Merchandising 59

Visual Merchandising Kiosk Returns Accessories 59

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. Trend 3: Store Design Teams Become ‘Experience Teams’ When a brand decides to open a new store, the design team cannot work within its own silo. customer experience).

Loss Prevention 323

Loss Prevention Visual Merchandising Sporting Goods Store Operations 323

Retail TouchPoints

APRIL 19, 2023

Founded in 1992 as The Planning and Visual Education Partnership (PAVE), PAVE Global is an educational foundation for the retail design , planning and visual merchandising industry, and gives brand practitioners a unique opportunity to support young students and expand their talent pools.

Visual Merchandising 268

Visual Merchandising Marketing Planning Shopping 268

Retail Focus

JUNE 29, 2021

The employee and customer experience are intrinsically linked. Our retail brand, and the way it’s experienced by the customer, is now recognised as one of the biggest differentiators in the business. A consistent brand experience, in every store. The answer lies in employee-first technology. .

Customer Experience 264

Customer Experience Visual Merchandising Accounting Management 264

Retail TouchPoints

NOVEMBER 10, 2021

Store design and visual merchandising now encompass many different elements, according to Tammy Callahan, Director of Sales & Account Management at Kendu , a provider of in-store visual solutions. For retailers, it is a chance to seamlessly immerse the consumer in the brand whether they choose to shop.

Visual Merchandising 264

Visual Merchandising Consumer Shipping Shopping 264

Inside Retail

DECEMBER 17, 2024

Theres a different energy when customers shop in person versus browsing from their homes. Were also learning a lot about how to communicate the Beare Park experience to our online customers, especially as we gather feedback in real-time. IR : What insights are you looking to gain from this initiative?

Fashion 130

Fashion Visual Merchandising Consumer Customer Experience 130

CJ Retail Solutions

JULY 30, 2024

Visual merchandising is a critical component in maximizing retail sales. This practice involves strategically presenting products to create visually appealing and enticing displays for customers. Effective visual merchandising can attract shoppers, encourage store entry, and ultimately increase sales.

Visual Merchandising 52

Visual Merchandising Store Layout Promotions Consumer 52